Trusted Agent profile Β· Grantham

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Belvoir Grantham reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

561 reviews across 3 platforms

23 St Peters Hill, Grantham, NG31 6QF

Part of Belvoir, see every office.

Belvoir's office in Grantham, at 23 St Peters Hill, is rated 4.7 out of 5 across 561 reviews on three platforms, including 249 Google reviews rated 4.5.

Google logo

4.5 / 5

249

Reviews on Google

This office

Direct reviews logo

4.9 / 5

168

Reviews on Direct reviews

This office

allAgents logo

144

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Belvoir Grantham

Belvoir Grantham is an award winning letting & property management agent owned by Carly & Lee French covering Grantham and the surrounding area from our town centre offices. The Belvoir network has over 170 offices across the UK. We have built our reputation over the last two decades by providing a high standard of service for our clients. Our business has grown steadily year on year by utilising our local knowledge, excellent customer relations and the benefit of having a national network, including offices in London. Our staff have a wealth of lettings experience, so whether you are a landlord looking to rent out your property or an investor looking for a buy to let property, you can be rest assured that you are dealing with property professionals who know the local market and can provide you with the best advice. If you have any questions regarding the process or the service you can expect from Belvoir, are looking to let or rent a property, or want to register on our mailing list, please do not hesitate to give us a call to speak to our Grantham office.

Reviews

Every review we hold for the Grantham office, from every platform, shown as written. First names only.

5/5

Google

Belvoir has made a really stressful experience so easy for us! Not only was Nat amazing at advocating for us, giving us helpful advice but she really went to bat for us when we fell in love with our home. Hannah had been brilliant at keeping me up to date with progress, gave me information about system issues that were going on and turned it around so quickly for us! Finally Jane was so friendly and made our key collection today really special! Guys, you are an amazing team and we cannot thank you enough for helping us at such a stressful time!

Kellie Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you so much for taking the time to review our service Kellie, We really appreciate you taking the time out to share your experience! Natalie, Jane and Hannah are thrilled to receive such great feedback, thank you!

5/5

Google

I was given the news that I had to find a new rental as my landlord was selling. Natalie couldn’t have been more helpful, or supportive, as I was finding it all very stressful. She found me exactly what I was looking for & I’m now very happy in my new home. Natalie checked how I was doing throughout the whole process, & went above & beyond to make sure I was ok. It made, what was looking to be a very stressful move, actually very easy. I would highly recommend Belvoir Lettings, & especially Natalie. Thank you Natalie.

Vicki Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you so much for taking the time to review our service Vicki Natalie is thrilled to receive such great feedback, thank you!

5/5

Google

WE have worked with Belvoir Grantham for some 5 years now and found the company to be well organised and very competent in managing rental properties. Communications are dealt with very promptly and good assistance/advice offered as needed.

Andrew Β· 10 April 2025

Agent replied Β· 16 April 2025

Dear Andrew, Thank you for your kind words and for choosing Belvoir Grantham for the past 5 years. We are thrilled to hear that our efforts in delivering organised and competent management services have been successful. Our team greatly appreciates your recognition of our prompt communication and valuable assistance. We look forward to continuing our positive and fruitful relationship. Warm regards, The Belvoir Grantham Team

5/5

Google

Highly recommend Belvoir Grantham, we had an amazing experience with all staff. They are very friendly and helpful and we’re very grateful for their brilliant service

Poppy Β· 8 August 2025

Agent replied Β· 9 August 2025

Dear Poppy Jenner, Thank you so much for your glowing review and 5-star rating. We're thrilled to hear that your experience with us at Belvoir Grantham was amazing and that you found our team to be friendly and helpful. Your gratitude is greatly appreciated, and we're proud to have provided you with brilliant service. We look forward to assisting you again in the future. Best wishes Belvoir Grantham

5/5

Google

Hannah was amazing at finding us the perfect property, will always recommend Belvoir

