Trusted Agent profile · Grantham
★★★★★
212 reviews across 2 platforms
23 Watergate, Grantham, NG31 6NS
Pygott and Crone's office in Grantham, at 23 Watergate, is rated 3.9 out of 5 across 212 reviews on two platforms, including 109 Google reviews rated 4.7.
Every review we hold for the Grantham office, from every platform, shown as written. First names only.
5/5
GoogleWe have just moved and Pygott and Crone acted as our estate agents. It's so stressful whilst you are waiting to move. We were in a large chain that collapsed once and we has many problems along the way. Non of which were pygott and Crones … More
5/5
TrustpilotThanks to Simon Perkins at the Grantham…
Thanks to Simon Perkins at the Grantham branch for all his help and attention in progressing our very difficult property sale.
5/5
GoogleThe staff at Pygott and Crone have been first class, despite some very stressful circumstances surrounding our onward purchase they have continued to keep us well informed and advised on best course of action. I would like to thank Beth, Luke and rest of the team for their continued support and efforts in getting our house move over the line.PositiveResponsiveness, Quality
5/5
GoogleExcellent customer service every responsive kept me in the loop with everything Tom was brilliant whit helping me purchase our first family home
5/5
TrustpilotGreat Service, stress free from start to finish
Great Service. Stress free from start to finish. Charlene was a great help with all the paperwork and Tracy made sure our sale went through as smoothly as it possibly could. Would highly recommend.
5/5
TrustpilotExcellent service given by all throughout the whole process
I recently sold my property through their Grantham branch and was so impressed with every aspect of service offered. A particular thank you to Luke, Adam and Josh. Each one of them was extremely professional and made the selling process very easy. in future I wouldn't consider using any other estate agent
5/5
TrustpilotOutstanding Estate Agents
We bought a property through Pygott & Crone Holbeach. As purchasers, we had an outstanding experience. We collaborated with Jade through viewing and offer stages and Tracy took us through the purchase process to completion. Their levels of customer service and care were outstanding, checking in with us regularly and following up with others, gently pushing things forward to ensure a smooth and speedy process through to completion. We have experienced many estate agents over the years and Pygott & Crone stood out in front of all the others for their professional, proactive and personal approach.
5/5
TrustpilotFantastic experience working with Fiona…
Fantastic experience working with Fiona and team. Great, fast, easy house sale due to their expertise and professional approach. Would highly recommend them to anyone wanting a stress free property sale.
5/5
GoogleSuch an amazing team! Demi and Mark have been super helpful for me as a first time buyer. They’ve explained everything perfectly and have helped me every step of the way. They definitely go above and beyond for their clients. Could never thank them enough ❤️
5/5
GoogleLuke and his team at Grantham were great, the solicitor's I used through them managed to get the sale through within 7 weeks of accepting the offer without any issues. Beth was also great at keeping me in the loop throughout the whole process. Great service and 100% recommend to anybody selling in the area surrounding.
5/5
GoogleWe would recommend Pygott & Crone when buying a house!! Demi’s communication has been amazing, always keeping us updated and chasing solicitors when needed! Mark, our mortgage advisor has also been fantastic! Couldn’t have asked for better service from the whole team.
It's lovely to read another review mentioning Demi's communication, this is something that is key in providing a good service. Great to hear that you used Mark, the mortgage adviser based at our Grantham branch, we've passed your feedback on. Thank you for your review.
4/5
GoogleThe staff have been incredibly helpful. Initially made a quick sale. Received regular updates. Always happy to help.
1/5
TrustpilotPygott Crone in Boston charge £250+ vat as a…
Pygott Crone in Boston charge £250+ vat as a withdrawal fee. This is without an end date, even though after 9 months they have not sent an offer our way. We had been guided by their sales chap in regard to the price, reduced twice and told they can “guarantee” they will sell at the new lower price (still no offer). All other agents I’ve contacted either have no fee to withdraw, or 12 to 16 week. We signed the contract and failed to check their withdrawal period, not expecting it to have a no end date.
5/5
GooglePygott & Crone have been very professional and successful in marketing and selling our residential property. From the initial conversation with Luke, through viewings and sale, Demi has excelled in communicating developments with us. We are … More
2/5
TrustpilotDidnt listen not very helpfull and rude…
Didnt listen not very helpfull and rude in the end canceled sale and was very rude unprofessional
5/5
TrustpilotFirst class.
First class selling experience. A realistic valuation, experienced and helpful sales staff at Grantham (Thank-you Demi!) and really top class sales progression from Jonathon. Thank-you .
5/5
GoogleI've just purchased a house through Pygott and Crone in Grantham and the service provided was second to none. I dealt with Luke and Adam and both were very friendly and helpful as was Martin the mortgage advisor. Beth was brilliant in her work to progress the purchase to completion, always communicating well.
5/5
GoogleWe received a fantastic service from the Grantham branch of Pygot & Crone for our difficult sale and purchase. They did everything possible to keep everything in the chain moving and I would definiteky recommend them.
5/5
TrustpilotSold our property very quickly.
Representitives kept us up to date, sold our property very quickly and were always very good at keeping us in the loop. Very happy with the team in Boston.
5/5
GoogleI recently sold my property through Pygott & Crone. It was quite a tricky sale as I had rented my property to Tenants so nothing was straightforward with the timing of the sale. I have to give special mention to Luke Donaghy in particular at the Grantham office who persevered to ensure the sale completed. Well donePositiveProfessionalism
1/5
TrustpilotDo not engage with this company
Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at £100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for £300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!
1/5
TrustpilotAvoid!
The communication from this agency is absolutely shocking. Expect to wait at least 24, 48 hours for a reply to even the simplest of queries, which makes the whole process unnecessarily stressful.
5/5
GoogleThank you to Pygott & Crone, with special recognition for the wonderful Demi. From start to finish Demi kept me informed and was so helpful and understanding.
5/5
GoogleDemi, she did an excellent job chasing everybody up for the sale of the property cannot fault for what she was doing. Excellent service.
Thank you for your review, your feedback has been passed on to Demi and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pygott and Crone's Grantham office has 212 reviews across two platforms: 109 on Google, 103 on Trustpilot (across the whole business).
Pygott and Crone Grantham is rated 3.9 out of 5 across all 212 reviews, and 4.7 out of 5 on Google from 109 reviews.
Pygott and Crone Grantham, 23 Watergate, Grantham, NG31 6NS.
