5/5
Couldn't be more complimentary of the service we received
Agent replied · 16 April 2026
Good afternoon, Thank you for your review. Warm regards Balgores Gravesend
Trusted Agent profile · Gravesend
Verified
★★★★★
1,276 reviews across 2 platforms
172-173 Parrock Street, Gravesend, DA12 1EY
Balgores's office in Gravesend, at 172-173 Parrock Street, is rated 4.7 out of 5 across 1,276 reviews on two platforms, including 528 Google reviews rated 4.8.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
Couldn't be more complimentary of the service we received
Good afternoon, Thank you for your review. Warm regards Balgores Gravesend
5/5
It was a pleasure liaising with Andrew and the team through our search for our new home. It was nice to have a primary contact, and in Andrew we encountered no problems, only lots of knowledge and thoughtful guidance, which was nicely …
5/5
I purchased a property as a buy to let in Chatham, through Jason at Balgores, who was a fantastic professional throughout. From the initial meet, Jason made us very comfortable with his knowledge of the area and gave us great confidence as …
5/5
Michael Gibbon has been exceptional
Michael Gibbon has been exceptional, from start to finish. He was recommended to us by a friend, and being first time buyers, the whole process is new to us. Michael answered all our questions, was available whenever we needed, was timely in all his communications and meetings and made the entire process pleasant and stress free. I would not hesitate to recommend him to anyone buying a house!
5/5
Excellent Service
Paul Young Highly recommend! We were referred to Paul by our mortgage adviser to discuss possible income and general life protection. Paul was very helpful and insightful, he went out of his way to provide us with more information than needed, prefilled in forms and gave some great points, which we have followed through with. Thank you Paul!
5/5
Excellent service
Michael and Mackensie were excellent. Michael is very knowledgeable and was able to talk us through all of our options in this difficult climate. He worked hard and on a short time frame to secure us the best possible mortgage. Mackensie was excellent keeping us updated with the progress of our mortgage application. We will definitely use them when we renew in a few years time.
5/5
We have received an excellent service…
We have received an excellent service from Balgores in the marketing and sale of our property. They handled all the viewings and worked around times convenient to us. We would like to thank Josh for dealing with the viewings and particular thanks to Sarah for all her hard work and tenacity in getting us to exchange of contracts on our sale and purchase at such a busy time in the property market. She has worked tirelessly to ensure that we were able to achieve completion before the SDLT deadline. I would highly recommend Balgores in future to anyone looking to sell their property.
5/5
Can’t recommend Balgores enough!
Joe has been excellent throughout our purchase, and kept on top of the whole process and went above and beyond. We sold through another agent, but our purchase was with Balgores, and there was no comparison in the service given between Balgores and the other… we can’t thank Joe enough for pushing our chain on and getting things across the line. If we ever sell again we would 100% use Balgores!
5/5
Challenging purchase but all worthwhile!
Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages.Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable.I highly recommend the services of the Balgores property team.
5/5
Balgores are definitely the 'go to' estate agents. From day one they have been professional, informative and regular with updates. Andrew and his team were able to secure myself and my partner a house very quickly, Andrew in particular made …
5/5
Very professional and helpful.
Good morning, Thank you for your feedback. We will be sure to pass your feedback on to the branch. … More
5/5
professionalism was consistent. They were always on time for appointments and provided reliable advice. Their reliability was crucial during the closing stages, ensuring a smooth final transaction …
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
Excellent Estate Agents
I can’t praise Balgores enough, especially Sarah Oakley and Allannah.My house didn’t even go on right move and sold for the asking price, I was happy I only had to show 3 couples round as my schedule is hectic and selling and buying is one of the most stressful things in life but Sarah made it so much less stressful than it should of been, she did all the chasing with solicitors, buyers and sellers..... I wouldn’t go to any other estate agent now..... just go to Balgores..... Best Estate Agent
5/5
Excellent service from Balgores!
Excellent service from Balgores when we wanted to purchase our first property. Thanks to Lucy Franklin our mortgage broker who helped us on our way to getting all the necessary paperwork we needed to get started. She was very friendly and professional and easy to work with and welcomed every inquiry we had and there was no silly question. We were then met by Balgores property consultant Josh Finch who was extremely helpful in helping us organise our viewings. He also endeavoured to allow a degree of flexibility to suit our busy schedules. Thanks to Sarah Oakley and Mackensie Walker who helped us through the final proceedings in co-ordinating everything we needed with our solicitor. They were very professional and worked in a timely manner to help speed things up for us due to the urgency of our situation. These are the right professionals you needed.We really can't thank you all enough and we look forward to working with you all again in the future. Lisa and Ike.
