Trusted Agent profile
★★★★★
376 reviews across 3 platforms
159 Windmill Street, Gravesend DA12 1AH
M and M Estate and Letting Agents's Gravesend office at 159 Windmill Street is rated 4.7 out of 5 across 376 reviews on three platforms, including 362 Google reviews rated 4.7. The 9 Facebook and 5 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for M and M Estate and Letting Agents. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
FacebookSteph approached me talking about hers and M&M team's plan to fill 100 Christmas stockings, so 100 children would be able to experience joy and the excitement of having a present to open on Christmas morning. What a brilliant initiative, I must say! Local businesses getting together to make 100 children's Christmas a bit more special! I'm so happy to have been part of it. Well done Steph and M&M team! Sonia AhoTuLag
5/5
GoogleHollie is a very good rental agent. Responding to my queries, Hollie is always clear and effective. She is always willing to help. Mo
Thank you so much for your kind review of Hollie. We are really pleased the service that she strives to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
5/5
GoogleThank you, Mel and Harry. Mel was very knowledgeable and answered all our questions during the viewings. Harry is a thorough professional and is very helpful in getting the best deals on the market. We are very happy with their services.
Thank you so much for your kind and fantastic review of Mel and Harry of their service. I am really pleased the service they strive to give has been well received and recognised in this way. M&M Estate and Letting Agents, Gravesend
5/5
GoogleFrom start to finish the communication and professionalism of all the staff at M&M Gravesend was outstanding. A special mention to Gregg and Richard for their dedication and perseverance in moving along the sale of my property. I would highly recommend M&M at Gravesend for all property sales.
Thank you so much for your amazing review and for your kind comments regarding the team! It was a real pleasure to help with the sale of the property. From all of the team at M&M Estate and Letting Agents
5/5
GoogleIt's always nerve-wracking as a first time buyer, but the support from M&M has been extraordinary. Jacob has shown me and my partner a couple different places throughout our journey and been a pleasure to work with each time. He is knowledgeable, confident and charismatic. I felt very comfortable working with him, having my questions answered and resources provided whenever requested. I couldn't recommend this service anymore due to how exceptional everything has been. Thank you for making the process so much easier and managable.
Thank you so much for your kind and fantastic review of the team here. We are really pleased the service that Jacob and the team strive to give has been well received and recognised in this way. We look forward to working towards a successful purchase for you. M&M Estate and Letting Agents in Gravesend
5/5
GoogleLetting was fast, responsive and very helpful with the whole process of renting studio flat. The viewing was arranged quickly and Stephanie and Emma was very friendly and went out of their way to ensure any questions or concerns I had were addressed. Moved in within a week of my viewing. I would definitely recommend M&M Property.PositiveProfessionalism
Thank you for taking the time to write such a lovely review. We hope you settle into your new home and are happy there. Kind regards Gemma Scott-Davies - Lettings Manager
5/5
GoogleWould just like to add, William was very professional, helpful and made the whole process as easy as possible. Nothing was too much of a problem and he resolved any issues and enquiries in a very prompt manner.
Thankyou very much for taking the time to write us a review, we really appreciate it and hope you are very happy in your new rental home. M&M Estate and Letting Agents, Gravesend
5/5
GoogleVery pleasant lady and well informed. She made me feel comfortable and answered all questions. M&M are lucky to have her on their team
Thank you so much for the 5* review and your lovely comments! - From M&M Estate and Letting Agents, the best estate agent in Gravesend
5/5
GoogleI had a fantastic experience renting through M and M Property, Luke, Emma, and Gemma were absolutely amazing, professional, and incredibly helpful throughout the entire process. Their friendly approach and quick communication made everything smooth and stress-free!
5/5
GoogleRecieved a certacy call pryer to the inspection which was very good, Hollie was very professional and a pleasure to deal with.
Thankyou for taking the time to write us a review, we really appreciate it! M&M Estate and Letting Agents, Gravesend
5/5
GoogleHad a fantastic experience with M&M. Jacob was helpful and thoughtful when it came to helping us find the right house for us and kept in touch to make sure we were happy as first-time buyers.
