Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI choose Belvoir for the awards they were awarded hoping that they lived up to their reputation and write ups. I can honestly say that it has been a good experience from the initial set up of ; Carly viewing my property and explaining the process to dealing with the team that look after the property to getting it a tenant. If I have any questions or problems I have called or email and the next day it has been solved or put into action to be solved. When calling the office Hannah is always happy to answer any questions or look into my query. Ii can honestly say that Belvoir exceed expectations so far.
Beverley · 25 December 2025
Agent replied · 30 December 2025
Dear Beverley
Thank you so much for taking the time to share such a detailed 5-star review! We are delighted to hear that we have lived up to our award-winning reputation and have exceeded your expectations so far.
It’s great to know that we provided a smooth introduction to our services and we were able to assist you so effectively over the phone. We pride ourselves on our responsiveness, so it’s wonderful to hear that your queries are being resolved so quickly by the whole team.
We truly appreciate your trust in us to manage your property and look forward to continuing our successful partnership.
Best regards, Belvoir Grantham
★★★★★ 5/5
GoogleHaving had two properties with Belvoir for just under 20 years I decided to sell one last year. Belvoir didn't do sales so I went with two local agents. One was a large chain which made such a mess of it I had to place it with a local one who found a buyer. For all sorts of reasons it fell through. It had been empty for 12 months and cost me thousands.
Riding to the rescue was Carly and the team at Belvoir - Megan, Jane, Leanne Harriet and Helen. Tenant sourced and moved in within three weeks of re- appointment. And that included arranging a number of repairs to bring the property back into use including a new boiler.
Megan as ever was her usual highly efficient self, and it was such a relief to be dealing with real professionals again on the property.
I can't recommend or thank them enough.
Gary · 21 September 2025
Agent replied · 9 October 2025
Dear Gary, Thank you so much for your glowing review and continued trust in Belvoir! We're thrilled to have been able to assist you in such a timely manner. The entire team are delighted to hear your kind words. It's our goal to provide professional and efficient service to all our clients. We look forward to continuing to act on your behalf. Best wishes Belvoir Grantham
★★★★★ 5/5
GoogleI used this lettings agent before and never should have left. After a very bad experience with haart I'm very glad to be back with belvoir.
Jane at the Grantham branch was extremely helpful and friendly, nothing seemed to phase her regarding my old agents being non responsive by email or phone.
She got me in a much more manageable home in a nicer area with the least amount of hassle possible, non of which was down to belvoir in any way.
Would recommend to anyone looking to rent in grantham. In my opinion these guys are the only choice.
Se · 10 September 2025
Agent replied · 13 September 2025
Thank you so much for your kind words! We're incredibly happy to have you back with us, and we're thrilled to hear that Jane was able to make your experience so seamless. We pride ourselves on providing a hassle-free service and it's wonderful to know we've met your expectations. We look forward to continuing to work with you and are always here to help with anything you need! Best wishes, Belvoir Grantham
★★★★★ 5/5
GoogleMe and my partner had such a positive experience with Belvoir Grantham, I highly recommend to all. Both Harriet and Hannah made the property application process super simple, and move-in day could not have been smoother... thorough inventory and extensive welcome pack with a warm and welcoming in-person guide through everything about the property. Having rented through many different agencies over the last 20 years, Belvoir comes out on top for me, you get the feeling it's incredibly well run, super organised, and you're going to have agents that have your back throughout the tenancy. We're very happy currently residing in the perfect property for us. Thank you Belvoir!
Luke · 25 July 2025
Agent replied · 31 July 2025
Dear Luke, Thank you so much for your glowing review! We're thrilled to hear about your positive experience with Harriet, Hannah, and the rest of the team at Belvoir Grantham. It's wonderful to know that we stand out in your years of renting and we're committed to supporting you throughout your tenancy. Enjoy making memories in your perfect new home! Best wishes Belvoir Grantham
★★★★★ 5/5
GoogleFantastic Experience with Belvoir Grantham, Special Thanks to Jane!
We recently rented a property through Belvoir Grantham, and the entire experience has been nothing short of excellent. From the very first enquiry to moving in, the process was smooth, clear, and well-handled, a big thank you to Jane, who has been incredibly helpful, approachable, and professional throughout!
One lovely and unexpected gesture that truly made our day was finding a box of chocolates left for us at the property when we moved in, such a thoughtful and warm welcome! It’s small things like this that show the care and attention Belvoir puts into the customer experience.
