Trusted Agent profile · Gravesend
Verified
★★★★★
1,276 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1EY
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Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,276 reviews on two platforms, including 528 Google reviews rated 4.8.
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Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleLuke and Daniela was Brilliant they found a tenant for me. They kept me informed on everything that was going on. Very easy to work with.
Hi Robert, Thank you so much for your kind feedback. We’re delighted that Luke and Daniela were able to find you a suitable tenant and keep you fully informed throughout the process. It’s great to hear that their communication and support made everything so straightforward. Kind Regards, Balgores Gravesend
5/5
Google⭐⭐⭐⭐⭐ I had a really great experience working with this estate agent especially with Carlos . He were professional, friendly, and incredibly helpful throughout the whole process. He always kept me updated, responded quickly to my questions, and made everything feel much easier and less stressful. I would definitely recommend them to anyone looking for a reliable, professional, and friendly estate agent. Thank you for all your help!
Hi Misa, Thank you for sharing such lovely feedback. We’re delighted to hear that Carlos was there to support you throughout the process, keeping you updated, responding promptly to your questions and helping everything feel more manageable. We’ll be sure to pass your kind words on to Carlos, and we truly appreciate your recommendation. Kind Regards, Balgores Gravesend
5/5
GoogleCan't praise Balgores Gravesend enough for all the effort they put into helping us with our purchase. Frank was always transparent with great communication and really did everything his side to make it as smooth as possible and get the …
Good afternoon, Thank you so much for your review. We’re delighted to hear that you had such a positive experience with our … More
5/5
GoogleLuke was very helpful and professional during the viewing. He answered my questions clearly and made the process comfortable and straightforward. The property looked as advertised and was presented well. Overall, a very positive experience
Hi Agnieszka, Thank you for taking the time to leave such a lovely review. We're delighted to … More
1/5
TrustpilotI had just entered the country and was…
I had just entered the country and was looking for a place to move in as quickly as possible. When I contacted balgores to schedule a viewing, the agent Michael was quite rude, judgemental and pompous and told me how he wanted to check first if I might be able to afford the property in the first place prior to scheduling a viewing or it would just be a waste of time for all of us. Once we viewed the flat, Michael told me how he should be able to get me in as quickly as possible. Once I paid the deposit, he called me and told me that the move in date would not be till the end of the week. It seemed convenient how he mentioned it only after I paid the deposit. I was under considerable duress but I tried to adjust anyways and trusted him. He ignored my calls multiple times and the times he picked up he was rude and unpleasant to speak to and hardly listened to what i had to say and also made judgementsand also snapped back at me. At last , 2 weeks later a day prior to the move in date, he called me to let me know that the move in would be further delayed as there was an issue with a safety certificate and he couldn't even commit to a date when the issue would be resolved. Eventually I had to ask for them to return all the money I had paid close to 3800 quids. Although I received my money back, the discomfort and mental hassle I had during the period was devastating to say the least. Extremely unprofessional behaviors.
5/5
GoogleWe have dealt with Andrew a couple of times and knew when we were planning on selling again that we would invite Balgores to quote for our move. As usual Andrew was honest and realistic, he knows the market well and what is achievable. The …
Hello Jo, We are thrilled to hear about your positive experience with Andrew and our team. … More
5/5
GoogleReally friendly, professional and kept us up to date daily with progress of our move. Andre was really helpful and professional throughout and the communication was very quick, which I found excellent as we always want answers straight away. Would highly recommend.
Good afternoon, Thank you so much for your lovely review. We’re delighted to hear that you found the team friendly, professional and … More
5/5
GoogleWe have used Balgores both for the sale of my mother’s flat and now our own house, in both cases Andrew was honest with what was happening with the market, and competitive pricing. …
Good morning, Thank you very much for taking the time to leave such a thoughtful review. We’re delighted to hear that you chose Balgores for both the sale of your … More
5/5
GoogleVery helpful team especially Luke and Daniella. Managed to secure tenants quickly and efficiently. All the additional paperwork was handled well and I was informed every step of the way from initial meeting to successful letting.
Good morning, Thank you for your kind review. We’re delighted to hear that you found the team so helpful, particularly Luke … More
5/5
GoogleBalgores made the entire experience much easier for us. Everything went smoothly, quickly and efficiently. Oluwaseun
Hi Oluwaseun, Thank you for taking the time to share your feedback. We’re delighted to hear that our Gravesend estate agent team helped make your property journey feel straightforward and well managed. Providing clear communication and expert property guidance is something we take great pride in, so it’s wonderful to know you felt well supported throughout. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend
5/5
GoogleAbsolutely brilliant service from Jordan at Balgores. Jordan was polite, friendly, helpful and very responsive to all of my queries. He took care to recognise my nervousness as a first time buyer and reassured me all along the way through to completion. Highly recommend Balgores for sales. Thank you for helping me buy my first home!
