Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotPoor estate agent
We have experienced extremely long delays and very poor communication throughout this process. We have been waiting since 6 October to complete on our house, with little to no meaningful progress. We were told that the case had been escalated to a senior case worker, but nothing changed and no improvements were made. Updates were minimal and often required chasing, which added unnecessary stress to an already difficult situation. Based on our experience, I would not recommend this company to anyone.
Calton · 8 January 2026
★★★★★ 5/5
TrustpilotAbsolutely fantastic
Lauren has been absolutely fantastic. Right from the very start, she has been reassuring and pointed us in the right direction. There were moments during the sale that I have felt very nervous and needed reassurance and Lauren has been absolutely lovely every step of the way. Lauren was able to help us get everything in place early on, so we didn't miss out on the house that we really wanted. So I am very grateful to her for that. Thank you for everything! Highly recommended!
Jo · 19 December 2025
★★★★★ 5/5
GoogleOur experiences with Pygotts team in Grantham have been nothing but positive. The sale of our property went very smoothly but further on in our chain things were not and Demi ensured that things kept moving on our purchase which took a lot of liasoning with our sellers estate agent. We dealt mainly with Demi, who was an absolute star, but also dealt with Thomas on occasion who also deserves praise for his calm and reassuring manner. The way the team work together meant that there was always someone to talk to who knew what was going on in the process. Well done for getting us over the line. I think you definitely earned your fee on this one!
Victoria · 15 November 2024
Agent replied · 22 November 2024
The team are really pleased to read your review, it's always pleasing to hear that you did a good job, and your feedback really underlines the service that they provide. Thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleI have had such a positive experience with Pygott & Crone, as a buyer. They, specifically Demi, genuinely went above and beyond in every step of the process and nothing ever felt too much of an ask. In some ways it felt like Pygott & Crone were coordinating everything in the chain for me; chasing solictors and giving me daily updates. Despite not being the estate agent selling my house (which I wish they had been)!
This was my first experience selling & buying and I think without Demi, I would have felt very lost. Pygott & Crone had that personal touch, which from my experience and word of mouth is hard to come by, as most estate agents make you feel like it’s just another transaction.
I also used their mortgage advisor Mark, who again made me feel like no problem was too big and I felt like I could call him about anything. He was also really good at talking things through without using technical jargon.
Thank you to Demi and Mark.
Milly · 22 October 2024
Agent replied · 10 November 2024
Thank you for taking the time to write such a lovely review. The team at Grantham really do try to go above and beyond and reviews like yours galvanise and motivate them to keep providing that high level of service. Thanks again.
★★★★★ 4/5
GoogleInitial experience with Sales was extremely good from the detailed tour of the house through to us presenting an offer for the property. Everything during the process was fine apart from we felt slightly pressurized receiving calls to try and hasten our Solicitor if possible for the completion of purchase only to find that there was actually an issue on the Vendors side which was delaying process and of which we were not aware. Apart from this, the service and staff were excellent.
David · 24 September 2024
Agent replied · 24 October 2024
Thank you for your review, this constructive feedback is valuable to us and has been passed on to the relevant departments. Great to hear that our service was excellent on the whole. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWe would highly recommend Pygott and Crone Grantham, we had outstanding communication with Demi who has helped us with our buying process and who has been the driving force through getting our property as swiftly and efficiently as possible. If we were to sell again we would sell through Pygott and Crone. Demi has been so helpful, lovely and approachable super easy to ask questions and more than happy to help. Thank you so much for everything, we really appreciate all your hard work!
Evie · 31 July 2024
Agent replied · 24 October 2024
We're delighted to hear that Demi was instrumental in providing such a good level of service to you. You're more than welcome, thank you for your review!
