Trusted Agent profile · Gravesham

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Balgores Gravesend Gravesham reviews

★★★★★ Excellent

1,406 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER

Balgores Gravesend's office in Gravesham, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,406 reviews on two platforms, including 683 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

683

Reviews on Google

This office

Trustpilot logo

723

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Balgores Gravesend, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesham office, from every platform, shown as written. First names only.

5/5

Google

All the guys in the office are just lovely.

Sandra · 30 June 2026

Agent replied · 30 July 2026

Many thanks for your kind words Sandra, we will pass this onto the Consett team and we look forward to assisting you on your property journey in the future.

5/5

Google

Viewing sorted out by Luke, straightforward and easy. Thanks

Shola · 29 June 2026

Agent replied · 6 July 2026

Hi Shola, Thank you for your kind feedback. We’re pleased to hear that Luke made arranging … More

5/5

Trustpilot

Mortgage Broker: Michael Gibbon

Our experience with Michael Gibbon was faultless. He went above and beyond to explain every step of the process and provide alternative options, it really felt like he cared about us and wanted to get the best deal possible to suit our needs. As first time buyers Michael guided us through the process step by step.He informed us of when to do each step so we wouldn't lose out on any money. Michael even contacted us on his day off as interest rates were rising and he wanted us to secure the lower deal. He keeps us up to date with any decreases so we can move over to lower rates before signing our contract. I would recommend Michael to anyone looking to buy a house as he made the experience stress free and we felt supported throughout (even after the mortgage offer). We want to thank Michael and his team for everything.

Hannah · 22 March 2023

5/5

Trustpilot

Can’t recommend Paul Young enough

Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul

Kris · 20 March 2023

5/5

Trustpilot

Basildon & Wickford - brilliant

Paul, Dan, Lucy, Sarah and Ross (Basildon & Wickford) were all excellent in our recent sale and purchase. It was a fairly complex case but everyone was absolute superstars and helped us from beginning to end. Dan, Sarah and Ross were fantastic with the lots of queries we had and always keeping us updated. Paul was our brilliant Insurance provider and always very helpful and Lucy was our mortgage advisor who was faultless. I cannot thanks the team enough for their relentless hard work.

EBri · 17 March 2023

5/5

Google

The team provided a great service and communicated with us well throughout the process, helping answer any questions that we had.

James · 30 March 2026

Agent replied · 30 July 2026

Many thanks for taking time to write this review and to give the team feedback. We hope we can be of assistance to you in the future.

5/5

Trustpilot

Excellent mortgage advisor

Great service from the mortgage advisor Peter Walker and also from fellow team member Claire. Peter was so helpful throughout the whole process and made it as stress free as possible. Great communication and always responded to queries really quickly, and even managed to get me a better deal on the mortgage after the initial application! Would highly recommend.

Eleanor · 11 July 2024

5/5

Trustpilot

Jody Manno was amazing estate agent

Jody Manno was amazing estate agent Made the whole process easy for me and was completely professional at all times Responds to emails and calls promptly Highly recommend using Balgores and especially Jody Manno

Thomas · 24 June 2025

5/5

Google

Only known the ladies in J W WOODS in Consett for a short time but from the go i immediately felt at ease when visiting the shop Very professional and polite.

David · 30 December 2025

Agent replied · 30 July 2026

A lovely and genuine review thank you! Wishing you all the best.

5/5

Google

Great guys at this office, very cooperative ans supportive, thank you to rebecca, chloe and talia for all the support throughout the process.

A · 7 March 2026

Agent replied · 7 September 2026

Thank you for your kind words! 😊 We’re thrilled Rebecca, Chloe, and Talia could support you throughout the process. …

5/5

Google

Excellent service , very helpful staff with the personal touch . Delighted to get feedback as soon as the house is viewed .

Sheila · 7 March 2026

Agent replied · 7 September 2026

Thank you for your lovely review. We’re delighted our team could provide helpful, personal service and keep you updated throughout the process.

5/5

Google

A small, intimate estate agents with just one office and six desks. On the right is the brilliant sales team and on the left the property management people. To the back is the store room where the dog treats are kept. Very easy to communicate with everyone as the right hand (side) knows what the left hand (side) is doing and there is never a time when you are left wondering if they actually know who you are and which property you are selling/letting. This is very important in my opinion and key to why they are so successful. They manage a rental property for me with efficiency and thoroughness and recently sold a house in a record 66 days from first advertising to completion. Their knowledge of the local market is excellent and they have good relationships with all the solicitors in the town (for selling) and many tradespeople for prompt repairs when letting. These are serious advantages when deciding to employ their services.

Tess · 12 July 2025

5/5

Google

That's my 2nd house that JW Wood have secured the sale with the property been on the market less than 6 weeks. Massive thank you to the staff at the Consett branch who kept me updated with the sale progress. You did a great job ladies.

