Trusted Agent profile · Gravesend
Verified
★★★★★
1,276 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1EY
Part of Balgores, see every office.
Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,276 reviews on two platforms, including 528 Google reviews rated 4.8.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
TrustpilotAlways A Pleasure
Have built a great relationship with Peter and his team over many years now, and still never fail to be impressed with his honesty, help and guidance - all of which never fail to make what can be a stressful process an enjoyable one. Top man & top service always.
5/5
GoogleI received exceptional service from Balgores team. Daniella and Alex were very helpful, they communicate every step of the rental process and were always happy to answer any questions or query that I have. I would recommend them a thousand times.
1/5
TrustpilotRude Branch Manager
On of the branch manager's come to our house to value the property and was quite frankly very rude and insulting. No real communication and conversation on reasons why selling etc. It was purely just walk in take measurements and that was it. The whole conversation didn't provide me with any confidence and generally told the manager to get out and don't come back.
5/5
GoogleIt has been an absolute pleasure working with Daniella from Balgores. Professional, Communication was great, always finds the right tenants for me. Takes the stress away from signing on new tenants. Thanks Daniella, for everything the past few years.
5/5
TrustpilotChris Wilkinson was fantastic
Chris Wilkinson was fantastic, from each step along the way he was supportive, always clear and made things easy to understand. He was easy to contact with any questions and reassurances and was calm and professional throughout various situations that arose. We would highly reccommend his services and especially for anyone who works for NHS, fire&rescue or other jobs with specific pay structures. Cant reccommend highly enough!
5/5
TrustpilotFlawless! 5 Star Service!
Brad and the team provided an impeccable service. Their communication was faultless, keeping us in constant contact throughout and were always on hand when needed. I was particularly impressed with their careful approach during the pandemic and the safety procedures they put in place. They made the whole process seamless taking away any worries or anxieties. I highly recommend you speak to Brad at Balgores should you be looking to sell your property!
5/5
GoogleBalgores Agents are the best agents in the area! Daniella is very professional and they go all out to find the the most appropriate tenants for my properties. Special thanks to Carlos also!! Much recommended and very friendly service.
5/5
GoogleBalgores Letting is an absolute gem. Daniella was very informative and professional with a human touch I had never rented before I had help with forms and they were always at the end of the phone cannot recommend enough
3/5
GoogleWe bought and sold through Balgores. The sale went well and was handled very well. Our first attempt at a purchase was awful... we spent weeks being strung along by sellers who were being dishonest. When the director got involved, he made me feel like I didn't know what I was talking about despite his colleagues agreeing that the sellers were being dishonest. I found this attitude to be very very disappointing and nothing was resolved as we chose to stop the attempted purchase as we were getting nowhere. I wish we would have pulled out sooner as it caused so much stress and everyone was so fed up with the situation. We decided to purchase through another agent and didn't look through Balgores for our second home because of this. Overall the sale and correspondence throughout with Connor, Josh, Andrew and Jason was fantastic and they always did their best to keep us in the loop. Sorry I can't say the same for the director.
5/5
TrustpilotI have recently completed a sale with…
I have recently completed a sale with Balgores. Staff were so good and good communication through out the processs . We are so thankful, especially to Sarah,Joseph and Trevor.even if Trevor is not working in there.Thry were so friendly and approachable.Thanks to Balgores once again
Hi Julie,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotBest
Has been using Balgores for ages since 2012 and always had great experience! Guys are super professional and full of expertise. Special thanks to Peter and Claire. They’ve been so helpful with my last remortgage in such difficult times in property market. Always fast replying and doing extra mile to provide best service. Well recommend!
5/5
TrustpilotVery lucky to work with Reece
Reece was a pleasure to work with from start to finish.Always available to respond to our queries.Kept us updated with any feedbacks requests from the other end,no matter the time during the day or evening.Made all the process less stressfull and gave confidence to continue no matter what.We really appreciated all his help and support and will highly recomand anytime.
5/5
GoogleBalgores Gravesend Estate Agents & Letting Agents have been very efficient in helping myself and my family. …
Good afternoon, Thank you so much for your kind words. … More
5/5
TrustpilotClaire and Peter were great in helping…
Claire and Peter were great in helping getting the minefield of mortgage processes in place. Both very responsive to any questions and email queries. They were quick to get on top of any issues and resolve them quick. Thank you both for your professional expertise and friendly manner
5/5
TrustpilotGreat service
Great service from Balgores as a whole, especially Peter Walker and Claire Dartnell for their support and advice on our mortgage, and Jess, Chris and Donna in the sales team for their support on our purchase. Very friendly, knowledgeable and accessible if we had queries. It made the process so much smoother than it could have been. Thank you!
5/5
TrustpilotFirst time buyers - great experience
Me and my partner are first time buyers and we had a great experience with Balgores mortgage broker Abi and her assistant Mackensie. Abi was very helpful and on hand for any questions we had. She walked us through the process and found us the best rate she could. Would recommend them highly.
5/5
TrustpilotFirst Home Purchase
We purchased our first home a few months ago. Balgores were very proactive in helping us finalise everything, even using different branches to help speed up the process. Every person we spoke too was wonderfully helpful. Most importantly for me was that they were kind and genuinely nice people to talk too, I didn't dread picking up the phone!A special shout out to Ricky who first showed us round, flawless throughout the process.
5/5
GoogleGreat service and responsive staff, special thanks to Andre Treserden & Daniella.
5/5
TrustpilotFirst Time House Purchase
Balgores were very helpful and efficient in helping us purchase our house. Nigel was very on the ball and Sarah was always in contact to make sure we were okay and getting the information we needed. Would definitely recommend to a friend.
Hi Thomas,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Nigel & Sara - please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotBalgores Upminister & Donna - Superstars!!!
Buying a property is one of the most stressful things in life and having Balgores Upminister and in particular Donna in our corner working through the various challenges has made the experience great. I was kept up to date through the whole process and can't wait to enjoy the purchase. Thank you very much!
5/5
GoogleHad an exceptional service from Balgores. You know when house searching, there is a lot of different houses under various agents, ...Balgores and their Andre are great.
Good Morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
TrustpilotMy experience with the Agency was…
My experience with the Agency was faultless . Jack was very good , professional and helpful . He was always ready to help and answer an queries . He supported us so much and the sale was smooth and quick .
Hi Tandiwe!Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I've just spoken to Jack from our Romford branch to pass along your message and he's over the moon to hear that you're so happy with the service he provided and he wishes you his best!Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
GoogleI had a positive experience when I rented the house. The staff was very helpful and answered any questions I had. I highly recommend it.
Good morning, We're pleased to hear about your positive experience renting with us. Thank you for sharing your feedback. … More
5/5
TrustpilotBen at Balgores
Ben has been very active since he has taken responsibility for our letting account. He has kept us well informed and has worked hard to find us the best prices for any repairs required to our property. Anne Fitzgerald
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