Trusted Agent profile · Gravesend

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Balgores Gravesend reviews

4.7

★★★★★ Excellent

1,275 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1EY

Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,275 reviews on two platforms, including 528 Google reviews rated 4.8.

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4.8 / 5

528

Reviews on Google

This office

Trustpilot logo

747

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Trustpilot

Peter was great!

I was recommended to use Peter as my Mortgage Advisor and would recommend on to other! Peter was nothing but helpful, informative & on the ball. There was never a question he didn’t have an answer for and simply made me feel at ease throughout my whole buying process. I’m sure he advised me on more than what his job description holds but nothing was a problem for him. Couldn’t have asked for anything more!!

Kirby · 30 December 2024

5/5

Google

Recently viewed a delightful 2 bed property in the Gravesend area with Luke.S . The communication for arranging and booking in the viewing was quick and easy and in the viewing he was superb. Every question we had was met with a answer and …

Grace · 16 April 2026

Agent replied · 16 April 2026

Good afternoon, Thank you very much for your lovely review. We are delighted to hear that you had such a positive experience when viewing … More

5/5

Trustpilot

Excellent service from Balgores…

Excellent service from Balgores Hornchurch Branch. We have had excellent service from start to (nearly finish) we have exchanged and completion is due soon. Everyone we dealt with were professional, easy to get hold of, and great to deal with. Billy (Manager) Georgia, Connor and Donna were amazing. We would not have got this sale over the line without the extra service they give, the whole team deserve the praise, Donna (sales progressor) has been a fantastic go between for us, the solicitors and the buyer. This sale would not have happened without this team. I highly recommend Balgores, do yourself a favour and use them, you will not regret it!

Kerry · 16 October 2024

5/5

Trustpilot

I recently worked with Peter and Claire…

I recently worked with Peter and Claire to secure a new mortgage for my rental property. I couldn't have asked for a smoother process. Peter and team worked with me from the get go and guided me through the process brilliantly. Nothing was too much trouble for them and they was on hand 24/7 for any questions and queries I had. Absolutely fantastic service from these guys and would highly recommend their services. 10/10 from me.

Philip · 9 December 2024

5/5

Trustpilot

First class service - Highly recommend

First class service, would not hesitate to recommend Balgores of Gravesend. Thank you so much to Andrew and Carole for help and assistance and supporting me throughout the sale of my house. From the moment I walked into the office, although nervous as a senior widow who had decided to sell up, move and downsize, I had a gut feeling that everything was going to be OK and I had made a good choice with going to Balgores. From the point of taking instruction, right through to completion, to the sale of my house, Andrew gave a first class service with regular updates with progress. His knowledge and professionalism shone through when numerous hurdles were put in the way by my buyer's really bad solicitors. He kept me calm and informed every step of the way. I would definitely recommend Andrew of Balgores (Gravesend) when selling your property.

Doreen · 9 October 2024

5/5

Google

Great service from viewings on bank holidays to negotiating prices and support during completion. A big thank you to Jordan and Andrew!

Elaine · 11 August 2025

Agent replied · 11 May 2026

Good afternoon, Thank you very much for your kind review. … More

4/5

Trustpilot

Harrison at Balgores

Harrison at Balgores in basildon was assigned to help me with my sale and purchase. I cannot praise him enough! Harrison was polite and friendly, made me feel at ease, listened to me rant when I was getting stressed with the whole process and did whatever he could to make things run smoothly. I am now in my new property and could not be happier!

Caroline · 3 April 2025

5/5

Trustpilot

Highly recommend Peter Walker and his Team.

I want to give a huge thank you to Peter Walker at Balgores Property in Upminster for his outstanding service. From start to finish, Peter was simply amazing. The communication was excellent, he was available almost every time I needed to reach him and kept me informed throughout the entire process. He made everything so easy and stress-free. Peter found me a fantastic deal, and I honestly couldn’t fault the service he provided. The fact that he was always there when I needed to ask questions really stood out for me. I’ve already recommended him to friends who are looking into mortgages because I would absolutely use Peter’s services again if I ever needed to move house or get another mortgage. I also have to mention his colleague, Claire, who was just as fantastic. Together, they made the whole experience seamless. I truly can’t recommend Peter Walker and his team enough!

Steven · 30 August 2024

5/5

Google

Very easy review to write! Andre and team delivered a gold standard throughout. I have zero complaints …

Abi · 16 September 2025

Agent replied · 24 December 2024

Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More

5/5

Trustpilot

A big thank you to Peter Walker

A big thank you to Peter Walker at Upminster. Peter was recommended to me from my parents who have used him twice before, the first time being 16 years ago. Peter has been very informative for us first time buyers and showed a true honesty. Finding our first house took time, Peter was patient and remained helpful when things had to change. Fantastic communication. We were then handed over to Claire who was equally fantastic. IF we ever decide to do the house moving process again, I would use Peter again in a heartbeat.

Claire · 28 August 2024

5/5

Trustpilot

Highly recommended

Couldn't recommend these enough. All amazing but especially Deepuk and Donna. We sadly had to complete the sale on my deceased brothers flat.  They were so kind, empathetic and helpful. It made a very difficult process that bit easier. Was what lovely was meeting Deepuk because my brother had already started the sale with him and so Deepuk remembering my brother and their conversations. Definitely went above and beyond expectations. Thanks again!

