Trusted Agent profile · Gravesend

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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

Have been very happy with Robinson Michael Jackson as letting agents . Met with Chloe who did the initial assessment, she was very efficient and professional. The entire team including Abby and Stacey have been very friendly and helpful. Had a prospective tenant within days and a tenancy agreement sorted shortly after with barely any hassle .PositiveResponsiveness, Quality, Professionalism

Namita · 28 June 2021

Agent replied · 27 June 2024

Thanks Namita for your review, was a delight working with you - The Lettings Team

5/5

Google

I have sold several properties to RMJ and have always found them to be a very first class and professional estate agent.

Kevin · 8 October 2025

5/5

Google

Throughout the whole sale, which took ages to complete, the staff were in constant contact with all parties, their communication is excellent. I would like to particularly thank Jo Rossiter who worked tirelessly and without her input I am sure we would still be waiting to exchange and complete.

Lynda · 5 November 2022

Agent replied · 1 October 2023

Dear Lynda. Many thanks for leaving us a review and for mentioning Jo in particular. So glad we got there in the end.

5/5

Google

Just want to say how well Lucy czaplinski @ Robinson Micheal & Jackson does looking after my rental .

Djphillinley · 5 November 2025

5/5

Google

Used this branch to find a new house, staff were very friendly, informed and made discussions around offers very easy.

Charles · 25 September 2024

Agent replied · 25 October 2024

Thank you for your great feedback! We’re so glad to hear that you had a positive experience with our team while searching for your new home. It’s wonderful to know that our staff’s friendliness and expertise made the process, especially discussions around offers, easy for you. We truly appreciate your kind words, and we’re here to help with anything you need in the future. Best of luck with your new home!

5/5

Google

so quick and helpful service

Hung · 3 March 2026

5/5

Facebook

All at RMJ were great selling my house but huge thank you must go to Jo who was amazing and put up with my endless questions and stressing during the sale process. Jo you are a star and RMJ are lucky to have you.

Alison · 27 March 2023

Agent replied · 18 June 2024

Thank you so much!

5/5

Google

Fantastic service from the team and a special mention for Lillie Chantry who was professional, polite and extremely helpful for us during our property search 10/10

Darren · 25 May 2024

Agent replied · 15 June 2024

Hi Darren, thankyou for your lovely review and kind words towards Lillie. We will make sure this is passed on to her. Lily and The RMJ Team

5/5

Google

Outstanding Service from Start to Finish! I had an excellent experience working with Robison Michael & Jackson. From the …

Cristina · 8 October 2025

5/5

Google

Absolutely Fantastic!!!!! There are not enough words to explain just how good Andy and his whole team have been!! …

Susannah · 8 October 2025

5/5

Google

Mia showed us around a property in Wellington Street on Saturday and she was very courteous and knowledgeable. Was impressed.

Baldev · 8 October 2025

5/5

Google

Jo has been the best and so helpful, went out of her way to help me and keep me sane in the process. She was so friendly and responsive to any issues that came up, if it wasn't for her I would never have completed. Thank you Jo

Rashpal · 1 October 2022

Agent replied · 1 October 2023

We really appreciate your review. Jo did pull out all the stops. We couldn’t do without her. Thank you.

5/5

Google

I just recently purchased a property via this Estate Agent, 12 Hatton Close. Although another staff member showed the property to me but Andy assisted in progressing the matter to a very successful conclusion. It was seamless from the beginning to the end, I give credit to them.

Joyce · 1 October 2022

Agent replied · 1 October 2023

Thank you very much for your comments and we are happy that you were pleased with our service. We hope to do more business with you in the future.

1/5

Google

Lovely and great when moving in and paying rent. But when moving out they favour all of the landlords requests. Was manipulated into handing over keys early thinking they were doing me a favour in trying to get someone in quickly so I can save rent but I didn't save anything and left at my normal date. They was actually trying to let the landlord get the house ready for new tenants under my time and expense so the landlord isn't out of pocket and a happy landlord is business to them where as myself I'm now nobody. Gravesend should not have even got involved with this matter as they are not property management but they obviously got a phone call from the landlord who probably want happy! Finally the strood office don't get back as they promise or answer the phone or they answer and disconnect the line. I have queries that were meant to take 10 days and now it's 30 days and still waiting. Never again!

Moinul · 1 October 2022

5/5

Google

Fantastic effort from Andy and his team of professionals dealing with our sale. Considering the length of the chain, time of year and Covid restrictions we cannot believe how smoothly things all went. Would highly recommend. 5 big stars!!!

Chris · 1 October 2021

5/5

Google

The Team at Robinson Michael & Jackson are absolutely fantastic. They take ownership of the property you are buying and help you throughout the sale to ensure it happens smoothly. All the team conducts themselves professionally and you always know where you are with the sale. Great Job, done in uber super timePositiveResponsiveness, Quality, Professionalism, Value

Bobby · 13 July 2021

Agent replied · 1 October 2023

Thanks for taking the time to give us a review. It’s been great working with you and hope to continue this relationship for many years to come.

5/5

Google

Very friendly staff helped me move into a 2 bedroom flat which is so nice. Great price and had all the details on utility bills and council tax. Amazing

Pascal · 28 February 2024

Agent replied · 28 April 2024

Thank you for your lovely review Pascal, wishing you all the best in your new home! Congratulations! - Robinson Michael & Jackson lettings

5/5

Google

Tammy worked relentlessly to progress a difficult transaction that would not have progressed without her. I highly recommend her.

Victoria · 8 October 2025

5/5

Google

From start to finish went so smoothly would recommend to friends and family made the process so easy !!!

Emma · 8 October 2025

5/5

Google

Really Happy with all the help from Jo, she’s been on it with everything and communication as been great.

Rasheed · 8 October 2025

5/5

Google

Great service from Chloe, Hollie & Stacey in helping me secure a rental property quickly and seamlessly. They supported me throughout the process from start to finish and were super friendly to deal with; making what could have been a stressful experience less so. Thank you all.

Vicki · 1 October 2022

Agent replied · 1 October 2023

Best of luck in your beautiful new home, thank you for the Champaign! - The Lettings Team

5/5

Google

Thank you to the wonderful team at RMJ Gravesend, Lily, Jo and Nicola helped with my first time buy. They recommended a mortgage advisor and conveyancer which made the whole process easier and understandable. The moving in box was also very much appreciated. Would recommend in future.

Paul · 1 October 2022

Agent replied · 1 October 2023

Dear Paul. Many thanks for taking the time to leave us a review. We hope you love your new home.

5/5

Google

Excellent service from everyone I spoke to in the office including the mortgage team

Mark · 24 November 2025

5/5

Google

Thoroughly professional throughout the purchase of our new home. Kept us up to date with where things were sitting in the chain and providing updates. Would recommend Robinson Michael & Jackson.

Charlie · 30 December 2023

Agent replied · 28 April 2024

Thankyou for your lovely review Charlie, we are glad we were able to assist yourself and Lauren in finding your new home. We wish you all the best for the future there. All the Team at RMJ Gravesend.

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Questions about Robinson Michael & Jackson Gravesend

Has Robinson Michael & Jackson won any awards?

Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.

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