Every review we hold for the Grantham office, from every platform, shown as written. First names only.
★★★★★ 5/5
AllAgentsFabulous
Belvoir have been looking after our property since 2013 as letting managers and we couldn't be happier with the service we received from Wendy. Always completed our requests and kept us informed in a timely manner about all issues regarding our property.
We recently made the decision to sell it and we're handed over to Rob. Again we couldn't be happier with the service we received, communication from Rob was excellent, he went out of his way to support us in completing the sale as we were too far away to go ourselves!
Very appreciative of the work Rob and Wendy have put into our home! Many thanks
Erika · 12 December 2018
Agent replied · 25 February 2025
Hi Erika, Thank you for your kind words. It was a pleasure in dealing with you. Kindest regards Rob
★★★★★ 5/5
AllAgentsMoving house in Bottesford
We would like to say a massive thankyou to Rob Anderson and the rest of the team at Grantham. All the way through the selling and buying process Rob has gone above and beyond to help get us through. The fantastic communication and the fact that nothing was too much trouble was the best experience we have ever had with an Estate Agent. We couldn't recommend Rob and the team in Grantham highly enough. They are a truly amazing and if you go to them you will definitely get a first class service.
Thankyou.
Mr · 3 December 2018
Agent replied · 25 February 2025
Dear Mr & Mrs O'Hare, Thank you for your kind words. I'm glad Myself and the team could be of assistance to you both. Everyone at Belvoir! Grantham wishes you the very best in your new home. Kindest regards Rob
★★★★★ 5/5
GoogleWe have been using Belvoir Grantham to manage our property for the past 17 years. It gives us piece of mind that it is all done correctly with guarantees. We have just re-let with Hannah and Megan making the process as smooth as possible,thank you
Nick · 5 February 2024
Agent replied · 31 December 2024
Thanks for the fantastic review Nicholas! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are looking forward to continuing to act on your behalf.
★★★★★ 1/5
AllAgentsI actually know a few people
I actually know a few people who rent/have rented through Belvoir Grantham and am yet to hear a positive comment about them. From my personal experience, I have had a number of issues with them through my time renting my property through them. I will not dwell on old issues and will only comment on my most recent ones.
My most recent issue with Belvoir has been their determination to contact me only via post no matter how soon the subject matter. This has actually even lead to me receiving notification of my keys being given to contractors to enter my property after the event had taken place. This is, of course, very disconcerting for me. I do not feel like I have any control over who enters my property and when. People could just turn up any time, whether I'm expecting them or not. I have spoken to Belvoir about this a couple of times to ask why they don't call me or email me when the event is soon soon. However, I am yet to have a satisfactory response on this. They do not seem to feel it is an issue and just make comments such as that they will 'endeavour to remember the phone call first'.
Regarding regular property checks, I also seem to have regular issues here. In March, the representative from Belvoir turned up at my door to do the checks and was surprised that I was not expecting him - my notification letter had stated April. Luckily I was in the property at the time so this was not too big of an issue (however would not usually be the case). For my check in September, I received no notification in advance. Therefore, one day, I came home to a business card stating that he had been unable to enter the property as I was not in and that the keys were out with a contractor (which I was also not aware of - see above).
I rearranged the property check and it went ahead ok. Then, I received a letter a couple of weeks later saying that a property check would be taking place the following morning 10am - not a lot of notice! By the time I received the letter, the office was closed so I had to call the following morning to ask what was going on. I was told that I was correct; the check had indeed already taken place and that they had actually already cancelled the appointment. When I asked why I had not been informed of the cancellation, I was told "we sent a letter about it"! I never did receive that letter...
I would never choose to use Belvoir again and I would not recommend them.
Jennifer · 28 October 2015
Agent replied · 25 February 2025
Dear Jennifer, Thank you very much for your feedback. I am very sorry to hear that you are not happy with your experience with us. We pride ourselves on our customer service and would really like the opportunity to discuss these matters further with you. I have contacted you direct so please do get in touch. Kind regards, Carly French Grantham Branch Manager
★★★★★ 5/5
GoogleLovely experience! Great company, seamless renting experience! Hannah was extremely helpful and made the experience fantastic!