Even after moving in, Jane and the team have remained supportive and responsive to any questions. We’re still settling in, but we already feel at home, thanks to their help.
I’ll definitely update this review again in the future, even if it’s after X year(s) when we eventually vacate the property, to share our full experience. But for now, I can confidently say Belvoir Grantham has set the standard for great letting service.
Highly recommended!
Vis · 12 July 2025
Agent replied · 17 July 2025
Dear Vis T,
Thank you for your glowing review and the special mention of Jane, your commendation is much appreciated! We're thrilled to know that your experience with Belvoir Grantham was exceptional, from the thoughtful welcome to ongoing support. We aim to set the standard in service and look forward to assisting you throughout your tenancy. Enjoy your new home!
Warm regards, Belvoir Grantham
★★★★★ 5/5
GoogleWe would really like to thank the team at Belvoir Grantham led by Jane & Harriet for their extremely efficient, friendly support in getting us into our rented property with very tight time constraints. It is very refreshing to have a group of people that understand the stress of a move and to diligently pull out all the stops. We would highly recommend Belvoir for all your property needs.
Paul · 30 August 2025
Agent replied · 9 October 2025
Dear Paul, Thank you for your glowing review! We're thrilled to have been able to assist you promptly and ease the stress of your move. Jane, Harriet, and the rest of the Belvoir Grantham team are grateful for your kind words and recommendation. We are always here to support your property needs with dedication and a friendly touch. Best wishes, Belvoir Grantham
★★★★★ 5/5
GoogleJust wow, recently had the pleasure of renting a property with Belvoir Grantham, from the viewing with Harriet right to key collection was super easy, very professional I love the fact that as tenants you get a binder with everything you need right there in one place. The little box of treats and vouchers is such a nice touch and greatly appreciated.
All the girls in the office are very helpful and welcoming.
They put you in touch with One Utility as part of your tenancy, so on top of a nice new home I'm saving over £150 a month!
Thank you just wish I'd come to you guys sooner!
Lauren · 31 March 2025
Agent replied · 16 April 2025
Dear Lauren,
We're over the moon to receive your glowing review! It's our pleasure to ensure a seamless experience, from viewing to move-in. Delighted to hear our welcome pack and utility savings added extra sparkle to your new home adventure. A heartfelt thanks from Harriet and the team at Belvoir Grantham, we're here whenever you need us!
Warm regards,
The Belvoir Grantham Team
★★★★★ 1/5
GoogleVery disappointing experience. The staff were extremely rude and lacked basic professionalism. There was no effort to understand my situation or show any empathy. Instead of communicating respectfully, they raised their voices and spoke in an aggressive tone when I simply asked a question. This kind of behaviour is unacceptable, especially in a customer-facing role.
I would not recommend this agency to anyone looking for respectful and considerate service.
Danya · 22 July 2025
Agent replied · 22 July 2025
We are very sorry to read this review and the upsetting experience described. However, we have thoroughly checked our records and cannot find any trace of your name or details in our system, nor any recent interactions that match this description.
We pride ourselves on professional and empathetic service, and the behaviour described is completely against our company values and training. We take all feedback seriously, but we are genuinely concerned that this review may have been mistakenly left for our office.
Could you please contact us directly at your earliest convenience, providing the date of your interaction and any further details that might help us identify you and investigate this matter fully? This would allow us to understand what happened and address your concerns directly.
We are committed to ensuring all our clients receive respectful and considerate service, and we are keen to understand if there has been a misunderstanding or misdirection in this feedback.
We await your further response. Many thanks Carly French, Director Belvoir Grantham 01476 542100 / carly.french@belvoir.co.uk
★★★★★ 5/5
GoogleAfter many years of being a private landlord, I handed over to Belvoir Grantham and the girls have been fantastic, it’s all a lot more complicated than it used to be, and I feel totally at ease now that everything is being professionally handled. All very friendly and never too busy to answer any questions I have.
June · 26 July 2025
Agent replied · 27 July 2025
Dear June, Thank you immensely for your gracious 5-star review. We're thrilled to hear that our team at Belvoir Grantham has provided exceptional service to ease the complexities of property management. Rest assured, we are always here to answer your questions and support you. Your peace of mind is our top priority, and we look forward to continuing our professional relationship. Warm wishes Belvoir Grantham
★★★★★ 5/5
GoogleI recently had an outstanding experience with Belvoir and I can't recommend them highly enough. From start to finish, they were incredibly helpful and attentive to my needs. Communication was seamless; they were always easy to reach and quick to respond to any questions I had. Their professionalism and expertise made the entire process stress-free. If you're looking for an estate agent (especially Jane) you can trust, look no further, 100% recommend!