4/5
Henry at Loughton branch goes above and beyond!
Henry from the Loughton Branch has been exceptionally helpful in supporting both me and my husband whilst viewing a property that we might want to let in the Loughton area. He has been honest, trustworthy and ensured he has been available to us even out of office hours. He has listened to me ramble on about my personal concerns about the property and continues to try his best to put our minds at rest at each stage so far. We couldn't have asked for a better service. We have dealt with many estate agents in the past who have not gone above and beyond like Henry has - he has really stuck out as a good egg to us and even if we don't end up going for the property that he has shown us we know that he has done his best to make us feel at ease.
5/5
Balgores made our search for our new rental property easy, their staff are very friendly & professional. I will be recommending Balgores to my friends & we will definitely use them in the future.
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
Professional and friendly advice. They have been incredibly helpful, nothing too much trouble. Easy to communicate with, just first class.
Good morning, We’re so pleased to hear about your first class experience with our Gravesend branch. … More
1/5
arrogant, rude and not serious
Prior to the viewing they asked inappropriately detailed questions about finances as if you're trying to buy Buckingham Palace. On arrival the owner wasn't in and was never informed of the viewing. Balgores response: Ah well, bad luck. We don't even bother look at their property listings anymore, to us they're obvious scammers.
5/5
My heartfelt thanks and appreciation
I am a Hong konger buying the property in the UK for the first time. The buying property whole process in the UK are quite different from those in Hong Kong, that is not easy, fortunately with the help of the entire team of Balgores Property of Hornchurch, they helped me find my favorite house, and I am happy to tell you, now the transaction was finally completed.From making appointment viewings the house until to my offer to the seller for negotiation, Sam and Kellee were get it done quickly, Hannah take over the case afterward, she always follow up my every email promptly, react quickly to my every requirements, she work carefully and responsible, with high efficiency and achievements, including some negotiation about the furniture with the seller, one more important thing is Hannah kept helping me urge my solicitor, enable the transaction can still be completed quickly during the pandemic period.I am here express my gratitude to this team of Balgores Property of Hornchurch, they all are excellent, especially Hannah, she really a good helper.
5/5
Excellent communication, great service.
We have recently sold our home through Balgores. We have been highly impressed by the team and their support. In particular Joe and Michael who have always been very easy to contact, knowledgeable and helpful. We are particularly impressed by the very comprehensive information gathering that takes place as offers are made. This means you can feel confident that the finance and chain links are as secure as possible. Communication throughout the process has been excellent. We’d highly recommend. Thank you Balgores.
5/5
I wanted to say a massive thank you to Balgores Property Leasing Team
I wanted to say a massive thank you to Conor, Charisse and the rest of your team. You really do a great job dealing with us your landlords and of course the wonderful tenants. You always are professional, attentive, on top of any issues and always ready to give advice regarding tradesmen for repairs, general work needed to the property. Also, you work so well as a liaison between Landlord and tenants. I would like to make it known to your bosses how much I appreciate all that you do as a team.I would also like to give a massive praise to Dan Day one of your contractors you use and recommend. When my last tenant moved out there was some work that I wanted to have some work done on the property. You recommended Dan and I cannot praise him enough! He has been very professional, hardworking, executes work in a very timely manner, accommodating, always looking out for your best interest. He is a pleasure to work with and a massive asset to you. I couldn't recommend him highly enough.
5/5
Highly recommended
Jo and Billy were brilliant at steering me through the sale of my flat. Messages were answered quickly, queries were solved and when I was uncertain they were very re-assuring. All done with good humour. I couldn't have asked for an easier passage through what can be a very confusing and stressful process.
Hi Stephen,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Jo & Billy. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
Property purchase
I would like to thank Connor and the team for helping me throughout the process of my first property purchase. Very professional and was patient and consistent when getting back to me with all the information requested. Thanks to Balgores, my property purchase went smooth and I'm so grateful. I highly recommend them.
Hi Jessica,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. I'll be sure to pass your praises along to Connor at Gravesend! Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
Faith Restored!!
I had the pleasure of working with Kellee on the sale of my property and having gone through a terrible experience with my previous estate agent I was really jaded. Kellee is the epitome of professional. She gave me all the information I needed and reassured me. My buyer was found in a little over a week after listing and for the price I wanted so need for endless haggling. Totally recommend Kellee. Thanks so much for restoring my faith in Estate Agents!@
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