Ellie · 12 April 2025
Agent replied · 16 April 2025
Dear Ellie,
Thank you so much for your wonderful review and the five-star rating. We're thrilled to hear about your seamless renting experience with us. Your kind words for Hannah have been shared with her - she's delighted to know she contributed positively to your experience. We're here for any future property needs you may have!
Warm regards,
The Belvoir Grantham Team
★★★★★ 5/5
GoogleAmazing service, Hannah and Grace were very communicative and made the process as smooth and stress free as possible! Thank you so much for your help.
Lydia · 1 November 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Lydia, Hannah and Grace are thrilled to receive such great rating & comments, thank you!
★★★★★ 5/5
Direct reviewsI've recently acted for Belvoir! Grantham office and had the absolute pleasure of collaborating with Carly, the Branch Manager. I appreciate this review may be a little out of the ordinary with myself successfully aiding them a new team member, but I wanted to say how fabulous this team are. Carly's communication right from the off-set was second-to-none. The brief was clear and with having first hand industry experience myself we gained the trust with one another very quickly indeed. It's been a pleasure representing you. Carly is superb to work with, and for those Landlords who are looking to put your property into a businesses hand who's understanding, knowledgeable and is great at communication I couldn't recommend Carly's team highly enough. All the best, Sarah
Sarah · 25 July 2023
★★★★★ 5/5
GoogleHannah is absolutely wonderful, I’ve known her for many years and this is my second time renting with her, she has helped my daughter and I so much the last month and I cannot thank her enough
Alice · 12 July 2025
★★★★★ 5/5
GoogleHannah was fantastic, really great experience 🤍 …
Damien · 5 June 2025
Agent replied · 12 June 2025
Thank you so much for taking the time to review our service Damien, Hannah is thrilled to receive such great rating, thank you! Many thanks Belvoir Grantham
★★★★★ 5/5
Direct reviewsI would highly recommend Belvoir if you???re looking to rent a property. Hannah has been so helpful, knowledgeable, professional and patient. She has made me feel at ease throughout the whole process and has always been prompt to reply to emails if I have had any questions. I can???t thank Hannah and the team enough.
Tanya · 20 November 2024
★★★★★ 5/5
GoogleJane is an absolute legend and is so efficient and organised. Belvoir have been nothing but thorough and made our moving experience very smooth - Thanks Belvoir!
Lindsay · 2 September 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Lindsay, Jane is thrilled to receive such fantastic comments, thank you and all the best in your new home! :)
★★★★★ 5/5
GoogleAs ever, fantastic service by the team at Belvoir Grantham
David · 13 April 2025
Agent replied · 16 April 2025
Dear David,
Thank you immensely for your continued trust and your glowing review. We're thrilled to hear that you're consistently pleased with the service provided by our team at Belvoir Grantham. It's clients like you who make our work truly rewarding. We look forward to serving you again in the future!
Warmest regards,
The Belvoir Grantham Team
★★★★★ 1/5
GoogleMade an appointment to sell an apartment in Grantham Wed 3rd at 1pm confirmed by Belvoir by text in advance - drove 130 miles from home. Agent Rob Anderson did not show up & despite my having called their office that morning with my ID's. Waited outside the property for 35mins. No show - no phone call or subsequent apology. Do you want to deal with these people?
Geoffrey · 2 January 2020
Agent replied · 31 December 2024
Dear Vendor/Sir, I understand how unhappy and frustrated you must feel and I can only offer my sincerest apologies. On the day in question I made a irresponsible mistake with my diary and that then meant that I missed our appointment. Again, I profusely apologise for the missing of the appointment a nd if I can do anything to help make up for my error please contact me. Kind regards Robert Anderson, Sales Manager.