Natalie · 1 November 2024
Agent replied · 31 December 2024
Thanks for the lovely review Natalie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! All the best in your new home :)
★★★★★ 5/5
GoogleHarriet and Hannah were absolutely amazing and made the whole process so simple. I can’t thank all the team for all the help, and welcome pack was a lovely touch. Absolutely love my new home and look forward to spending a very long time here. You guys are the best!!!
Martin · 23 July 2025
Agent replied · 26 July 2025
Dear Martin,
Thank you immensely for your heartfelt review! We're overjoyed that Harriet, Hannah, and the team could streamline your experience. Welcome to your new home, may it be the backdrop to countless cherished memories. Your kind words truly mean the world to us, and we're here whenever you need us. Best wishes Belvoir Grantham
★★★★★ 5/5
GoogleI just wanted to say a big Thank you to Abi Whitney who very efficiently helped me with an emergency plumbing issue on Saturday. She made a potentially very stressful situation a lot easier to cope with by very quickly arranging for an emergency plumber to come and sort the problem out. The emergency plumber was also very good and he very quickly identified the problem and resolved it.
It’s reassuring to know that the Property Managers at Grantham are there for us when we need them.
Sue · 6 March 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Sue, Abi is thrilled to receive such great comments as we work hard to meet expectations like yours, thank you!
★★★★★ 5/5
GoogleGreat communication and excellent customer service and very polite and pleasant. What a lovely easy procedure. Thank you to Harriet, leander and the rest of the team. Ayesha ( flat 18 Manthorpe) x
Aysha · 15 November 2025
Agent replied · 18 November 2025
Dear Ayesha, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Harriet, Leander, and the team. We strive to provide excellent communication and customer service, and it’s gratifying to know we succeeded. If you need any further assistance, please don't hesitate to reach out. Best wishes, Belvoir Grantham
★★★★★ 5/5
GoogleWe have been using Belvoir for 6+ years. Carly and the Grantham team have been excellent. They have helped us find good tenants and handled any issues in a very timely and professional manner. We would definitely recommend any potential landlord to them, they certainly know their industry, the area and expectations of both landlord and tenant. Thank you
Rachel · 28 December 2024
Agent replied · 26 February 2025
Thank you so much for your kind words Rachel, we really appreciate you taking the time out to share your experience! It has been an absolute pleasure to assist you with the management and we look forward to working with you again in the future!
★★★★★ 5/5
GoogleI had a great experience! The service was excellent, and the staff was both friendly and professional. Everything was handled efficiently, and I truly appreciated the attention to detail. A special thanks to Harriet Potterton for going above and beyond to make my visit enjoyable. I’ll be returning and recommending this place to others!
Rishitha · 27 February 2025
Agent replied · 6 March 2025
Dear Rishitha,
Thank you for the glowing review! We're thrilled to hear about your positive experience and are especially proud of Harriet for making it memorable. Your recommendation means the world to us, and we eagerly await the opportunity to serve you again. Warm regards from the entire team.
Best wishes,
Belvoir Grantham
★★★★★ 5/5
GoogleHave had a really good experience so far with Jane who was super jolly on the phone, Andrea was lovely during a viewing and very accommodating and Harriett was very efficient throughout the initial stages. We're really pleased and relieved.
Harriette · 24 June 2025
Agent replied · 26 June 2025
Dear Harriette, Thank you so much for your kind review! We're thrilled to hear about your positive experiences with Jane, Andrea, and Harriet. Our team is committed to providing jolly and efficient service, and it's wonderful to know we've made your journey with us a pleasant one. We're here to support you every step of the way! Best wishes Belvoir Grantham
★★★★★ 5/5
GoogleWe found the property we like via Belvoir Grantham, the team is friendly, helpful and patient from the beginning to the end. Highly recommend them!!!