Thank you so much for your kind and fantastic review of Jacob and his service. I am really pleased the service he strives to give has been well received and recognised in this way.
5/5
GoogleBrilliant service and so helpful whilst viewing a property by a lovely lady called mel. Thank you so much for your help
Thank you so much for the 5* review and your lovely comments! - From M&M Estate and Letting Agents, the best estate agent in Gravesend
5/5
Google"Jacob was incredibly helpful and professional throughout my Search. He was always positive and made the entire process much smoother. Highly recommend!"
Thank you so much for your kind and fantastic review of Jacob. We are really pleased the service that Jacob and the team strive to give has been well received and recognised in this way. We look forward to working towards a successful purchase for you. M&M Estate and Letting Agents in Gravesend
5/5
GoogleA special thank you to Jacob for helping me find a new home for me and my family. He was professional and explained the process easily. I would highly recommend M&M estate agents, a great agent in Gravesend!
Thank you so much for your kind and fantastic review of Jacob and his service. I am really pleased the service he strives to give has been well received and recognised in this way.
5/5
GoogleVery happy with the service provided that M&M provided, especially Mel. She provided a very thorough service from start to finish. I will definitely recommend M&M and Mel to anyone looking to sell their home.
Thank you so much for your kind and fantastic review of Mel and her service. I am really pleased the service he strives to give has been well received and recognised in this way. M&M Estate and Letting Agents
5/5
GoogleI recently dealt with Gemma and Hollie at m&m regarding a repair. They both dealt with the issue quickly and effectively and was very helpful. I would definitely recommend this company and the agents. Thank you!!
Thank you for taking the time to write us a review, we really appreciate it.
5/5
GoogleSo far the process with M&M has been smooth. Jacob has been been efficient and has communicated well.
Thank you so much for your kind review of Jacob. We are really pleased the service that team strive to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
5/5
GoogleJacob was most polite, professional and speedy in liaising search and viewing local with my needs and concerns addressed
Thank you so much for your kind and fantastic review of Jacob. We are really pleased the service that Jacob and the team strive to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
5/5
GoogleVery happy with the consistent communication received and prompt responses when needed. Jacob and the team have been very accommodating and understanding throughout the entire process.
Thank you so much for your kind and fantastic review of the team here. We are really pleased the service that Jacob and the team has been well received. M&M Estate and Letting Agents in Gravesend
5/5
GoogleWill and the team at M&M property were fantastic. Great communication from the team. They made the whole process quick and seamless! Would definitely recommend.
The team here at Gravesend M&M Letting Agents hope you are all very happy in your new home and you know where we are if you require anything through your tenancy.
5/5
GoogleHollie is incredibly helpful, clear and concise in her work. We've always appreciated the great relationship and ease in communication with her. She's professional and approachable. Thanks for all your help Hollie!
Thank you for taking the time to write a review, your lovely comments have been passed onto Hollie.
5/5
GoogleThank you Mel. She was very professional. 5 star rating
Thank you so much for your kind review of Mel. We are really pleased the service that she strives to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
5/5
GoogleI appointed M&M Estate agent to sell my home in November 2021 and was really impressed with their service. I mainly dealt with Mel & Richard - both of whom are very friendly, helpful and kept in touch regularly throughout the process. Would highly recommend them - thanks guys!
Thank you for your kind and wonderful review. We are so pleased to hear you were very happy and impressed with the service and the updates received during the sale. We all wish you the best in the future and thank you again for choosing to use us to sell the property. From all of the team at M&M
5/5
GoogleJacob was a fantastic help viewing properties, knowledgeable and helped with any questions and queries
Thank you so much for your kind and fantastic review of Jacob. We are really pleased the service that team strive to give has been well received and recognised in this way. M&M Estate and Letting Agents in Gravesend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
M and M Estate and Letting Agents's Gravesend office has 376 reviews across three platforms: 362 on Google, 9 on Facebook (across the whole business), 5 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
M and M Estate and Letting Agents is rated 4.7 out of 5 across all 376 reviews, and 4.7 out of 5 on Google from 362 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: M and M Estate and Letting Agents, Gravesend won Gold.
M and M Estate and Letting Agents, 159 Windmill Street, Gravesend DA12 1AH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
