5/5
GoogleFirst class service from Andy and his team.
Agent replied · 1 October 2023
Glad to hear you were happy with our service. Many thanks for taking the time to make such pleasing comments. Hope you are happy in your new home.
Trusted Agent profile · Gravesend
Verified
Robinson Michael & Jackson Gravesend reviews
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
Google5/5
GoogleSale completed. Thank you Andy, Jo and Nicola!
Agent replied · 1 October 2023
You are very welcome. Glad to have been of service. Thank you. Andy and the Team.
5/5
GoogleWe had a great experience with Robinson Michael and Jackson in Gravesend. Chloe and Abigail couldn’t have been more lovely and helpful. They worked really hard to help us secure a home to rent. We were first time renters and they answered all our questions and made sure it was smooth sailing. Couldn’t recommend them enough! Great service and always professional!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 1 October 2023
Hello Katie, thank you for your review. You were a pleasure to work with! We hope you love your new home and settle quickly. All the best! The Lettings Team.
5/5
GoogleBrilliant communication throughout the whole process. Always got back to us in a timely manner never left waiting around for answers or information. Great fees and staff. Highly recommend.
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our communication throughout the process. Providing timely responses and keeping our clients well-informed is a priority for us, and we’re thrilled that we met your expectations. Your recommendation means a lot to us, and we’re glad that you were happy with both our fees and the support from our team. If there’s anything else we can assist with in the future, please don’t hesitate to get in touch. Thank you again for your trust and for sharing your feedback!
5/5
GoogleQuick efficient and very professional all round would highly recommend, and always there on the other side of the phone to reassure and update
5/5
GoogleExcellent service by Robinson Michael Jackson on the property sale in Gravesend. The commitment, advice and dedication through the process was excellent and first class!
Agent replied · 25 October 2024
Thank you for your glowing feedback! We’re delighted to hear that you received excellent service during your property sale with Robinson Michael & Jackson in Gravesend. It’s wonderful to know that our team’s commitment, advice, and dedication made the process smooth for you. We truly appreciate your kind words and are here to assist with any future property needs you may have. Best wishes! Lily and The Gravesend Team
5/5
GoogleTammy worked relentlessly to complete our sales even with a chain. She kept us updated all through the sales. Very good in chasing those solicitors
Agent replied · 25 October 2024
Thank you for your kind words! We're so pleased to hear that Tammy’s relentless efforts and dedication helped ensure the successful completion of your sale, especially given the challenges of a chain. Keeping you informed and pushing things forward with the solicitors is all part of the service we aim to provide. We truly appreciate your feedback and are always here to assist in the future. Best wishes from the Gravesend Team.
5/5
GoogleAmazing service from Michaela really went above and beyond. By far the best service I've had from any estate agency recently.
5/5
GoogleTammy and Mia worked hard to get viewers round in a difficult climate - pleased we have now sold- thank you
5/5
GoogleRecently sold our family home of 29 years and the whole team in the Gravesend office supported us through the journey keeping us updated on how the process was progressing- always available to answer any questions - definitely would recommend this estate agent
Agent replied · 1 October 2023
Dear Colin. It was our pleasure assisting you and we would love to reward you with any recommendations we receive. Many thanks Andy & the team
5/5
GoogleFrom start to finish the team made it really smooth and easy. They were always on hand to support me or answer any question we had.
Agent replied · 25 October 2024
Thank you for your kind words Mark. It was a pleasure working with yourself and as a team we wish you all the best in the future! - RMJ Gravesend
5/5
GoogleI am very happy with Robinson Michael & Jackson Gravesend Estate Agents service with property purchase. Especially Jo Rossiter the Sales Progressor help me with start to end of my property purchase process. Thank you for service .
Agent replied · 28 April 2024
Dear Vijay. Many thanks for finding the time to write a review and to mention Jo Rossiter as well. We hope you enjoy your new home.
5/5
GoogleGreat job Hannah Thanks for your service.
5/5
GoogleWhen I sold my property with rmj the communication throughout the whole process was excellent I could not fault them for there support and advice.
4/5
GoogleWas met by RMJ Representative. Who gave adequate and informative information. Property wasn't suitable as parking was awkward. And had no White goods at all....
5/5
GoogleWould highly recommend Robinson and Jackson. Recently purchased our new home, which my wife and I are very happy with. R & J were always on the end of the phone when we needed any updates with the progress of our purchase, and couldnt do enough to ensure all went as smooth as possible.PositiveResponsiveness, Professionalism
Agent replied · 18 June 2024
That’s great to hear James. Thanks for taking the time to drop us a review. Let me know once the house is all completed. Would love to pop round and see it. Andy.
5/5
GoogleI used Robinson Michael and Jackson Gravesend to sell my property and buy my new family home!! They were so good!! Big ThankYou to Ben Jo Lilly and Andy!! They all was with me every step of the way! Communicated throughout the process and chased solicitors when needed defiantly would use again!!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Dear Grace. We really appreciated you taking the time to write us a review. On behalf of the whole team we thank you and hope that you are extremely happy in your new home.
5/5
GoogleAll staff at RM& J were professional in selling our home. We were kept up to date at all stages of the sale, and between selling and moving - we have got to know all staff very well!! Jo in particular was attentive and courteous. Thank you.
Agent replied · 1 October 2023
Dear Helen. So glad we got their in the end. Thank you for your patience during the transaction. Thank you also for mentioning Jo. It means alot.
5/5
GoogleLily quickly found me a suitable buyer for a house that was going to be quite difficult to sell.
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re thrilled to hear that Lily was able to find you a suitable buyer quickly, especially for a property that was a bit more challenging to sell. Her expertise and dedication truly make a difference, and we’re glad she was able to assist you so effectively. If there’s anything else we can help with in the future, please don’t hesitate to reach out. Thank you again for choosing us!
5/5
GoogleI had an amazing experience , Mia offered exceptional service with constant communication. The whole team are brilliant. Highly recommend !!!
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re thrilled to hear that Mia was able to provide you with such friendly and helpful service. Your recommendation means a lot to us, and we’ll be sure to pass on your thanks to her. If you ever need any further assistance, don’t hesitate to reach out!
5/5
GoogleMy recent experience with Robinson Michael & Jackson (Gravesend office) was superb and amazing. The staff involve in my renting were so helpful and straight forward individuals, especially (Ellie) who was practically outstanding in her duties, to ensure that best information and services was provided.
Agent replied · 28 April 2024
Thank you for your review, it was a pleasure helping you find your new home! - The Lettings Team
5/5
GoogleOmg. Honestly hannah was the best she looked after us and was just so friendly and was just so amazing . 👍🏻:)) …
5/5
GoogleThank you Robinson Michael and Jackson, Tammie for showing us our future home. Excellent service and really helpful. Am very pleased.
Agent replied · 25 October 2024
Thankyou so much for your lovely review and kind words towards Tammy. We will ensure that this is passed on and look forward to getting you moved into your new home. - Lily and the Gravesend Team
5/5
GoogleThe team was very helpful. The communication was excellent: I was informed of all processes and progression of sales that took place at all times. I want to say thank you all for the support provided throughout the process.
Agent replied · 1 October 2023
Thank you so much for your kind words. It was our pleasure working with you.
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Questions about Robinson Michael & Jackson Gravesend
Has Robinson Michael & Jackson won any awards?
Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.
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