KAS · 23 December 2024

5/5

Trustpilot

Great service

Great service. Effecient process and great communication. Balgores Secure is what really convinced me to go with them

James · 10 June 2026

5/5

Google

The process didn’t get off to the best start, but once Frank came in, everything ran much more smoothly. His communication was clear throughout, and he was always happy to help, including with the solicitors and anything else needed along …

B · 16 April 2026

Agent replied · 16 April 2026

Good afternoon, Thank you for your review. We're sorry that things didn’t get off to a great start, but we’re glad the team … More

5/5

Google

We are currently dealing with Luke who has been absolutely amazing in helping us, good and fast responses and overall so helpful. Would 100% recommend!

Grace · 8 August 2026

Agent replied · 10 August 2026

Hi Grace, Thank you for taking the time to share your feedback. We’re delighted to hear that Luke has been providing such reliable support throughout your property journey. His clear communication and commitment to keeping things moving are qualities we’re proud to have within our Gravesend estate agent team. We truly appreciate your recommendation and your kind words. Kind Regards, Balgores Gravesend

5/5

Google

I had a fantastic experience working with Luke as my house agent. He was incredibly kind, patient, and supportive throughout the entire process. He took the time to understand what I needed and made everything feel smooth and stress-free. …

GEMMA · 16 April 2026

Agent replied · 16 April 2026

Good afternoon, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience working with … More

5/5

Trustpilot

Exceptional Mortgage Advisor Peter Walker

Peter Walker served us very well. He is kind, respectful, patient, a great listener, and very professional. At some point, I was almost giving up, but Peter's optimism and encouragement kept me going. He is exceptional in all aspects of his work. I recommend Peter to anyone out there who is looking for a property advisor. Thank you, Peter, for making it possible for me to be a homeowner.

Hezron · 31 December 2024

5/5

Google

Luke gave us a tour of the property, having met us at the front door on time. Great knowledge and a nice gent.

Daniel · 7 August 2026

Agent replied · 10 August 2026

Hi Daniel, Thank you for taking the time to share your feedback. We’re pleased to hear that Luke provided a knowledgeable and welcoming experience during your property viewing. His professionalism and local property knowledge are qualities we’re proud to have within our Gravesend estate agent team. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend

5/5

Google

We are more than happy to recommend Balgores Gravesend. From the first time we met Andrew when he came to do the valuation, we felt assured that our sale would be in good hands. We had a good discussion about a …

Sally · 16 March 2026

Agent replied · 16 April 2026

Hi Sally, Thank you for your glowing feedback following your recent experience with Andrew … More

5/5

Trustpilot

We don’t Evan know where to start to…

We don’t Evan know where to start to explain how fantastic our broker Peter walker is. From start to finish Peter took control and handled absolutely everything. He will go above and beyond for his customers we was so lucky to have him. He is the most down to earth man and he will stop at nothing to give you the best of everything. Peter handled our mortgage, home insurances, life insurances and sadly my daily stress. Pete takes it all on his shoulders and will tell you that’s what he is there for to take the worry away from his clients and he does exactly that. He gets things done yesterday and luckily expects the same from everyone else. If you are moving you need Peter walker in your life trust me !!! I can not thank him and his team enough for all his hard work and kindness and I will forever recommend him to absolutely everyone. His skills and dealing with people is top tier. He is the godfather off mortgage brokers thanks Pete.

Chelsea · 21 June 2024

5/5

Trustpilot

Super broker Peter Walker!!

Me and my sister bought a property through balgores. We had the pleasure of Peter Walker who was our amazing broker. He was nothing but helpful and super informative. He went above and beyond to deliver invaluable customer service to us and would use his services again. Ensuring we were able to complete the purchase of the house at a fair price and a timely manner. Thanks Pete !

Abraham · 9 December 2024

5/5

Google

Excellent communication and friendly staff. Very pleased with the level of transparency shown too.

Ola · 25 September 2026

Agent replied · 30 September 2026

Hi Ola, Thank you for your kind feedback. We’re delighted that you found our team friendly and approachable, with clear communication and transparency throughout your experience. It’s wonderful to know you were pleased with the support provided by our Gravesend team. Kind Regards, Balgores Gravesend

5/5

Google

I have been a tenant with Balgores over a year and recently i have moved in to a second property it was excellent service from beginning to end. The staffs were efficient, honest, and kept us well informed throughout the process especially …

SUJITH · 16 February 2026

Agent replied · 16 April 2026

Good afternoon, Thank you for taking the time to share your experience. We are delighted to hear that, after being a tenant with us for over a year, … More

5/5

Google

We bought a property a few months back with Andrew leading the sale. It was a very straight forward, no-chain transaction which completed promptly within 6-8 weeks. There were no hiccups along the way and Andrew made us feel very comfortable as buyers and that nothing was too much to ask! Would thoroughly recommend!!

Harry · 13 May 2025

5/5

Google

Andrew and team did everything they said they would from initial viewings to offering guidance and advice throughout the process. Thank you.

Steve · 13 May 2025

Agent replied · 13 May 2026

Good Morning, Thanks for leaving us positive feedback. We're delighted to hear that Andrew helped guide you through the whole process of your sale. We really appreciate your … More

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