Stephen · 30 July 2025

Agent replied · 30 July 2026

Thank you for your wonderful review! We're so pleased to hear you found our team professional and efficient throughout the process. It’s fantastic that we could secure a buyer for your property so quickly, and we’re excited to be helping you with the sale of another home.

5/5

Trustpilot

Chris west best team in Upminster…

Chris west and his team in Upminster were really amazing getting my house sold over quite a long time . They done such an amazing job and felt like family towards the end always very cheerful and helpful. Have recommended the agents to a few friends in Upminster carry on the good work at balgores .👍😄

Pauline · 16 August 2024

5/5

Google

The service was so fast we put an offer in at 9 am and within 10.mins were told it was accepted. The id checks were done by 3pm and all solicitors were contacted. By the.followibg day the sale was underway..

Carol · 30 September 2025

Agent replied · 30 July 2026

Thank you for your kind words, it's fantastic to hear our speedy service made your experience seamless and efficient!

5/5

Trustpilot

Balgores Property Upminster branch were…

Balgores Property Upminster branch were excellent from start to finish. Chris West and the Team made the whole process of selling the house smooth and easy . Chris was brilliant from day one, very professional, kind and friendly with an extensive knowledge. His advice and guidance throughout made the whole experience stress free. Thank you very much for all your help. We would highly recommend them to anyone looking for a great service.

Margaret · 25 August 2023

5/5

Trustpilot

I have been dealing with Balgores…

I have been dealing with Balgores Dagenham and have to say that every team member there have been wonderful, specifically I was impressed by their patience with me as a client even after I had to reschedule the viewings several times. I also would like to especially thank Ali, who is a mortgage advisor associated with the branch. He has gone above and beyond his role and been very responsive whenever I've had queries. As a 1st time buyer, he's even helped with useful advice and I'm totally relaxed knowing that the process is being handled smoothly. I was also amazed with how quickly he managed to get my mortgage offer, so am very pleased to have his service provided throughout, even after receiving the offer.

Sabreena · 23 January 2023

5/5

Google

Luke came on time and the experience was great.

Daniel · 16 June 2026

Agent replied · 24 June 2026

Hi Daniel, Thank you for your kind feedback. We’re pleased to hear that Luke arrived on … More

1/5

Google

I wouldn't recommend this company at all, especially if you're a first-time buyer. Arranged a viewing, and placed an offer which was accepted. Paid for my Solicitors, and mortgage fee, and my mortgage was accepted after a valuation from the …

Am · 16 September 2025

Agent replied · 11 May 2026

Thank you for your feedback, I was sorry to hear you were unhappy with our service received in November 2024. … More

5/5

Google

Andrew from Balgores managed what was a very stressful process. He always kept us updated even when sickness meant the office was short staffed. I feel like he made himself very available throughout the process and was very honest and …

Sarah · 16 September 2025

Agent replied · 13 May 2026

Good morning, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us, and will be sure to … More

5/5

Trustpilot

Sean was superb

Sean was superb, very knowledgeable about different mortgage products and able to make a good assessment of my needs. He was available at all times to answer all my questions and was extremely patient with me. Sean gave me constant updates which definitely helped to be aware of each step and where I am with my application as a first time buyer who has no knowledge about the mortgage world. Such an amazing service, Highly recommend him.

Nanayaa · 26 April 2023

5/5

Trustpilot

Highly Recommend

Balgores in Upminster have been absolutely brilliant in helping me to buy my first property. Chloe Gibbs, Peter Walker, Claire Dartnell and Donna Hickey were all incredibly helpful. They always made themselves available to answer all of my questions and nothing was ever too much trouble. I would definitely recommend - they made the entire buying process straightforward and painless for me. Thank you!

Sam · 10 March 2024

5/5

Trustpilot

BTL with Peter Walker

Buying a property is one of the most stressful experiences! So having great advice and what felt like a very personal service made it more bearable. I cannot recommend Peter Walker enough, he was down to earth and made me chuckle every time I spoke to him. He chased solicitors, conversed with the estate agents on my behalf and more. Having worked with other Mortgage advisers in the past I can honestly say Pete takes time with his clients to get to know their requirements and goes the extra mile to get them the best deals. I will definitely be using Pete again for future investment, and mortgage needs. You're the best!

Leanne · 9 January 2023

5/5

Trustpilot

Thank you Peter walker and Claire Dartnel!!

I could not recommend Peter walker and Claire Dartnell any more!! Both absolutely amazing to work with. I was a first time buyer so had untold amounts of questions and took me slightly longer to understand, but the patience from Peter to explain over and over again but to also ensure that I did fully understand. He took massive amounts of work off my hands by communicating with my solicitor, seller solicitor and the estate agents and was super productive. They actually made my move journey enjoyable and I just want to thank them both again!!!

Lucy · 4 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Balgores Gravesend Gravesham

Has Balgores Gravesend won any awards?

Yes. In The Trusted Agent 2026 awards: Balgores Gravesend, Gravesham won Trusted Agent.

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