Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNatalie was great throughout the process, from meeting me to explain the process of rental (first time renting) to communicating with me promptly and transparently. Would recommend Belvoir to friends and family!
Kate · 1 January 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Kate, Natalie is thrilled to receive such great comments, thank you!
★★★★★ 5/5
GoogleBest letting agency I had to deal with in my 10 years of renting. Everything was smooth and quick when agreeing on rent and even better when I decided to move out. Could not praise enough and I will not go anywhere else if I need to rent again. Well done and other letting companies should learn from you. Thanks Greta
Greta · 2 January 2020
Agent replied · 31 December 2024
Thank you Greta for taking the time to review our service, your kind comments are greatly appreciated.
★★★★★ 5/5
Direct reviewsI was given the news that I had to find a new rental as my landlord was selling.
Natalie couldn???t have been more helpful, or supportive, as I was finding it all very stressful.
She found me exactly what I was looking for & I???m now very happy in my new home.
Natalie checked how I was doing throughout the whole process, & went above & beyond to make sure I was ok.
It made, what was looking to be a very stressful move, actually very easy.
I would highly recommend Belvoir Lettings, & especially Natalie.
Thank you Natalie.
Vicki · 28 June 2022
★★★★★ 5/5
GoogleGetting a flat in Grantham was made easy through the Belvoir Grantham. I recommend them.
Paschal · 2 October 2024
Agent replied · 31 December 2024
Thank you so much Paschal for leaving us such a glowing review! We are delighted that you have been satisfied with the service provided and hope you are settling well in your new home :-)
★★★★★ 5/5
Direct reviewsBelvoir has made a really stressful experience so easy for us! Not only was Nat amazing at advocating for us, giving us helpful advice but she really went to bat for us when we fell in love with our home. Hannah had been brilliant at keeping me up to date with progress, gave me information about system issues that were going on and turned it around so quickly for us! Finally Jane was so friendly and made our key collection today really special! Guys, you are an amazing team and we cannot thank you enough for helping us at such a stressful time!
Kellie · 9 June 2022
★★★★★ 5/5
AllAgentsThank you so
Belvoir has made a really stressful experience so easy for us! Not only was Nat amazing at advocating for us, giving us helpful advice but she really went to bat for us when we fell in love with our home. Hannah had been brilliant at keeping me up to date with progress, gave me information about system issues that were going on and turned it around so quickly for us! Finally Jane was so friendly and made our key collection today really special! Guys, you are an amazing team and we cannot thank you enough for helping us at such a stressful time!
Kellie · 9 June 2022
★★★★★ 5/5
Direct reviewsHave just gone through the lettings process, as a tenant, with Belvoir and was initially concerned with renting through a huge agency, as I know most large agencies treat you as a number and (usually) do not show any 'cuddly hand-holding' whatsoever!!! We weren???t a normal run-of-the-mill family, as we had some complex needs to fulfil (two dogs and a caravan moved with us!) and we had a list of requirements to fulfil. BUT, absolutely fabulous service. From the initial contact with Natalie when we asked her is we could view a property, through to the completing of the paperwork with Hannah (and my many many endless questions) - to the final sign up with Jane, the whole process was well paced, communicative and exceeded our expectations. Never again will I judge all agencies in the same way. Belvoir Grantham, you truly are very professional and most helpful, Thank you. 5***** throughout.
Vivienne · 16 May 2022
★★★★★ 5/5
AllAgentsEXCEPTION PERSONAL
Have just gone through the lettings process, as a tenant, with Belvoir and was initially concerned with renting through a huge agency, as I know most large agencies treat you as a number and (usually) do not show any 'cuddly hand-holding' whatsoever!!! We weren't a normal run-of-the-mill family, as we had some complex needs to fulfil (two dogs and a caravan moved with us!) and we had a list of requirements to fulfil. BUT, absolutely fabulous service. From the initial contact with Natalie when we asked her is we could view a property, through to the completing of the paperwork with Hannah (and my many many endless questions) - to the final sign up with Jane, the whole process was well paced, communicative and exceeded our expectations. Never again will I judge all agencies in the same way. Belvoir Grantham, you truly are very professional and most helpful, Thank you. 5***** throughout.