ChloΓ© Β· 26 November 2025

Agent replied Β· 29 November 2025

Dear ChloΓ©, Thank you so much for your wonderful review! We are thrilled to hear that Hannah was able to assist you in finding the perfect property. Your recommendation means a great deal to us, and we are committed to providing exceptional service to all our clients. Should you need any further assistance in the future, please don't hesitate to reach out. Best regards, Belvoir Grantham

5/5

Google

Great service from Carly and her team, always kept informed of everything that is going on every step of the way. Very professional and friendly. Thank you

Steve Β· 6 July 2025

Agent replied Β· 17 July 2025

Dear Steve Butler, We're thrilled to hear you had a positive experience with Carly and her team! Thank you for taking the time to share your feedback. Keeping our clients well-informed is our top priority, and we're glad it made a difference for you. We appreciate your kind words and look forward to continuing to provide you with professional and friendly service. Warm regards, Belvoir Grantham

5/5

Google

We are very satisfied with Carly and the team help with letting our property. Whole process went very quick and smooth. Great communication and outstanding service. 100% recommended.

Marta Β· 24 June 2025

Agent replied Β· 25 June 2025

Dear Marta, Thank you so much for your glowing review. We're thrilled to hear that you found the letting process to be quick and smooth. Carly and the team pride themselves on effective communication and exceptional service. Your recommendation means the world to us. We look forward to assisting you again in the future! Best regards, Belvoir Grantham

5/5

Google

New to rental market, Belvoir Grantham have been superb, took me thro the various options, provided me constant support and guidance cannot recommend highly enough

Declan Β· 25 July 2025

Agent replied Β· 27 July 2025

Dear Declan, Thank you for your glowing review! We're thrilled to have been able to assist you as you navigate the rental market. Your recommendation means the world to us. We look forward to continuing to provide you with exceptional service. Warm regards, The Belvoir Grantham Team

5/5

Google

Very smooth process to let a property. Hannah was very clear on each step. Great communication. Highly recommend

Ian Β· 25 September 2025

Agent replied Β· 9 October 2025

Thank you so much, Ian, for your wonderful review! We're thrilled that you found the letting process smooth and communication clear, and we're grateful for your recommendation. Hannah and the team are delighted to have provided you with such a positive experience. Looking forward to assisting you again in the future! Best wishes Belvoir Grantham

5/5

Google

Really impressed with Belvior Lettings. Hannah and the team were hugely helpful throughout the process, making things as clear, straightforward and stress-free as possible. Thank you!

Chris Β· 28 June 2025

Agent replied Β· 1 July 2025

Dear Chris, We're absolutely delighted to hear about your positive experience! It's our pleasure to simplify the letting process and ensure everything runs smoothly for our valued clients. A huge thank you for your kind words, Hannah and the team at Belvoir Lettings are thrilled to have been able to assist you. We look forward to continuing to provide excellent service in your future endeavors. Warm regards Belvoir Grantham

5/5

Google

We moved around 200 miles, which can be super stressful with trying to arrange viewings and paperwork etc. Jane made the process so super easy for us and was really helpful and patient with the whole process. Fantastic experience. Also when it came to the move in day, Megan was super helpful and explained everything very clearly and was another friendly face. Everyone has just been so friendly, warm and kind!

Stuart Β· 1 January 2023

Agent replied Β· 31 December 2024

Thank you so much for your kind words Stuart! We really appreciate you taking the time out to share your experience and we are delighted you have been satisfied with the service provided.Jane and Megan are thrilled to receive such wonderful comments!

5/5

Google

Fantastic and professional service, made getting our new home a breeze. Hannah, Jane and Leander were amazingly helpful to me and my partner. Would happily recommend to anyone πŸ˜ƒ …

Victor Β· 31 March 2025

Agent replied Β· 1 April 2025

Dear Victor, Thank you so much for your kind words and five-star review! We are thrilled to hear about your positive experience with us. Hannah, Jane, and Leander are indeed grateful for the shout-out and pleased they could assist in making your letting journey a breeze. Your recommendation means the world to us. Wishing you and your partner every happiness in your new home! Kind regards Belvoir Grantham

5/5

Google

Hannah was incredible throughout the process!! :)

