Trusted Agent profile · Gravesend
Verified
★★★★★
1,275 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1EY
Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,275 reviews on two platforms, including 528 Google reviews rated 4.8.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful and patient.
Hi Steve, Thank you for your kind feedback. We’re delighted to hear that our team were helpful and patient throughout your experience with Balgores Gravesend. Providing clear, supportive guidance throughout the moving process is important to us, and we really appreciate you taking the time to share your experience. Thanks, Balgores Gravesend
5/5
TrustpilotAMAZINGGGG SERVICE
I had the pleasure of working with Peter for my property. The amount of support he has given is phenomenal. I was constantly updated with the next moves and all my queries were answered straight away. Any email, call he'd respond back with an answer. He made the journey smooth and stressfree. Will highly recommend for sure! Thank you Peter! Much appreciated 💐
5/5
GoogleVery helpful, they know their job, recommend.
Hi Kristina, Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the Gravesend estate agent team. It’s wonderful to know our expertise and support made a great impression. We truly appreciate your recommendation and your support. Kind Regards, Balgores Gravesend
5/5
TrustpilotThe Weapons at Upminster Balgores.
From the date the better half and I got in contact with the absolute rascals of a team at the Upminster Branch we knew we were in safe hands. We tasked Abbie and Chloe with procuring the home of our dreams (no easy feat with the boxes that needed ticking). The Balgores team shortlisted properties, handled our demands with the upmost professionalism and located a property that both "er indoors" and I fell in love with. During the whole process their communication couldn't be faulted and then they passed us to Chris. Chris executed the purchase as a very seamless process bringing in his colleague Donna at the last minute to finalise the details.... What a bunch of Weapons they are! Last but not least I would like to thank the mortgage broker that they introduced us to. A big shout out to Peter Walker! The term "high velocity impact" must have been coined for this man! He delivered his charisma, charm and wit throughout making what would normally be a stressful experience very enjoyable and a fun process. Peter must knock on the doors of banks and mortgage lenders with a sledgehammer, he was always there and always willing. A true professional with so much knowledge of the industry, he had the answers before the questions had even been raised. If only all experiences with Estate Agents and Customer service in general was this good the world would be a better place. This is a very real true review!
5/5
TrustpilotLewis and Hayley were amazing in securing us a mortgage!
Lewis Channell‑Tomlinson helped us with getting a great product on a mortgage where he was very informative and talked us through every step of the way. We are very thankful to him for his extensive support whilst purchasing our property as you can imagine, purchasing a property can be very stressful. Hayley Rossiter was extremely helpful and very supportive in making sure we had all the relevant paperwork so we were in the best position to receive the mortgage offer. I have to say we have had other mortgage advisors in the past, however Lewis and Hayley have exceeded our expectations and we will continue to use their services for future mortgages.
5/5
GoogleLuke showed us around two properties and was very friendly and very helpful!
Hi Rachel, Thank you for your kind feedback. We’re pleased to hear that Luke was very … More
5/5
TrustpilotWe have worked with our agent in the…
We have worked with our agent in the lettings group for a number of years and have been very happy with the level of service we have received. All questions have been responded to promptly in a friendly and professional manner. Furthermore they were very helpful at the end of the contract when the property transferred ownership ensuring everything went smoothly. Thank you.
5/5
Trustpilota special thanks to the team that helped us .
We really appreciate the hard work and help the company has provided us with there professional members in the team. we would not have got the chance to get our hands on this property without them. we would especially like to thank Darrel Sackey and his members of team for their hard work and perseverance in getting me and my family a property that we would like to call home. And to go even further beyond, this whole process was complete with in two months, which was outstanding grateful.
5/5
GoogleBalgores is a very helpful company for renting in Gravesend. It has extremely helpful, talented, competent, and polite staff. They respect all their customers and are very very helpful to solve any issues or obstacles to rent the house you …
Good afternoon, Thank you so much, for your kind review. We're thrilled to hear that your experience renting through our Gravesend … More
5/5
TrustpilotThank you Glenn & Claire!
My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!
5/5
TrustpilotThank you Glenn & Claire!
My partner and I are first time buyers and we received amazing service throughout every step of our journey. It can be a really stressful experience but Glenn Hardie and Claire Dartnell made sure it was completely stress free and a seamless process. We can't thank you both enough. Thank you so much Glenn for your patience (as we've been searching for our first home for a while now) and for making this experience enjoyable. We've loved your support and for making us feel at ease. I will definitely be recommending you to all my friends who are looking to get on the property ladder!
5/5
TrustpilotThank you so much to Maria and her team…
Thank you so much to Maria and her team for amazing hard work and support. In a short space of time they processed two mortgage application, with successful outcome. They were extremely helpful, polite and most importantly very proactive. We were getting updates from them as soon as there was a new development and explained everything clearly with great professionalism. The outstanding customer focus is central to everything they do. I will 100% recommend their service to prospective customers.Yes, Balgores has one of the best mortgage broker in their team - Maria Rhule!
5/5
TrustpilotDagenham...brilliant Team
I have been with Balgores for two years now. My experience with everyone in the various teams, whether in the Dagenham Branch, or elsewhere, have been very positive. For my most recent experience, as a landlord, id like to thank the Dagenham Team, especially Danny. He has been very prompt, polite, responsive, and eager to help. I reached out to him on Friday evening out of office hours, and he responded. He was helpful in guiding me through the licensing process. Id also like to thank the wider team. There is such positive and collaborative approach to their work. Danny is definitely a 5 star.
