Trusted Agent profile · Gravesend
Verified
★★★★★
1,275 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1EY
Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,275 reviews on two platforms, including 528 Google reviews rated 4.8.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleFrank was very good, very patient and got the buyer over the line
Hi Mark, Thank you for your kind feedback. We’re delighted to hear that Frank provided such dedicated support throughout your sale. It’s wonderful to know his patience, professionalism, and expert property guidance helped keep everything on track and achieve a successful outcome. We truly appreciate your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleExcellent service from beginning to end. I was very impressed indeed. Nothing is too much trouble and your queries or calls are always responded to quickly. I can honestly say that without Balgors (and Frank in particular) my purchase would have fallen through. I consider myself very lucky Balgores was dealing with our purchase.
Hi Liz, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Frank and the team were so responsive and supportive throughout your purchase, particularly when things became challenging. Knowing that their guidance helped keep your purchase on track means a great deal to us. We’re so pleased you felt in safe hands with Balgores and truly appreciate your kind recommendation. Kind Regards, Balgores Gravesend
5/5
GoogleLuke was patient with us when viewing. We did not feel rushed. He answered my questions to satisfaction.
Hi Yayra, Thank you for your kind feedback. We’re pleased to hear that Luke was patient … More
5/5
GoogleLuke has been very patient and very helpful. Thank you 😊 …
Hi Trina, Thank you for your kind feedback. We’re delighted to hear that Luke provided such helpful support and took the time to assist you throughout your experience. We’ll be sure to share your lovely comments with him and the Gravesend estate agent team. We truly appreciate your support. Kind Regards, Balgores Gravesend
5/5
TrustpilotI used Balgores Romford Branch to carry…
I cannot recommend Balgores Romford Branch highly enough,from the very beginning,Ross, Louise and the team provided an exceptional level of service, while dealing with the Probate, Valuation and Sale of my late mother's property.
5/5
GoogleBalgores so helpful. Special thanks to Luke for finding me my rental. Professional, understanding and kind. Would highly recommend, 5 stars all the way.
Good morning, Thank you for such a lovely review. We will be sure to pass on your kind comments to our Gravesend branch. … More
5/5
GoogleLuke was extremely helpful and professional throughout our rent process. He communicated clearly, responded promptly, and made everything smooth and stress-free. We truly appreciate his support.
Good afternoon, Thank you for your review. Luke will be very happy to hear your comments, and we will be sure to pass them … More
5/5
GoogleLuke has been extremely helpful guiding us through the rental process.
Hi Kim, Thank you for your kind feedback. We’re delighted to hear that Luke provided helpful support and expert property guidance throughout your rental journey. It’s great to know he helped make the process clear and straightforward. We truly appreciate your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleGreat guy. Friendly as well. Took his time to show me around and explain things to me. Thanks Luke
Good morning, Thank you so much for your kind words! We’re really pleased to hear that Luke made you feel welcome and took the time … More
5/5
TrustpilotAbsolutely Outstanding Experience from Start to Finish!
I recently bought a home through Balgores Romford and had an exceptional experience. Oskar was fantastic, always patient, clear, and honest, even answering questions outside office hours. He made a stressful process smooth and reassuring. The whole team works seamlessly together, and their support continued even after completion. I highly recommend Balgores, a truly professional and client-focused team.
4/5
GoogleLuke was very polite and efficient I would definitely recommend him.
Hi Gr, Thank you for your kind feedback. We’re delighted to hear that Luke provided a professional and efficient service during your experience with us. We’ll be sure to share your lovely comments with him and the Gravesend estate agent team. We truly appreciate your recommendation. Kind Regards, Balgores Gravesend
1/5
TrustpilotI saw 2 property made up my mind to buy…
I saw 2 property made up my mind to buy out right. Rang the chadwell heath branch and men answered. I said hi I am interested in 2 properties to buy can I have a details plz. His reply was can i be more polite. I should ask how is he and how was his day? Is this a joke. I dont want friends mate. Go out more. Make friends. I dont want to merry your mum. I have funds and I like to buy. No joke. I belive staff at chadwellheath branch is not I trained in how to accommodate customers and not Intreated in sells. This is my 3rd experience at this branch and I belive staff don't like non whites there approaching for business. I can see their reviews it proves this. If I was a land lord I would not give my property to this clowns. Sycastic and recisum I feel in their tone of voice when spoken. Avoid this branch if you can. You would thank me later. Componey should change staff. Specially on the phone. Disspointed.
