Every review we hold for the Gosforth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you all for helping with the sale of my flat! I have communicated with lovely staff across the board but big thanks for Rachael and Donna for being so helpful and making the process feel personal.
Naomi · 17 May 2022
Agent replied
Thank you for taking the time to leave this great review Naomi, Rachael and Donna are delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleScott keeps me informed, responds to queries in a timely manner.
David · 20 May 2024
Agent replied · 19 June 2024
That's great David! Thank you for taking the time to leave a five star review for Scott.
Sarah Mains.
★★★★★ 5/5
GoogleWe have had a really positive experience working with Megan Adams from the Sales Negotiation team. She has been so approachable and helpful throughout, responding quickly to phone calls/emails and answering our questions in a polite and professional manner. Thank you!PositiveResponsiveness, Professionalism
Emma · 20 June 2021
Agent replied · 19 June 2024
Many thanks for your review Emma. Megan is delighted with your comments.
Sarah Mains
★★★★★ 5/5
Googlehaving decided to sell my apartment i had 3 valuations carried. Sarah Mains were by far the most impressive with their pitch, very professional with good quality supporting documentation and a good clear plan of how they intend to market the property. i was kept informed throughout the entire process, if you needed to speak to the agent then getting hold of them by telephone was always easy and they were more than happy to listen to what i had to say and provide advice and feed back following viewings. following viewings my property was always left how i requested showing a certain respect for your property. The service which most impressed me was the photos and video of the property, it showed the property off with a true likeness without being air brushed or photo shopped. finally the team at sarah mains were determined to get me a good/ fair price for my property. If i ever have to buy or sell again then i wouldn't even bother looking at any other estate agent i would go straight back to sarah mains, very impressed with your work!! and thanks to wendy and Aimee who were excellent throughout.
G · 30 July 2019
★★★★★ 5/5
Googlehaving decided to sell my apartment i had 3 valuations carried. Sarah Mains were by far the most impressive with their pitch, very professional with good quality supporting documentation and a good clear plan of how they intend to market the property. i was kept informed throughout the entire process, if you needed to speak to the agent then getting hold of them by telephone was always easy and they were more than happy to listen to what i had to say and provide advice and feed back following viewings. following viewings my property was always left how i requested showing a certain respect for your property. The service which most impressed me was the photos and video of the property, it showed the property off with a true likeness without being air brushed or photo shopped. finally the team at sarah mains were determined to get me a good/ fair price for my property. If i ever have to buy or sell again then i wouldn't even bother looking at any other estate agent i would go straight back to sarah mains, very impressed with your work!! and thanks to wendy and Aimee who were excellent throughout.
Greg · 29 July 2019
★★★★★ 5/5
GoogleSold my property with Sarah Mains November 21. All processes were swift, communication was good and the costs were highly competitive. I would highly recommend Sarah Mains and would definitely use them again.PositiveResponsiveness, Professionalism, Value
David · 20 June 2022
Agent replied · 19 June 2024
This is great to read David. Many thanks for your five star review.
Sarah Mains
★★★★★ 5/5
GoogleAmazing service from start to finish.
Molly · 25 July 2024
Agent replied · 24 August 2024
Wonderful! Many thanks for taking the time to leave this review Molly.
Sarah Mains
★★★★★ 5/5
GoogleHelen Knight was very helpful in assisting me as a buyer. She was very responsive to my questions, kept me up to speed with all developments and was very professional throughout.
Ryan · 29 July 2019
★★★★★ 5/5
GoogleExcellent from start to finish, easily contactable and helpful throughout. Can only recommend!
Megan · 20 February 2024
Agent replied · 21 March 2024
Many thanks for taking the time to leave this lovely review Megan.
Sarah Mains
★★★★★ 5/5
GoogleReceived fantastic service from all members of staff that I’ve spoken to. Chloe showed me around my now new home she was so professional and really polite. Thank you!
Louise · 13 December 2022
Agent replied
Many thanks for your review Louise, it's great to read your comments about Chloe.
Sarah Mains
★★★★★ 5/5
GoogleVery useful information from Lucy. Thanks for being so helpful.
Chris · 23 March 2024
Agent replied · 30 March 2024
Thank you for your taking the time to leave a review Chris, Lucy is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleWhat a first class and professional service I have received from sarah mains.