★★★★★ 5/5
GoogleReally easy communication and prompt replies for any queries. Stress free experience and would definitely recommend for anyone looking to rent in Grantham.
Bhadra · 2 October 2024
Agent replied · 31 December 2024
Thank you so much Bhadra for leaving us such a glowing review! We are delighted that you have been satisfied with the service provided :)
★★★★★ 5/5
GoogleAll the ladies been fab , especially Hannah and Carly so helpful and patient , big thank you ❤️
Jagoda · 1 December 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Jagoda and for the special mention for Hannah & Carly! We hope you are settling well into your new home!
★★★★★ 5/5
GoogleWas a really nice and easy process to deal with Belvoir for our first rental property. Hannah S was really helpful and super attentive to our needs. Couldn't have asked for anything better!
Jake · 18 December 2025
Agent replied · 20 December 2025
Dear Jake, Thank you so much for the 5-star review! We are thrilled to hear that your first experience with the rental process was "nice and easy", that is exactly what we aim for. We will be sure to pass your kind words along to Hannah. She prides herself on being attentive to our tenants' needs, and she’ll be delighted to know she made such a positive impact on your move.
Welcome to your new home! If you need anything at all as you settle in, please don’t hesitate to reach out to the team. Best wishes, Belvoir Grantham
★★★★★ 5/5
Direct reviewsAfter contacting a few letting agents in Grantham for a honest opinion of letting a fully refurbished ground floor flat Belvoir letting we???re totally honest, factual and truthful in what they said they would do. The appointment was made they turned up on time discussed the property the following day it was advised on the internet for rent . Viewings were made ,emails and calls exchanged and fifteen days later the new tenant is in . Although Belvoir letting has several staff members everyone works as a complete team to find you the right person for your property. 5 star excellent service
Ian · 1 April 2023
★★★★★ 5/5
AllAgentsGood tenants are a
I'm a Landlord and finding good tenants is a very stressful job! I have been using Belvoir for many years. Their professionalism, friendliness and honest attitude has help me find long term tenants and Carly and her team help me every step of the way.
I highly recommend Belvoir in Grantham!
Katharine · 1 November 2024
★★★★★ 5/5
AllAgents"Good tenants are a..."
I'm a Landlord and finding good tenants is a very stressful job! I have been using Belvoir for many years. Their professionalism, friendliness and honest attitude has help me find long term tenants and Carly and her team help me every step of the way.
I highly recommend Belvoir in Grantham!
Kate · 1 November 2024
★★★★★ 5/5
GoogleAmazing experience with moving into our forever home! Hannah has been fantastic and would 100% recommend
Rachel · 12 December 2024
Agent replied · 31 December 2024
Thank you so much for taking the time to review our service Rachel, we are pleased you have been satisfied with the service provided, Hannah is thrilled to receive such great rating and wish you all the best in your new home!
★★★★★ 5/5
AllAgents"Great..."
We are very satisfied with Carly and the team, they helped us with letting our property. Whole process went very quick and smooth. Great communication and outstanding service. 100% recommended.
Marta · 22 July 2025
★★★★★ 5/5
GoogleExcellent service, timeout responses to queries.
Hannah has been very helpful and supportive throughout
Deborah · 10 December 2024
Agent replied · 31 December 2024
Thank you so much Deborah for leaving us & Hannah such a glowing review! We are delighted that you have been satisfied with the service provided and hope you are settling well in your new home :-)
★★★★★ 5/5
GoogleHannah has been amazing the whole way through. So happy 🙌 …
Natalie · 5 January 2025
Agent replied · 9 January 2025
Thank you so much for taking the time to review our service, Hannah is thrilled to receive such great rating, thank you!
★★★★★ 5/5
Direct reviewsBelvoir, Grantham have been super efficient at finding us a new tenant with a minimal void period. Special thanks go to Carly, Hannah, Abi and Grace for their excellent advice and customer service, they have held my hand all the way through the process. Thank you for your excellent team working!
Lorraine · 18 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
