Trusted Agent profile Β· Gravesend

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Balgores Gravesend reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,276 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1EY

Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,276 reviews on two platforms, including 528 Google reviews rated 4.8.

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4.8 / 5

528

Reviews on Google

This office

Trustpilot logo

748

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Trustpilot

Can’t recommend Paul Young enough

Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul

Kris Β· 20 March 2023

5/5

Trustpilot

Jody Manno was amazing estate agent

Jody Manno was amazing estate agent Made the whole process easy for me and was completely professional at all times Responds to emails and calls promptly Highly recommend using Balgores and especially Jody Manno

Thomas Β· 24 June 2025

5/5

Trustpilot

Excellent mortgage advisor

Great service from the mortgage advisor Peter Walker and also from fellow team member Claire. Peter was so helpful throughout the whole process and made it as stress free as possible. Great communication and always responded to queries really quickly, and even managed to get me a better deal on the mortgage after the initial application! Would highly recommend.

Eleanor Β· 11 July 2024

5/5

Google

Andrew and team did everything they said they would from initial viewings to offering guidance and advice throughout the process. Thank you.

Steve Β· 22 September 2024

Agent replied Β· 22 October 2024

Good Morning, Thanks for leaving us positive feedback. We're delighted to hear that Andrew helped guide you through the whole process of your sale. We really appreciate your feedback. All the best, Balgores

5/5

Trustpilot

Chris west best team in Upminster…

Chris west and his team in Upminster were really amazing getting my house sold over quite a long time . They done such an amazing job and felt like family towards the end always very cheerful and helpful. Have recommended the agents to a few friends in Upminster carry on the good work at balgores .πŸ‘πŸ˜„

Pauline Β· 16 August 2024

5/5

Google

Luke came on time and the experience was great.

Daniel Β· 16 June 2026

Agent replied Β· 24 June 2026

Hi Daniel, Thank you for your kind feedback. We’re pleased to hear that Luke arrived on … More

5/5

Trustpilot

Balgores Property Upminster branch were…

Balgores Property Upminster branch were excellent from start to finish. Chris West and the Team made the whole process of selling the house smooth and easy . Chris was brilliant from day one, very professional, kind and friendly with an extensive knowledge. His advice and guidance throughout made the whole experience stress free. Thank you very much for all your help. We would highly recommend them to anyone looking for a great service.

Margaret Β· 25 August 2023

1/5

Google

I wouldn't recommend this company at all, especially if you're a first-time buyer. Arranged a viewing, and placed an offer which was accepted. Paid for my Solicitors, and mortgage fee, and my mortgage was accepted after a valuation from the …

Am Β· 16 September 2025

Agent replied Β· 11 May 2026

Thank you for your feedback, I was sorry to hear you were unhappy with our service received in November 2024. … More

5/5

Google

Andrew from Balgores managed what was a very stressful process. He always kept us updated even when sickness meant the office was short staffed. I feel like he made himself very available throughout the process and was very honest and …

Sarah Β· 16 September 2025

Agent replied Β· 13 May 2026

Good morning, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us, and will be sure to … More

5/5

Trustpilot

I have been dealing with Balgores…

I have been dealing with Balgores Dagenham and have to say that every team member there have been wonderful, specifically I was impressed by their patience with me as a client even after I had to reschedule the viewings several times. I also would like to especially thank Ali, who is a mortgage advisor associated with the branch. He has gone above and beyond his role and been very responsive whenever I've had queries. As a 1st time buyer, he's even helped with useful advice and I'm totally relaxed knowing that the process is being handled smoothly. I was also amazed with how quickly he managed to get my mortgage offer, so am very pleased to have his service provided throughout, even after receiving the offer.

Sabreena Β· 23 January 2023

5/5

Trustpilot

Sean was superb

Sean was superb, very knowledgeable about different mortgage products and able to make a good assessment of my needs. He was available at all times to answer all my questions and was extremely patient with me. Sean gave me constant updates which definitely helped to be aware of each step and where I am with my application as a first time buyer who has no knowledge about the mortgage world. Such an amazing service, Highly recommend him.

Nanayaa Β· 26 April 2023

5/5

Trustpilot

Highly Recommend

Balgores in Upminster have been absolutely brilliant in helping me to buy my first property. Chloe Gibbs, Peter Walker, Claire Dartnell and Donna Hickey were all incredibly helpful. They always made themselves available to answer all of my questions and nothing was ever too much trouble. I would definitely recommend - they made the entire buying process straightforward and painless for me. Thank you!

Sam Β· 10 March 2024

5/5

Trustpilot

BTL with Peter Walker

Buying a property is one of the most stressful experiences! So having great advice and what felt like a very personal service made it more bearable. I cannot recommend Peter Walker enough, he was down to earth and made me chuckle every time I spoke to him. He chased solicitors, conversed with the estate agents on my behalf and more. Having worked with other Mortgage advisers in the past I can honestly say Pete takes time with his clients to get to know their requirements and goes the extra mile to get them the best deals. I will definitely be using Pete again for future investment, and mortgage needs. You're the best!