Vivienne · 16 May 2022
★★★★★ 5/5
GoogleWe had a great experience as tenants throughout the letting process. Everyone has been really friendly and professional. Special thanks to Hannah and Jane for managing our sign up.
Georgia · 1 January 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Georgia, we are pleased you have been satisfied with the service provided and wish you all the best in your new home.
★★★★★ 5/5
GoogleExcellent Service. Hannah was very helpful friendly.
Highly recommend.
❤️
Krishan · 1 December 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Krishan, Hannah is thrilled to receive such great comments, thank you!
★★★★★ 5/5
GoogleAbsolutely fantastic team. The whole process of moving was effortless thanks to Belvoir Grantham. Both myself and my partner give 5 Stars on all levels. Thank you so much for being communicative, supportive and helpful. Definitely recommend to others.
Karen · 1 January 2023
Agent replied · 31 December 2024
Thank you so much for taking the time to rate our service and for your wonderful comments, these genuinely mean so much to the team! We hope you are settling well in your new home :-)
★★★★★ 5/5
GoogleFrom enquiry & viewing with Harriet, to the application stages with Jane and Hannah, the team have been absolutely amazing! Our sign up appointment was informative, easy and very enjoyable with Helen and Brooke. 10/10 from start to finish. Thank you so much!
Reece · 27 April 2025
Agent replied · 29 April 2025
Dear Reece,
We're overjoyed to receive your glowing review! It's fantastic to hear that Harriet, Jane, Hannah, Helen, and Brooke provided an exceptional experience. Your satisfaction from start to finish is precisely what we strive for. Thank you for choosing us, and remember, we're always here to help with any future property needs. Warmest regards, Belvoir Grantham
★★★★★ 5/5
AllAgentsEasy, helpful and friendly
Rob was amazing when buying my first home. He was very knowledgable about the property and kept me up to date with information regularly. He was always available to answer any questions as well as coming out in his own time so I could have extra viewings. Thank you so much! I definitely recommend Belvoir.
Amy · 10 April 2019
Agent replied · 25 February 2025
Thank you for your kind words Amy and the very best for you guys in you new home.
★★★★★ 5/5
GoogleCarly and her team, are without a doubt the most studious agency in Grantham. Proficient, steadfast and exacting! Whenever there is potential to make things better for clients or customers, they will! Well done Belvoir Grantham.
Milton · 1 January 2023
Agent replied · 31 December 2024
Thank you so much Milton for leaving us such a glowing review! We really appreciate you taking the time out to share your experience!
★★★★★ 5/5
Direct reviewsThe staff at Belvoir is simply amazing. Hanna made my process hassle free, her professionalism is amazing. Jane was professional, welcoming and well organized she made my key collection day went smoothly. How can I not mention my welcome box ???? 10/10 definitely recommend
Ayanna · 23 July 2024
★★★★★ 5/5
GoogleThe service was good and efficient. Thank you to all staff from the receptionist who answered my calls and to Hannah, Megan and Harriet. Thank you so much all. Keep up the good work.
Lethubuhle · 12 July 2025
Agent replied · 17 July 2025
Dear Lethubuhle Moyo, thank you for your fantastic review and for highlighting the efforts of our team, Hannah, Megan, and Harriet. Your appreciation means the world to us, and we're thrilled to have met your expectations. We're committed to upholding this level of service and look forward to assisting you again in the future. Warm regards Belvoir Grantham
★★★★★ 5/5
GoogleI truly appreciated the opportunity to rent through Belvoir. The process was efficient, and communication was consistently clear and prompt. Thank you for making the experience so straightforward and pleasant!