Vicky · 14 November 2025
Agent replied · 18 November 2025
Dear Vicky, Thank you so much for your wonderful review! We're thrilled to hear you found the perfect property with our team at Belvoir Grantham. Our goal is to provide friendly and supportive service throughout the process, and it’s gratifying to know we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Many thanks Belvoir Grantham
★★★★★ 5/5
GoogleWhat a kind, respectful team at Belvoir Grantham. Everything was done for me, all i had to do was Sign and pick up the keys. Had a few issues along the way but was always kept informed. Really pleased with my experience at Belvoir
Jamie · 24 April 2025
Agent replied · 31 December 2024
Thank you so much Jamie for leaving us such a glowing review! We are delighted that you have been satisfied with the service provided and hope you are settling well in your new home :-)
★★★★★ 4/5
GoogleJane and the team are amazing make the whole process simple and easy. Any questions I had or answered very quickly.
Jimi · 16 December 2025
Agent replied · 20 December 2025
Dear Jimi, Thank you so much for the kind words! We are thrilled to hear that Jane and the team made the process simple and easy for you. We pride ourselves on being responsive, so it’s great to know your questions were answered quickly. If you need anything at all as you settle in, please don’t hesitate to reach out to the team. Best wishes, Belvoir Grantham
★★★★★ 5/5
GoogleThe service we have received from the Belvoir team at Grantham, especially with Harriet and Hannah, has been excellent. They have kept us updated throughout the tenant finding process and have been unfailingly helpful. Highly recommended.
Wendy · 6 July 2025
Agent replied · 17 July 2025
Dear Wendy, Thank you so much for your glowing review! It's been our pleasure to assist you, and we're thrilled that Harriet and Hannah have provided such stellar service. Your recommendation means the world to us, and we look forward to continuing to exceed your expectations. Warm regards, The Belvoir Grantham Team
★★★★★ 1/5
GoogleI have booked for the viewing a property at Grantham with Belvoir Lettings. I traveled all the way through Oxford to Grantham reached the property to be viewed.Then the letting agent rings just before an hour to inform that the property has been not available. Agents are not organised to keep informed about booking view. This is highly disappointing as I traveled from Oxford. I won’t recommend this letting agents.
Thippesh · 1 January 2024
Agent replied · 31 December 2024
We are very sorry to hear of your disappointment in our service. As per our direct communication to you today, it was in no way our intention to cause any inconvenience to you. As we had received instruction from our Landlord to proceed with an application, we felt it prudent to make all applicants aware of this at our earliest opportunity rather than waste people's time in viewing the property. Our Negotiator offered to show you the property regardless if you still wished to view knowing that the landlord had selected an applicant. You advised that you did still wish to view and our Negotiator waited at the property for you to complete the booking as requested, however you did not arrive at the designated time. We have a high volume of booked viewings for all of our properties & the market in Grantham is extremely busy at present but we would very much like the opportunity to turn the situation around for you, in the hope to find you an alternative property. We will, as stated in our direct communication, also keep you updated of any changes in relation to this property and are here to assist you as much as we can moving forward.
★★★★★ 5/5
GoogleJane and the team are amazing make the whole process simple and easy. Any questions I had or answered very quickly.
DOBO · 9 November 2025
Agent replied · 17 November 2025
Thank you for your fantastic review! We're thrilled to hear that Jane and the team made your experience simple and enjoyable. We pride ourselves on our responsiveness and are always here to assist with any questions. Your feedback motivates us to continue delivering exceptional service. We look forward to helping you again in the future! Best regards, Belvoir Grantham
★★★★★ 5/5
GoogleHannah and the team have been so helpful with our move. They’re always so accommodating with answering any questions we had during the process. We can’t wait to start our next chapter!
Hollie · 28 June 2025
Agent replied · 1 July 2025
Dear Hollie, Thank you so much for your 5-star review! We strive to offer helpful service at every step and are thrilled to hear about your positive experience. Should you need any further assistance or advice, please don't hesitate to reach out. Warm regards, Belvoir Grantham
★★★★★ 1/5
GoogleAbsolute joke of a letting agency. Have rented for 20 years and the Grantham branch are the worst yet. Mould in the rooms for over 12 months and no action taken from them. Wall paper handing off of walls. Fence panels broken that was promised to be repaired 2 years ago. The staff have no sense of communication after being past from puller to post of 4 different members of which 2 left. Electric is the house not up to date with certificates. DO NOT LET FROM THIS COMPANY.
Karl · 1 January 2023
Agent replied · 31 December 2024
Karl, we are disappointed that you have not been satisfied with the service provided. We have attempted to resolve issues on several occasions but communication has remained problematic. We wish you the very best for the future and will use your comments and feedback to improve our services to our clients.
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