★★★★★ 5/5
GoogleI’m currently in the process of completing a house purchase with the Grantham branch. The small team have been welcoming and helpful, from the initial viewing with Luke through to Matt and Mark at Stonebow keeping me updated with the legal and financial side. Simon and particularly Demi have been outstanding with regular phone calls to advise about progress with the sale and make the whole procedure feel personal. Not having purchased a house since the 1990’s, it all seemed daunting at first but the team have been very professional and explained the many aspects that I needed to know. The regular updates have been very reassuring and made the whole process much more straightforward than I was expecting. Many thanks to the team; great job!
Martin · 2 September 2025
★★★★★ 5/5
GoogleExcellent experience overall. They were prompt in coming, viewing and valuing the property. Photograpghs were brilliant. Sale took a while to happen, but happened in the end. The sales team, Tom and Demi, were brilliant and held our hands through the process. Legal team was excellent, especially Latoya. She made the process smooth. Mortgage advisor Ahmed was absokutely brilliant in giving us a good mortgage deal. Thank you guys for all the help. Much appreciated 😃.
Sudesh · 28 July 2024
Agent replied · 24 October 2024
You're welcome, great to hear that you experienced many aspects of our service - sales, mortgage advice, conveyancing, and it's pleasing to note that AJ found you a very competitive mortgage deal. Thank you for your review.
★★★★★ 5/5
GoogleDemi Miller was excellent from liasing with us as first time buyers, working with us with the paper work and the rest of the team at Pygott and Crone were excellent including our broker Mark Cox, we had ups and downs prior to exchange and completion but we were informed throughout the process up until the time we received our keys. From Mr P and Mrs F Mitton.
Evans · 15 November 2024
Agent replied · 22 November 2024
Thank you for your review, we are pleased that we were able to help you find your first home.
★★★★★ 5/5
TrustpilotFantastic Support Through My House Sale
I recently sold my house through Pygott & Crone Boston (Lincs) branch, and was very pleased with the sale process. I felt very much assured by Davis from the start. The team was professional and approachable throughout the process. They always responded to my enquiries and offered genuine support, making a potentially stressful experience feel much smoother. Their friendly and knowledgeable approach gave me confidence every step of the way. I highly recommend them to anyone looking to sell with confidence and trust. Big thanks to the whole team, especially Joe and Sam, for all their help.
Amilio · 1 July 2025
★★★★★ 5/5
GoogleMark has been absolutely fantastic with finding and securing us a mortgage, he was always honest and upfront from the start and nothing was too much trouble, he made the process of getting a mortgage as stress free as possible, I would highly recommend using him for your mortgage application process and we will use him again when the time comes without a doubt
Kerry · 6 November 2024
Agent replied · 10 November 2024
We're delighted to hear that and your kind words have been passed on to Mark. It's especially pleasing to hear that you will use him again, thank you for your review
★★★★★ 5/5
GoogleOutstanding service from start to finish! Jamie, Emily, Lucinda and the team were prompt and efficient in getting my house on the market, sold and completed in under 9 weeks. Whilst Mark was on the ball with finances, listening to our dream home plans, and finding us the best deals! Nothing was too much trouble, and the whole team took their time in explaining, advising and keeping me grounded. It’s been a pleasure working with the team, and would recommend them any day! Thank you Pygotts Sleaford!
Freddie's · 20 May 2025
★★★★★ 5/5
TrustpilotAn incredibly pleasant experience at…
An incredibly pleasant experience at Pygott and Crone, Grimsby. Aiden blew us away with his fantastic knowledge when he valued our house, Fiona was excellent in arranging our viewings and getting us a buyer (before we even went live on the market!) and Jonathan did a brilliant job of managing all of the admin from the point of sale. Thanks, team!
C · 10 November 2025
★★★★★ 5/5
TrustpilotProfessional, quick, friendly above 5*
If we could give more than 5* we would! Fabulous service, especially from Jonathan who went above and beyond to enable our sale to go through as smoothly as possible. We had one or two hiccups with our buyers, however Jonathan kept us updated constantly and everything progressed quickly and professionally. Fiona and Lauren were incredible too and always onhand with any queries. We would 100% recommend Pygott and Crone to any of our family and friends looking at selling their property.
