Trusted Agent profile · Gravesend

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Balgores Gravesend reviews

4.7

★★★★★ Excellent

1,276 reviews across 2 platforms

172-173 Parrock Street, Gravesend, DA12 1EY

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Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,276 reviews on two platforms, including 528 Google reviews rated 4.8.

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4.8 / 5

528

Reviews on Google

This office

Trustpilot logo

748

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

Frank was incredibly helpful and kept in constant contact so I always knew what was going on. Everyone was very helpful whenever I had any inquiries or needed documents signed by a witness.

Sam · 22 August 2020

5/5

Google

Recently purchased my first house through Balgores and was fortunate enough to have Andrew help me through the process. He went above and beyond to support me through the process. He brought a great amount of knowledge and experience, that helped us overcome some critical issues in the process. I would highly recommend Balgores

Sam · 12 December 2023

1/5

Trustpilot

The worst agency services regarding…

The worst agency services regarding lettings on the market. We recently rented a house through Balgores agency, dealing with two ladies Toni Jones and Katrina. When we saw the property they assured us, the agency will make sure everything will be in perfect condition and in working order for us to move in. And also they will carry out all the health and safety checks, to make sure the house is ready to be rented. We were also promised a deep cleaning of the property. All this mentioned above, did not happen. This two ladies are are the most despicable liars. When we received the keys, we discovered that the electricity meter is faulty and also the electrical fuse was faulty and a danger to the house. The downstairs toilet was faulty, when you flushed the toilet water was coming out underneath, the backdoor was broken, could not be locked, the thermostat was not working, the owen was not working and the smoke alarms are not working either, also the radiator in the bathroom was broken and leaking badly. We think they just paid someone to sign their safety checks, so they can rent out the house as soon as possible and to get their commission. We intend to act legally against this despicable and discriminatory behaviour. Just because we are Romanians it doesn't mean we can be treated like this. It's a pity I can't upload pictures of the state of the property.

Ileana · 18 November 2020

5/5

Trustpilot

This is the third time I have used…

This is the third time I have used Peter and Claire at balgores. Yet again they have both been fantastic. We have been updated all the way through, even when there has been issues, Peter has always managed to sort them for us. Great service and will 100% use these guys again

Andrew · 22 January 2024

5/5

Trustpilot

I would recommend Balgores as I found…

I would recommend Balgores as I found all the people I dealt with very efficient and very helpful, especially Deepuk and Ricky, nothing was too much trouble and they were always there when I needed them.

Mr · 26 May 2019

5/5

Trustpilot

Excellent service provided by Ali…

Excellent service provided by Ali Mehmood, Morgage advisor at Balgores Property. Ali si the friendliest and nicest person who will go above and beyond for his customers. He was always so helpluf, he would take time to explain everything to us and he is genuinly a great professionalist. He is an expert at his filed and I can't thank him enough for all his help on our property

Ana · 18 October 2022

5/5

Google

Having recently purchased our first property with Balgores, I cannot recommend them highly enough. Especially Connor, who was always available, provided timely updates throughout the process, and was generally an absolute pleasure to talk …

Murray · 10 October 2019

5/5

Google

We recently bought a property through Balgores and the service was excellent. Nothing was too much trouble - from finding the answers to questions about the property during the conveyancing process to managing property access for us and …

Tony · 16 September 2024

5/5

Google

Just rented through Balgores, and we couldn’t be happier, amazing service from start to finish, was a slight hiccup with house becoming flooded due to a leak beyond their control, however this was resolved through the landlady’s insurance …

Dean · 16 September 2024

5/5

Google

I had rented house for 2 years through Carlos Paternostro , Balgores letting agent. I am very impressed with their service, and professionalism ,everything was taken care,they responded to our concerns very quickly. We had no issues with …

Kavitha · 16 September 2024

5/5

Trustpilot

Above and beyond

From the moment I met with Jack, I felt reassured. He is reliable, professional and nothing is too much trouble.I also had dealings with Gosia who was also very nice and professional.The whole experience with Balgores was professional, friendly, and reliable.They was always there for me at the other end of the phone, even coming to visit me to help with some paper.They go above and beyond.

