Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Gravesend a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleI called in regarding a buy to let property I was looking to get a figure on I was greeted by Ella who passed me over to the Ellie. The whole team ellie Ella and Hollie have all been incredibly helpful everytime I’ve called in or had any queries. Excellent service!
Thankyou for your lovely review for us all! Wishing you all the best! - The Lettings Team
5/5
GoogleGreat service from the team in RMJ Gravesend. Will definitely be using again.
5/5
GoogleI called to enquire about a few potential properties and a lovely lady called Tammy answered. She was beyond helpful, extremely polite and answered all my questions adequately.
5/5
GoogleThank you for all your help last year in getting our first home! The team made the process a lot easier and supported us through our experience. A year on we are very happy in our house and will be using Robinson Michael and Jackson when we are ready to move again. Thank you!
Dear Millie. So glad you are still happy and thanks for not forgetting us and taking the time to write a review. It was greatly appreciated.
5/5
GoogleHands down the best senior lettings negotiator, Ellie Ecclestone 🤍 Even though we couldn’t get the house we wanted mainly because it has been let agreed, Ellie make sure that I receive many other property suggestions that fit my needs. She’s been super attentive and I’m grateful for that. Thank you for your support and have an amazing day!
Thank you so much for your review! Hopefully you find something soon - The Lettings Team
5/5
GoogleThis has been by far the best experience we've had in purchasing a property. The communication by the Sales and Lettings team was excellent through out the whole process. Special mention goes out to Lily Downden Smith, Chloe-Rae Philbrick, Hollie Spinks, Abigail Hoffman and Stacey Greenwood. You all have been fantastic. Keep up the great work and wonderful service.PositiveResponsiveness, Quality, Professionalism
Great to hear your comments about our service. Thank you very much.
5/5
GoogleWe have been very happy with the service offered by Robinson Michael & Jackson. From the first valuation visit to completion we have recieved regular updates via telephone calls and emails. The staff at RM&J are helpful and friendly they have guided us experty through our first house sale with kindness, good humour and understanding. We recommend them without reservation.PositiveResponsiveness, Professionalism
Dear Audrey. It means a lot to hear your thoughts and positive feedback. Always on hand if you ever need us in the future. Thank you, it has been a pleasure dealing with you. Andy & the RM&J team.
5/5
GoogleGreat experience working with RMJ Gravesend - particularly those within the lettings Team - Ellie, Simon, Ella, Libby and Erin. Thank you!
5/5
GoogleChoosing Robinson, Michael and Jackson was absolutely the best decision we could have made for our sale and purchase. Not only did they sell our house quickly, they also found us our dream home. We're over the moon with the service and would recommend 100%
Dear Charlotte. Many thanks for your review. It was a pleasure to act for you and assist you in the move. Also thanks for the chocolates and biscuits. They didnt last long!! All the RMJ Gravesend Team
5/5
GoogleI have received excellent customer service from Libby at RMJ she was efficient on the ball and went over and beyond to ensure the outcome I wanted was delivered. …
5/5
GoogleFrom start to finish the professionalism shown by everyone involved in the sale of my property was exemplary. It isn’t just professionalism that makes this estate agents so good, however. They are all so friendly and couldn’t do enough to reassure me throughout the process. I would recommend them to anyone selling a property in this area.
We really do appreciate your kind comments. It makes the job we do so much better when we have happy clients. Thank you for your business. Andy & all the team at RMJ Gravesend.
5/5
Googlevery good experience with robinson michael team and especailly with the ellie she is very helpful and she done all process very quickly and she is very cooperative . thank you soo much ellie .
Hi Gurpreet, Thank you for your review! We look forward to your move in date and wish you and your family all the best!
4/5
GoogleFriendly team at the Gravesend branch helped us arrange our viewings, tenancy, and moving into our new property with realtive ease. When things weren't clear, one of the team was always ready to help in a prompt manner. It was nice working with Hollie, Ellie & Stacy on securing our new home.
Hi Sam, thank you so much for your kind review, it has been a real pleasure working with you both. We all wish you all the best in your lovely new home! - The Lettings Team :)
5/5
FacebookSimply the best estate agents in gravesend area!! Andy and his team helped us to complete our property transaction in less than 5 weeks, kept us informed at every stage, very helpful and accommodating, couldn't have asked for anything more, best service and genuinely nice people. Would recommend their services to anyone.
5/5
GoogleI have recently purchased a property through Robinson Michael & Jackson, they have been great throughout the process, keeping me regularly updated as needed. When viewing the property we where given adequate time to see what we wanted and were able to answer any questions we had either immediately or through a follow up with the vendor.
Thanks for your review Dan. We hope You are happy in your new home.
5/5
GoogleHave known Andy for many years and his professionalism is always assured, he has kept me informed at every stage to ensure a smooth transition of the house sale
5/5
Google*Initial telephone enquiry was dealt with quickly and efficiently *Member of RM&J who visited our property for a valuation was punctual, polite, personable and respectful of our property …
5/5
GoogleAbsolutely brilliant team who helped all the way through till the end . Great people you can actually talk to who listen aswell. Definitely use them if ever I move again. Thanks team MRJ
Thanks Keith. Was a pleasure working with you. Andy and the team,
5/5
GoogleGreat experience with Robinson Michael Jackson Gravesend Branch. This was the first time our mum has moved in the 52 years of her living at her house. She was very much looked after and kept updated all of the way through to the sale, even receiving a phone call from Andy just checking on how our mum was 👍👍👍👍👍PositiveProfessionalism
Thanks for taking the time to send a review. We really do appreciate it and we hope your mum has settled in to her new home. Andy and the team at RMJ.
5/5
GoogleOnce again, great work from the lettings team. Hollie, Ellie, Ella and Stacey worked tirelessly to secure new tenants when ours unexpectedly had to move out. They kept to a tight deadline and the move in / move out was stress free from our end. Thanks again……
Thank you Mark, was a pleasure working with you and helping you let your property - The Lettings Team
5/5
GoogleI just wanted to commend Ella, Hollie, Ellie and Stacey on all their hard work and helpfulness with me and my partners move into Swanscombe. We couldnt of asked for a better bunch of girls to aid us in our move. Thanks you again, all of you were amazing. 😊 …
Hi Marc, thank you so much for your kind comments, we really appreciate it! It really has been lovely working with you both. We all hope you enjoy your lovely new home! All the best! - The Lettings Team :)
5/5
GoogleI’ve recently rented a house via RMJ...from the day of viewing to the key hand over was approximately 9 days,which I thought was pretty good going.... The letting manager,Chloe couldn’t have been more helpful and professional,and still is after we’ve moved in.... I would definitely recommend this company and Chloe is a credit to them.
5/5
GoogleI cannot thank Abbey Hoffman and Chloe for their help in finding us a place to rent they have gone above and beyond. They were there every step of the way at any time. If anyone is looking to rent then choose Robinson Michael and Jackson. Thanks ladies couldn’t of done it without you xx
5/5
GoogleFirst class service from Andy and his team.
Glad to hear you were happy with our service. Many thanks for taking the time to make such pleasing comments. Hope you are happy in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.
Send Robinson Michael & Jackson Gravesend a message.