I was assisted with the very quick sale by both Helen knight and Helen Lane, both very friendly and always on hand for advice and assistance.
Thank you very much
David · 24 February 2020
Agent replied
That's great to hear David, thank you for your review.
Sarah
★★★★★ 5/5
GoogleAbsaloutley delighted to have met with Helen Knight from Sarah Mains residential. As a first time buyer really excited, but also very naive when making such a purchase.
Felt comfortable from the first minute with Helen and never looked back. Always available through viewings or calls, and step by step emails to keep myself and my partner in the loop.
She is an excellent person and I wish Helen Knight lots of success.
Regards,
Nadeem Gany
Nadeem · 30 July 2019
★★★★★ 5/5
GoogleWe recently had an offer accepted on a property to are buying via Sarah Mains. Megan our sales representative has been fantastic. Always quick to respond and communicated well between the seller and ourselves. Highly recommend.
Lesley-Ann · 18 July 2021
Agent replied
Many thanks for your review and recommendation Lesley-Ann. I know that Megan is very pleased with your comments.
Sarah Mains
★★★★★ 5/5
GoogleRented via Sarah Mains for 1 year. Any maintenance problems were quickly addressed by Phil Hunt and then acted upon. Would recommend renting with them.
Amelia · 30 December 2022
Agent replied · 30 December 2023
Many thanks for your five star review Millie, we really appreciate it.
Sarah Mains.
★★★★★ 5/5
GoogleA highly experienced team, always more than happy to go the extra mile. Susan Richardson a particular highlight, providing calm and measured advice to bring matters to completion. Notably achieved a far better financial outcome in the sale of a farm than two competitors.
Myles · 31 October 2017
Agent replied
On behalf of Susan and her team, thank you very much for taking the time to give us such a fantastic review Myles!
★★★★★ 5/5
GoogleOutstanding assistance from Lettings Consultant Elliot, consistently went above and beyond normal service. A very professional yet personal setup, have no hesitance in reccomending.
Hanney · 13 December 2022
Agent replied
Many thanks for this great review about Elliot. We really appreciate you taking the time to do this Hanney.
Sarah Mains
★★★★★ 5/5
GoogleRented via Sarah Mains for 1 year. Any maintenance problems were quickly addressed by Phil Hunt and then acted upon. Would recommend renting with them.
Millie · 14 October 2022
Agent replied
Many thanks for your five star review Millie, we really appreciate it.
Sarah Mains.
★★★★★ 5/5
GoogleHelen Knight provided us with first class customer service and in depth knowledge whilst we were in the very stressful process of selling our home. I would definitely recommend using Sarah Mains Residential based on my experience. Completely professional throughout.
Paul · 29 July 2019
Agent replied
Hi Paul, thank you very much for taking time to do such a fantastic review. Helen will be absolutely delighted. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleVery pleased with the service provided during my viewing by Chloe. Excellent service was provided through to my move in date also.
Grady · 13 December 2022
Agent replied
That's great to read Grady. Thank you for taking the time to leave this five star review about Chloe.
Sarah Mains
★★★★★ 3/5
GoogleFirst impression not good. Left message asking for my call to be e returned. No response. I then telephoned again.
Pauline · 20 February 2023
Agent replied
I am sorry to hear this Pauline. We are very busy, but of course your call should have been returned. I would be most grateful if you could call our Customer Services Manager, Susan Richardson, on 0191 2390815. Susan will be delighted to help you.
Sarah Mains
★★★★★ 5/5
GoogleI have experienced a really great service from the Sarah Mains team when selling my house. Really good communication and efficient process. Amie, Donna and the rest of the team are clearly very competent.
Alison · 19 March 2021
Agent replied
That's great to hear Alison. Many thanks for taking the time to leave your review, we do appreciate it.
Sarah Mains.
★★★★★ 5/5
GoogleEveryone at Sarah Mains has been very helpful guiding me through the process of buying a house for the first time.
Josh · 13 December 2022
Agent replied
Many thanks for your five star review Josh, we do appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleHelen looked after us very well with both the sale of our existing property and the purchase of our new property. She was incredibly supportive and helpful throughout. I have been recommending her to friends and colleagues.
Anna · 30 July 2019
Agent replied · 29 July 2023
Thank you for your review and for recommending Helen. That's great!
Sarah Mains, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.