Pauline · 9 November 2022

5/5

Google

Belgores are professional and maintains a high level of communication at all times. Frank has been really helpful throughout this process with viewing properties and answering all my questions regarding the properties. Will definitely recommend.

Ladi · 22 August 2019

4/5

Google

Jo and Daniella went above and beyond to help me secure my new let and organise everything required in a short space of time. Thank you very much both of you Andy

Andrew · 22 August 2020

1/5

Trustpilot

Appalling lack of interest and service.

Appalling lack of interest and service. Do not have any idea how to manage property, on either the landlord or tenant side, or how to provide a professional service. Do not read emails, or communicate effectively within their team, or with their client and make no effort whatsoever. Extremely disappointing.

Lucy · 16 February 2024

5/5

Trustpilot

Peter Walker & Claire Dartnell from…

Peter Walker & Claire Dartnell from Balgores & all the team have been great would use them to move and highly recommend them. We’ve used them 3 times before. Made the process easy. Great communication.

Sarahrosepeate · 4 November 2024

5/5

Google

I had the most amazing and professional experience dealing with this company and specifically Sam. She went totally above and beyond to make sure everything went through smoothly. The continuous communication was an absolute breath of fresh …

Anthony · 16 September 2024

5/5

Google

I was very impressed with Balgores........the service Mr Gill and his team provided me & my family in purchasing my property in gravesend which I have just completed on recently. …

Singh · 10 October 2020

1/5

Trustpilot

0/10.

Bought my first property through Balgores and was pretty terrible from start to finish. I had 4 viewings with them before picking my purchase property and the agents were late and uninformed on every viewing. On one viewing, the agent Ross did not even know how to get out of the property. I would not have picked my property if the seller was not present on the viewing, as the agents knew nothing and the seller had to answer all my questions. Sean insisted I pay for the private survey in order for them to take the property off the market, which it then took them over a week, and pressure from my solicitors to do so. Dealing with them throughout the coronavirus pandemic, they showed little to no care for this or personal circumstances due to this. Once completed, the agents also did not even get the keys correctly so on my completion day (which should have been celebratory) I could not even access the property. Avoid at all costs if possible.

Harleigh · 25 June 2020

5/5

Google

The service from Liam and Mackensie was fantastic. They kept us informed regularly, were very professional and were able to find us a great product. Many thanks.

Alice · 22 August 2021

5/5

Google

I would highly recommend Balgores Estate Agents. Very professional and were very pro-active in selling my property. They stay in touch on a very regular basis to keep you up to date with viewings and feedback. I found they progressed the sale through to completion with contact with agents, solicitors and myself. Although very professional all the staff members are extremely friendly and so easy to converse with, making the stress of selling and buying my home an easy process. I would also like to praise the lettings side of this company who are also amazing. Thank you Balgores I am now in my dream home. ❤

Dawn · 10 June 2020

5/5

Google

Highly recommended! All the team at Balgores are fantastic and very efficient. Thank you Connor for making the sale of our house as relaxed and stress free as possible. An easy 5stars all round.

Angela · 22 August 2019

5/5

Google

An excellent service from a very knowledgeable team led by Andrew. This was my second time using Balgores and we had a very prolonged leasehold sale. They were reassuringand always helpful and got me over the line. Would not hesitate to use again .

Lorraine · 29 May 2024

5/5

Trustpilot

Very helpful team

Very helpful team, Reece was very helpful and always there when we need help. I will recommend Balgores Dagenham anytime because of Reece.

Godwin · 10 March 2022

5/5

Trustpilot

Ross was very helpful from start to…

Ross was very helpful from start to finish. Always in contact and very active with the progression of the sale. All in all a faultless service. Would highly recommend.

Tobi · 21 January 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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