Good afternoon, Thank you for taking the time to share your experience! We're delighted Jordan provided excellent support for your first home purchase. … More
5/5
GoogleA massive thank you to Luke such a lovely lad very welcoming very easy to talk to made all my enquiries very easy thanks for all your help Luke 10/10
Hi Denise, Thank you for your wonderful feedback. We’re delighted to hear that Luke was so … More
5/5
GoogleI cannot recommend Frank Watkins at Balgores Estate Agents in Gravesend highly enough. From the very beginning of our purchase of a bungalow in Gravesend, Frank was an invaluable source of help, advice, and guidance. …
Good afternoon, Thank you very much for your incredibly kind recommendation and for taking the time to share your feedback. … More
5/5
GoogleRecommend. Luke was very helpful from first contact. Always flexible at our demands. Patient and provided all the info we needed and made suggestions as well. Brilliant service!
Hi Soulaeman, Thank you for your kind feedback. We’re delighted to hear that Luke was helpful … More
5/5
GoogleGreat experience with Balgores. Frank kept us informed every step of the way always professional and reliable, providing sound advice through a tricky sales process. Would recommend!
Hi Georgia, Thank you for your kind feedback. We’re delighted to hear that Frank provided … More
5/5
GoogleJust want to say a massive thank you to Luke and Daniella on helping answering all our questions and making everything so straightforward for us and understanding our situation
Hi Emma, Thank you for your kind review. We're so pleased to hear that Luke and Daniella … More
5/5
GoogleLuke was very kind and professional. Thanks for waiting me despite my delay. It was nice meeting you.
Hi Yanne, Thank you for taking the time to share your feedback. We’re pleased to hear that Luke made your experience a positive one and was able to accommodate you during your visit. His professional and considerate approach is something we’re proud to have within our Gravesend estate agent team. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend
5/5
GoogleI had a great experience with luke from the Balgores Gravesend during flat viewing.he was friendly and happy to answer my question.Thanks Luke
Hi Tajinder, Thank you for your kind feedback. We’re delighted to hear that Luke made your viewing experience such a positive one with his friendly approach and helpful guidance. It’s great to know he took the time to answer your questions and provided the support you needed. We’ll be sure to share your lovely comments with Luke and the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleGreat experience with Balgores Gravesend Estate Agents & Letting Agents, especially Frank Watkins. Professional, helpful, and always quick to respond. Made the whole process smooth . Frank was professional, knowledgeable, and incredibly …
Good afternoon, Thank you for your review. We’re delighted to hear that you had such a positive experience with our … More
5/5
GoogleGreat service! Very professional and friendly, especially Daniella.
Hi Debbie, Thank you so much for your feedback. We’re delighted to hear that Daniella provided such friendly and professional support during your experience with our estate agent team. It’s lovely to know her approach made such a positive impression and gave you confidence in our service. We really appreciate your kind words. Kind Regards, Balgores Gravesend
5/5
GoogleThanks to Luke and Isabella for being such an amazing staffs .
Hi Charles, Thank you for taking the time to share your feedback. We’re delighted to hear that Luke and Isabella have been so amazing and supportive. We’ll be sure to pass your kind words on to them, as we know they’ll really appreciate it. Kind Regards, Balgores Gravesend
5/5
GoogleI was dealing with the balgores letting staff, on finding me a property, and they are all great, and very helpfull at doing a professional job, i just want to say thank you to luke and daniela for the great work they do, and for being so nice and helpfull, i would recommend the balgores lettings to anyone in the future. Thank you
Hi Stephen, Thank you for taking the time to share your experience. We’re delighted to hear that Luke, Daniella, and the Gravesend lettings team made such a positive impression while helping you find your new home. Providing knowledgeable support and keeping the lettings process as straightforward as possible is something we take great pride in. We truly appreciate your recommendation and your kind feedback. Kind Regards, Balgores Gravesend
5/5
GoogleReally happy with my experience with Balgores. Frank and the team kept me updated all the way and really appreciated this. From my experience I highly recommend them.
Good afternoon, We’re pleased to hear that Frank kept you well informed throughout your experience with us. Your recommendation truly means a great deal. … More
5/5
GoogleFrank was very good, very patient and got the buyer over the line
Hi Mark, Thank you for your kind feedback. We’re delighted to hear that Frank provided such dedicated support throughout your sale. It’s wonderful to know his patience, professionalism, and expert property guidance helped keep everything on track and achieve a successful outcome. We truly appreciate your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
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