Niall Β· 29 November 2025

Agent replied Β· 30 November 2025

Dear Niall, Thank you so much for your fantastic review! We're delighted to hear that Hannah could provide you with such a positive experience. Our team strives to ensure a smooth journey for all our clients, and your feedback means the world to us. If you need anything in the future, please don’t hesitate to reach out. Best regards, Belvoir Grantham

5/5

Google

I had the pleasure of being shown around by Harriet for a property viewing with Belvoir Letting, and I couldn't be more impressed. She was incredibly professional, personable, and friendly, making the entire experience enjoyable and stress-free. Harriet's knowledge of the property and the letting process was evident, and her expertise truly helped us make an informed decision. I’m so grateful for all her help and guidance. I would highly recommend her to anyone looking for a trustworthy and knowledgeable agent. Thank you, Harriet, for your fantastic service!

Ellis Β· 27 February 2025

Agent replied Β· 28 February 2025

Thank you so much for your glowing review, Ellis! We're thrilled to hear about your positive experience with Harriet and Belvoir Lettings. Our aim is to provide an enjoyable and informative service, and it's wonderful to know Harriet exceeded your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Warm regards, Belvoir Grantham

5/5

Google

Hannah was super nice and friendly, really good service :)

Aaron Β· 2 October 2025

Agent replied Β· 9 October 2025

Dear Aaron, We're thrilled to hear about your positive experience with Hannah! Thank you very much for your kind words and for taking the time to leave us a 5-star review. It's fantastic to know that you received the friendly and high-quality service we strive to provide. We look forward to assisting you with any future property needs. Best wishes, Belvoir Grantham

2/5

Google

Probably worst company ever, unfortunately has almost all the market in Grantham. From the beginning bad experience- we came from London to see a house and they took us to another completely different. In the end we rented something with them but it’s awful - every time you have a problem it takes ages to sort even if it’s a leak. The worst one is the fence part, that it’s really unbelievable - the fence in the garden and outside felt with the wind around 10 months ago and it’s still the same, on the ground, I can’t even go out in the garden. I sent them countless messages, emails and nothing was done. In the last mail I was pretty upset so finally they sent somebody to see it- surprise, they now realised for the outside fence they need to also speak with the council so now we have to wait for them! Really, if you have the option never rent with them, it’s better for your sanity!NegativeResponsiveness

Elena Β· 9 February 2021

Agent replied Β· 8 February 2025

Thank you for your review, we are very sorry to hear of your comments but appreciate your feedback as this helps us refine our service to our Clients. We are looking into these issues and hope to resolve it promptly and accurately for you.

5/5

Google

My ESTAS REVIEW Rebecca golds was the agent who showed me around the property when I came to view it and she was very friendly, professional and helped answer any questions or queries and concerns i had . Was on the ball with everything that needed doing aswell as making sure everything was in order correctly. The branch as a whole was amazing and never had any issue with a single team member . Thank you to Rebecca and the rest of fhe belvoir grantham team for helping make my first time renting process easy and as quick as physically possible .PositiveResponsiveness, Quality, Professionalism, Value

Georgie Β· 1 January 2021

Agent replied Β· 31 December 2024

Thank you very much for taking the time to review our service Georgie, your kind comments are greatly appreciated and we are pleased you have been satisfied with the service provided.

1/5

allAgents

Probably worst company ever,

Probably worst company ever, unfortunately has almost all the market in Grantham. From the beginning bad experience- we came from London to see a house and they took us to another completely different. In the end we rented something with them but it’s awful - every time you have a problem it takes ages to sort even if it’s a leak. The worst one is the fence part, that it’s really unbelievable - the fence in the garden and outside felt with the wind around 10 months ago and it’s still the same, on the ground, I can’t even go out in the garden. I sent them countless messages, emails and nothing was done. In the last mail I was pretty upset so finally they sent somebody to see it- surprise, they now realised for the outside fence they need to also speak with the council so now we have to wait for them! Really, if you have the option never rent with them, it’s better for your sanity!

Elena Β· 13 December 2020

Agent replied Β· 25 February 2025

Thank you for your review, we are very sorry to hear of your comments but appreciate your feedback as this helps us refine our service to our Clients. We are looking into these issues and hope to resolve it promptly and accurately for you.