Mrs · 24 March 2025
★★★★★ 5/5
GoogleThe service we had from the Pygott team what more then 100% , Simon was very helpful , Mum and Dad are very happy and cant wait to move into there new home, if anyone is looking for a Property well try Pygott you will get the best service anyone can wish for. Thank you .
Sabine · 17 November 2024
Agent replied · 9 December 2024
Great to hear that our dedicated sales progressor Simon was very helpful and that we were able to provide a great service for your family. Thank you very much for your review.
★★★★★ 5/5
TrustpilotGreat service!
We would like to express our sincere gratitude to Pygott & Crone Team, especially Jack, Simon, Dale and Warren for their outstanding professionalism and dedication. Throughout the entire process of selling our house, everything was handled with great clarity and efficiency. Their deep understanding and knowledge made the experience smooth and stressfree. It was truly a pleasure to work with people so knowledgeable and attentive. We highly appreciate their efforts and would happily recommend them. Thank you!
Ewa · 18 March 2025
★★★★★ 5/5
GoogleExcellent service from Pygott and Crone from start to finish, we couldn’t have asked for better support in the 8 months of them selling two houses for our family. All the team were great but a massive thank you to Demi for her hard work, problem solving and brilliant communication skills. We felt very supported by her through a difficult journey and felt she really cared about getting us moved which made all the difference between a good and excellent service. Thank you!
Fiona · 21 December 2024
★★★★★ 5/5
GoogleI can't thank Tom enough, he provided excellent service, I would highly recommend this company the staff are very professional and work to a very high standard and also recommend an excellent online solicitors prices for both were very reasonable no hidden costs one again I must thank them for everything they have done for me
Sharon · 20 August 2024
Agent replied · 24 October 2024
You are more than welcome, Tom has been with us for many years and it's pleased to hear he's once again provided excellent service. Thank you for your very kind review.
★★★★★ 5/5
GoogleWe sold our house through Pygott & Crone in September. With the move done now I wanted to write a review to express how happy we were with the service. The Grantham team are polite and extremely efficient. Luke clearly knows his business and valued our house well to sell at a very agreeable price.
During the sale of the house the team were professional and really kept us in the loop on progress. As we neared exchange and completion it became pretty stressful but Simon was a huge help in ensuring the chain moved along and all parties were communicating to get the deal done.
I would definitely recommend Pygott & Crone to anyone thinking of selling their house.
Matt · 19 December 2024
★★★★★ 5/5
TrustpilotCan’t thank Joe, Davis and the rest of the team enough!
Can’t thank Joe, Davis and the rest of the team enough! Joe was so helpful throughout the sale of our home and the team got us a quick sale whilst also achieving us £10k over the asking price. Over the moon. Thanks again for all your help
S · 9 December 2025
★★★★★ 4/5
GoogleWe predominantly dealt with Thomas in Grantham and last day Jonathan in Grimsby. Thomas was always friendly and helpful. This was an extremely complex transaction and it wasn’t made easy at times with the Solicitors recommended for our vendors by the agents and added unnecessary uncertainty at times.
Alison · 5 November 2025
★★★★★ 5/5
GoogleI just purchased my first property through Pygott and crone. I just wanted to say thank you to the whole team. Particularly Luke, who showed me round and was able to explain everything to me and help me through the entire process. Thanks again to everyone at Pygott and crone!
Jack · 13 October 2025
★★★★★ 5/5
TrustpilotHands down the best estate agent I have dealt with
Hands down the best estate agents i have dealt with. Amazing customer service from start to finish and never to busy to take your call or keep you updated. Would highly recommend Jonathan who really went all out on getting everything sorted.
Charlotte · 2 December 2025
★★★★★ 5/5
GoogleDemi has been fantastic in handling the sale of our property in Grantham. Although the sale process became drawn out Demi was always "on it". She always called back when promised and provided updates on a regular basis. I would use these again! Thank you
Cindy · 29 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