5/5
GoogleLuke was amazing answered all the Questions we had answered them all really polite
Hi Stacy, Thank you for your kind feedback. We’re pleased to hear that Luke was able to … More
5/5
Trustpilotsell our house
We decided to sell our house, so I arranged for half a dozen estate agents to come round and give me a valuation. After listening to most of their sales pitches and a fair bit of nonsense, I started to worry, am I even going to find the right estate agent? 🤯 Out of desperation, I rang Balgores, not one of the big-name agencies, but I thought I’d give them a try. Femi, the branch manager, turned up. He didn’t give a sales pitch or waffle. The only thing he said was, “I want this property on my books, and I will sell it.” We agreed on a commission rate we were both happy with, and within a week, we had over 30 viewings and an agreed offer. We’ve now officially sold the property, and we also used Balgores’ recommended solicitors, PCS, who were excellent. Femi, Sarah, and the rest of the team were brilliant and supportive throughout the entire process. Thank you. But there’s one person who really stood out. Once Femi and the team had done their job, they passed the case on to someone who saw it through to exchange and completion. I’m in my 60s and I’ve always wanted to meet Wonder Woman, and I finally did. Louise. I had so many conversations with her over the phone. She was on top of everything. When we received emails from the solicitor filled with jargon, Louise would call us and explain everything in plain English. She made a very stressful process feel manageable, and even human. I truly hope that everyone going through a sale or purchase has a Louise to guide them through it. No one asked me to write this review. I’m doing it because it’s well deserved. I also hope the owners and senior managers of Balgores read this, because it’s people like Louise who make your company what it is. I sincerely hope you show your appreciation with a Pay rise or at best a bonus. Sometimes, we don’t realise how valuable someone is… until it’s too late. Louise, thank you so much for all of your help. Much appreciated And I hope you enjoy your flowers, chocolates and wine. Thank you Tony
5/5
GoogleAndre and Danielle made our rental process very easy. There was a little hiccup but they sorted it very quickly. Would definitely use them again in the future!
Good afternoon, We are happy to hear Andre and Danielle provided excellent service and quickly resolved any issues during your rental process! … More
5/5
GoogleWe have been clients of Balgores for many years through their lettings management services and we engaged them to sell our rental property recently. We were very happy with Frank Watkins efforts to move along our conveyancing process when we hit snags and he was responsive to our communications.
Hi Gregory, Thank you for your continued trust in Balgores and for choosing us to support you with the sale of your rental property. We’re pleased to hear that Frank was responsive and proactive in helping move things forward when you encountered conveyancing issues. We really appreciate your long-standing custom and are delighted our team could provide the support you needed throughout the sale. Thanks, Balgores Gravesend
5/5
GoogleCan't fault these guys. Extremely friendly and proactive. Thank you to all but special thanks to Frank, Jordan, Andrew and Cameron.
Good afternoon, Thank you very much for taking the time to leave your review. We truly appreciate your feedback and will be sure to pass on your kind comments … More
5/5
GoogleAs a first time landlord, Daniella made me feel so comfortable and well informed throughout the process. Her efficiency is next to none which made every part of the process of getting my house on the market easy. Her personable nature made …
Good morning, We are ecstatic to hear about your positive experience with Daniella and the team at our Gravesend branch. Your feedback is incredibly valuable to us. Thank you … More
5/5
GoogleThe Agency has been very helpful and patient in the process especially Andre. I commend their effective communication throughout. They are fair and very transparent. …
Good afternoon, Thank you for taking the time to share your experience. We're delighted Andre and our team provided excellent communication and … More
5/5
GoogleVery professional, Luke was great!
Hi Alanah, Thank you for your kind feedback. We’re delighted to hear that Luke provided a professional and positive experience during your time with us. We’ll be sure to share your comments with him and the Gravesend estate agent team. We really appreciate your support. Kind Regards, Balgores Gravesend
5/5
TrustpilotExceptional service from all the team, especially from Chris West
We were looking to sell our house & was told by close family to use Balgores Upminster, as they had recently sold with them, having had Chris West as their agent & had an amazing experience from start to finish. We followed suit & successfully sold our house within 3 weeks of it being listed with Balgores Upminster. We have no doubt this is because of the exceptional service from all the team, but especially from Chris West. Chris is professional, approachable & passionate about what he does. He kept us updated daily as to progress & was always available for catch-ups, even on the weekend. Thank you so much for all your help Chris! You are a star! We love our new house & we would recommend anyone to use Balgores Upminster.
5/5
GoogleAndrew from Balgores in Gravesend was fantastic throughout the entire process of selling our property. From the outset, he had a clear plan, secured a buyer quickly, and kept things moving smoothly to completion. He was always available, …
Good morning, Thank you so much for your kind and detailed review. It's fantastic to hear how positive your experience of selling your property … More
5/5
GoogleSelling my departed mother's house with Balgores has been a straightforward and quick process, with many thanks to Andrew Perry, who answered our questions before we started, and after for his friendly and efficient service. The whole …
Good Morning, Our deepest condolences on the loss of your mother. We understand that selling a loved one's property can be an emotional and challenging process. … More
5/5
GoogleExcellent service, communication, professionalism,I couldn't ask for more. Thank you Luke
Good morning, Thank you for your five-star review, it is very much appreciated. Best wishes, Balgores, Gravesend
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