Thairine · 15 August 2025
Agent replied · 17 August 2025
Dear Thairine, We're thrilled to hear about your positive experience! Thank you for your wonderful feedback. Our team at Belvoir is committed to providing efficient service and clear communication. We're delighted we could make your rental process smooth and pleasant. We look forward to assisting you again in the future! Warm regards, The Belvoir Team
★★★★★ 5/5
Direct reviewsI strongly recommend Belvoir Grantham as a letting agency as Carly and her team do a very professional job especially under these challenging circumstances of lockdown and Covid19. Belvoir Grantham explain and answer all your queries, give advice and lead you through the journey of finding a suitable tenant for your property. An update is sent daily on how viewings progressed and the team are only too willing to help at every stage. I rate five stars and will definitely contact Belvoir in the future.
Lynn · 23 January 2021
★★★★★ 5/5
GoogleA very professional and friendly service, with an integrated approach to managing properties based from one location. My transition to Belvoir was very smooth and trouble-free, with excellent advice from initial consultation to the current day. I would recommend this business to landlords and tenants alike.
James · 4 February 2025
Agent replied · 12 February 2025
Dear James, Thank you so much for your five-star review! We're thrilled to hear about your smooth transition to Belvoir and that you've been satisfied with the continuous professional advice we provide. Our team is delighted to have been able to assist you. We appreciate your recommendation to both landlords and tenants and look forward to maintaining this excellent standard of service for you.
Best wishes Carly & the team at Belvoir Grantham
★★★★★ 1/5
GoogleWorst estate agent. Do not use. They do nothing but lie.. moved into the house and it was complete mess, when I moved out they tried to charge for cleaning.
Plex · 7 August 2025
Agent replied · 8 August 2025
Hello, and thank you for bringing this to our attention.
We are very concerned to read your feedback, as the situation is not in line with our standards.
We have thoroughly reviewed our records for all recent tenancies and cannot find any client or property that matches the details you have mentioned. It's possible this review was intended for a different Belvoir office?
To help us understand and address this issue, would you please contact us directly at carly.french@belvoir.co.uk or by phone with your name and property address? We would be grateful for the opportunity to investigate this fully.
We take all feedback seriously and are committed to ensuring our clients have a positive experience.
Sincerely,
Carly French, Director Belvoir Grantham
★★★★★ 5/5
GoogleBelvoir have been very attentive throughout the whole process of finding and renting our flat. We were turned down for a different property and they got us a new one asap. Xo
Esther · 6 July 2025
Agent replied · 17 July 2025
Dear Esther, Thank you so much for your kind review! We're delighted to have been able to assist you promptly in finding a new home that meets your needs. Your satisfaction is our top priority, and we're here to help whenever you need us. Welcome to your new flat! Warm regards, The Belvoir Team
★★★★★ 5/5
AllAgentsVery professional
Rob was very helpful and committed throughout the process and gave great advice at times when we encountered difficulties and setbacks and without him and his expert advise we would have truly struggled to sell the property.
He always kept us up to date with all developments.
Would highly recommend.
Peter · 3 October 2019
Agent replied · 25 February 2025
Dear Mr & Mrs Cadwallader, Thank you for the kind words. I feel it was a team effort between you guys and myself. All the very best for the future Rob
★★★★★ 5/5
GoogleVery helpful and explained everything very clearly, even got a moving in present for the new house. We're happy with the service.
Buttspud · 4 October 2025
Agent replied · 9 October 2025
We're overjoyed to hear about your positive experience with us! Thank you for your kind words. It was our pleasure to assist you and provide clarity throughout your moving journey. We hope your new home is filled with happiness, and your moving-in gift adds to the joy. We're always here should you need any further assistance. Warm regards Belvoir Grantham
★★★★★ 5/5
GoogleGood job from the Belvoir team. Swift responses and very helpful. Will recommend them anyday. Swift
Desmond · 28 November 2025
Agent replied · 29 November 2025
Dear Desmond, Thank you for your fantastic review! We are thrilled to hear that you found our team at Belvoir to be swift and helpful. Your kind words and recommendation mean a lot to us. We strive to provide excellent service, and it's wonderful to know we met your expectations. Should you need any further assistance, please don’t hesitate to reach out. Best wishes Belvoir Grantham
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