5/5
TrustpilotBalgores Romford are the Best Estate Agents ever
Balgores Romford are quite frankly the best estate agents I have had the pleasure of working with. My review will be extensive and detailed, but to summarise they are dedicated, hard working, diligent, organised, professional and responsive. We struggled with another agent in finding buyers from June 2022 to January 2023, and their buyer pool and due diligence was very poor. I was in contact with the Balgores Branch Manager, Charlie King, who assured me that he could find me a buyer in under a month. Once our property was listed in February 2023, we had a buyer lined up by mid-month. It was astonishing how amazing the team was, their dedicated buyer pool and how quickly we managed to find someone. Marc De La Cruz helped show buyers around our home, and his knowledge and research into the local area was fantastic. Marketing materials were prepared within a few days and our property was listed on nearly every major known website, and we had potential buyers through our door in droves. Once we progressed with the sale, Balgores has an appointed Sales Progressor, Ms Louise Gibson, who is extremely well connected within Havering, very knowledgable about conveyancing and processes, and quite frankly an absolute powerhouse one woman army, with the ability to stay up to date on all her cases, quick to respond to all her messages and emails, and detailed and thorough in her approach. She stays on top of both buyer/seller’s Solicitors, agents, local authorities in a manner I’ve not ever experienced. Louise is strong willed and unyielding in her almost zealot-like drive to obtaining results, in a professional and polite manner, and I cannot sing her praises enough. Charlie King is down to earth, does not present false luring tactics to ensnare potential customers and is a honest hardworking and reliable branch manager who, along with his wider team, provide a stellar service. The sale of our home could not have proceeded as well as it did without Balgores Romford, and we are eternally grateful to Charlie, Marc, Louise and the wider team.
5/5
TrustpilotHaving previously used a rubbish…
Having previously used a rubbish company to remortgage, I was quite apprehensive trying again until I met Daniel (early March) through my daughter’s friend. Her description of Daniel was spot on. Excellent, down to earth, cheerily, easy to talk to, a good listener, very patient and knows the business well. Daniel did exactly as promised. The remortgage process was surprisingly quick. I was kept updated. I had some stressful days but I was always reassured. Daniel was always easy to reach. In all SUPERB service. Thank you so much Daniel & Hayley. Caroline (Ilford)
5/5
GoogleExcellent service and support. Balgores, especially Andrew, have kept us informed all the way and helped to nudge the process, when needed, resulting in a timescale of less than 12 weeks from Sale to Completion. Thank you for everything.
5/5
TrustpilotExcellent service once again
This is the second time we have used Michael, Michael initially did our first mortgage 5 years ago and has just assisted with our remortgage. Michael had the difficult job of trying to secure us a good deal, this was challenging especially with the bank of England rising the rates, however Michael managed to find us the best rate at the time. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in 5 years time.
5/5
GoogleViewing sorted out by Luke, straightforward and easy. Thanks
Hi Shola, Thank you for your kind feedback. We’re pleased to hear that Luke made arranging your viewing straightforward and easy. It’s great to know our Gravesend estate agent team provided a smooth and efficient experience from the outset. We really appreciate you taking the time to leave a review. Kind Regards, Balgores Gravesend
5/5
GoogleI have an amazing experience with Andre from Balgores Gravesend in helping us find our new house. Everyone I spoke to on phone was so lovely and very responsive. Getting the house was so smooth and professional from start to finish. Andre …
Good afternoon, Thank you ever so much for your thoughtful and kind feedback. … More
5/5
GoogleWe originally put our property on the market last October and it was sold within a week. However, unbeknownst to Jason or Andrew Perry there was an underlying factor affecting our purchasers mortgage. The house then had to go back on the …
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More
5/5
GoogleBalgores were not an Estate Agent I knew of. But we contacted 4 estate agents, two we knew, one recommended by a trusted source. Then Balgores, who got a good review from an Estate Agent review site. Balgores convinced us that they …
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to our Gravesend branch. We really appreciate … More
5/5
TrustpilotMortgage Adviser: Gemma highly recommended
Brilliant service from the Mortgage Advice Bureau - Gemma Doganca (Mortgage Adviser). Gemma has been by my side for almost a year from viewings and offers through to purchase! She's been a consistent ally throughout (including 2 mortgage applications and offers as the first purchase fell through!) and is highly responsive and incredibly knowledgeable. She is generous with her time and is always proactive and works with your best interests in mind. Her colleague Rohima has also been regularly checking in and helped keep things moving along. Thanks both!
5/5
TrustpilotMortgage Broker: Michael Gibbon
Our experience with Michael Gibbon was faultless. He went above and beyond to explain every step of the process and provide alternative options, it really felt like he cared about us and wanted to get the best deal possible to suit our needs. As first time buyers Michael guided us through the process step by step.He informed us of when to do each step so we wouldn't lose out on any money. Michael even contacted us on his day off as interest rates were rising and he wanted us to secure the lower deal. He keeps us up to date with any decreases so we can move over to lower rates before signing our contract. I would recommend Michael to anyone looking to buy a house as he made the experience stress free and we felt supported throughout (even after the mortgage offer). We want to thank Michael and his team for everything.
5/5
TrustpilotCan’t recommend Paul Young enough
Can’t recommend Paul Young enough! He was brilliant in sorting mine and my partners life insurance, health insurance, income protection and everything inbetween. We found it really helpful to be able to talk to Paul on the phone and he talked us through everything we needed to know in a way we understood. He definitely got us the best policy for us and our needs and also took all the hard work and stress out of it. I’ve already recommend him to family members and they had the same excellent service. Thanks again Paul
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