Leanne Β· 9 January 2023

5/5

Google

Very professional and experienced staff. Andre was very supportive and kind. He was never bothered about my constant calls, he answered all my queries. I would say that I received a 5 star treatment from him.

Mercy Β· 13 May 2025

5/5

Trustpilot

Thank you Peter walker and Claire Dartnel!!

I could not recommend Peter walker and Claire Dartnell any more!! Both absolutely amazing to work with. I was a first time buyer so had untold amounts of questions and took me slightly longer to understand, but the patience from Peter to explain over and over again but to also ensure that I did fully understand. He took massive amounts of work off my hands by communicating with my solicitor, seller solicitor and the estate agents and was super productive. They actually made my move journey enjoyable and I just want to thank them both again!!!

Lucy Β· 4 January 2023

5/5

Trustpilot

I bought 2 properties through this…

I bought 2 properties through this Agent and dealt with Conor in the Gravesend Branch who I found to be extremely helpful and professional in his manner and nothing was too much trouble for him with any queries or concerns I had about my purchases. I would certainly deal with him again when I either look to buy or sell in the future. Thank you Conor.

Mrs Β· 23 May 2019

Agent replied Β· 10 June 2024

Hi Mrs McDonald,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Connor. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley

5/5

Google

Have an amazing experienceβ€¦πŸ‘πŸΌ …

Jilesh Β· 6 July 2026

Agent replied Β· 7 July 2026

Hi Jilesh, Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the Gravesend estate agent team. It’s wonderful to know we were able to provide a service that left a lasting impression. We truly appreciate your support and hope to assist you again in the future. Kind Regards, Balgores Gravesend

5/5

Google

βΈ» I had a great experience working with Luke as a letting agent. He was …

Cristina Β· 16 April 2026

Agent replied Β· 16 April 2026

Good afternoon, Thank you so much for your review. We’re delighted to hear that you had such a positive experience with Luke. … More

5/5

Google

I had an excellent experience with balgores. The team were incredibly friendly, approachable, and professional throughout the entire process. They acted quickly and efficiently, making sure everything was sorted in time for me to move into …

Craig Β· 16 October 2025

Agent replied Β· 28 December 2025

Good afternoon, Thank you so much for your review. … More

5/5

Google

Andrew Perry and the rest of the Balgores team have provided us (acting as executors of my late brother-in-law’s estate) with a very friendly, efficient and professional service throughout the sale of the property. When we needed it, his …

Roger Β· 16 September 2025

Agent replied Β· 9 December 2024

Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More

5/5

Trustpilot

Friendly & Knowledgeable

Great experience! For a first time buyer, trying to buy at a time when interest rates were increasing every 3 months was an added stress to an already overwhelming process, but I couldn't have asked for a better team supporting me than at Balgores, Loughton. They walked me through every step of the way, recommended some fantastic solicitors and brokers, and were constantly ahead of the game to ensure as smooth a sale as possible. Thanks Jack!

Katerina Β· 25 March 2023

5/5

Trustpilot

Excellent, Professional Customer Service

I liaised with Donna during my property purchase. Donna was amazing and exactly the type of person you need when purchasing a property. She was always professional, approachable and if I emailed any query to Donna, I would receive a reply straight away or within 24hrs. Donna would always take time to ensure my solicitor and I had all the information we required and if we didn’t, she would ensure that we received this information. Throughout this whole process I trusted Donna to do what she said she would do, and she never disappointed me. I also liaised with Donna’s colleague Such, on a few occasions, who was also very professional and kind. I would always use the Balgores Group if I ever need to sell a property in the future and I would not hesitate to recommend this Estate agent to family or friends.

Trudi Β· 8 December 2022

5/5

Trustpilot

I purchased my home through Balgores…

I purchased my home through Balgores properties and all the staff have been great and very supportive throughout my journey, each and every member of staff have been so helpful and polite right from the beginning till the day of move. My viewing was with Chloe who was very polite and professionally helpful, was so excited when Billy called me that my offer was through because getting a good house at a good price isn’t exactly easy. They go an extra mile and help you with advice and recommendations because it’s not just buying and selling a home it’s a big change in your life. Donna has been so helpful and updating me with the progress It was very stressful for me on the day of move but Donna was just a phone call away. A big Thank you to all team at Balgores

Afshan Β· 3 December 2022

5/5

Trustpilot

Mortgage Brokers - perfect

We purchased our home though Balgores, when doing this they introduced us to their Mortgage brokers, the team there was very helpful and ensure we secured the best deal, fast forward 2 years and remortage time. With the current climate the help secure a extremely good deal before the interest rate rises exploded. From the time we started that to today when the remortgage completed Claire and team have been on top of everything, chasing the law firms and confirming the whole process completed without any issue. Would recommend them to everyone.

Anthony Β· 2 December 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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