5/5

Google

The team were very helpful and polite. Hannah was great very informative and helped make the whole experience smooth

Michael Β· 12 June 2025

Agent replied Β· 12 June 2025

Thank you so much for taking the time to review our service Michael, we are pleased you have been satisfied with the service provided and wish you all the best in your new home. Best wishes, Belvoir Grantham

5/5

Direct reviews

Grantham belvoir has been absolutely amazing when it came to my partner and I moving in to our new property! We had a positive viewing experience with an estate agent who really made sure we found the property right for us and our two dogs. On the day we got the keys it was my partners birthday and they put a birthday banner up on the door for when we got there! Couldn???t have asked for a better team helping us especially considering it???s my first propper time moving out.

Maddie Β· 15 February 2024

1/5

Google

I had a very bad experiance with this company . The first thing is there are to many staff changes way to often and the property manager changes to often. When I was in my previous flat there were so many issues and never got sorted until environmental health came in to investigate all the issues and mould. I do believe that the landlord/landlady are never really informed of issues or they are ignorant and as long as there getting there rent don't care. I also think before showing people your properties they should be clean and match the advertising pictures or made up to date. I would not use this company again as there properties are not up to scratch . The last issue is with the forms all online what if you are an elderly person or have no internet then what? There is to many chiefs with this company and not enough Indians. I hope this company improves as it has left a bad taste in my mouth I WOULD ADVISE ANYONE TO NOT USE THIS COMPANY. In response to Belvoir Carly I do not want to speak to you as I tried that in the past and got passed on to someone else your company is a joke

YNWA Β· 2 January 2020

Agent replied Β· 31 December 2024

We regret to hear of your negative experience but we would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at your earliest convenience and we will do our best to assist you further. Kind regards, Carly French Grantham Branch Manager

4/5

Google

I have been extremely impressed with the service given by Belviour Lettings, Granthaam, especially with my first contact with Carly who followed through with everything that was agreed in a most efficient and friendly way, in fact the same applied to the rest of the team I dealt with when Carly wasn't available. The above service has definitely continues throughout the last few years we have dealt with them. Extremely helpful and accommodating. I would most definitely recommend you 100% to anyone. Thank you Kathryn Cooper

Kathryn Β· 2 January 2020

Agent replied Β· 31 December 2024

Thank you very much Kathryn for your kind comments and continued business.

5/5

allAgents

Sale of

I recently sold my property through Belvior, the property had been previously let with Belvior for over 12 years. It was a complex sale and took a long time to complete. Delays and setbacks had me feeling anxious the sale would fall through. Throughout the process Rob was committed to keeping both myself and my ex husband in the loop and was great at alleviating my concerns. He was polite, friendly and understanding, not to mention patient. Without him I genuinely feel the sale would not have happened... Thanks Rob! :)

LinzM Β· 3 June 2019

Agent replied Β· 25 February 2025

Thank you \'LinzM\'! It was a pleasure dealing with you and I\'m pleased I could help in what wasn\'t the easiest transaction! Kind regards Rob

5/5

Google

My first dealings with Belvoir was by meeting Carly, who was very friendly, efficient and explained everything I needed to know in a very easy but professional manner. Also to point out that when Carly was not available the other members of the team who I dealt with were also very helpful, friendly, but still keeping that professional presence. I was very impressed with whole process and the way in which my needs and requirements were met and handled. Thank you very much. I would highly recommend the Grantham office of Belvoir Lettings to everyone. Kathryn Cooper

Kathryn Β· 1 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Grantham

How many reviews does Belvoir Grantham have?

Belvoir's Grantham office has 561 reviews across three platforms: 249 on Google, 168 on Direct reviews, 144 on allAgents.

What is Belvoir Grantham's rating?

Belvoir Grantham is rated 4.7 out of 5 across all 561 reviews, and 4.5 out of 5 on Google from 249 reviews.

Where is Belvoir's Grantham office?

Belvoir Grantham, 23 St Peters Hill, Grantham, NG31 6QF.

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