Every review we hold for the Gosforth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleService exceptional, regular contact with Susan and constant updates
Highly recommend
Freda · 13 December 2022
Agent replied
Many thanks for taking the time to leave this review Freda, Susan is really pleased with your comments. We really do appreciate you doing this.
Sarah Mains
★★★★★ 5/5
GoogleFantastic service from Helen at Sarah Maines. We were kept informed at every stage. Really cannot fault the friendly, informative help received. Thank you so much. Emma Robinson.
Emma · 29 July 2019
Agent replied
Helen will be delighted with your comments Emma. Many thanks for your review.
Sarah Mains, Director
★★★★★ 5/5
GoogleSarah Mains have been fantastic throughout the sale of our house. Both Megan and Susan have been responsive, professional and supportive at every stage of the process. They have answered all of our questions quickly and have given clear and considered advice when we have needed it. We would very highly recommend them!PositiveProfessionalism
Robin · 20 June 2021
★★★★★ 5/5
GoogleSarah Mains is literally the best estate agent that I have ever used; but no doubt, this is due to level of professionalism amongst the individual team members. This is a company that truly understands customer needs and takes customer service seriously. An efficient company with great communication throughout; no wonder it has such a strong reputation. Thank you!
Sid · 29 July 2019
★★★★★ 5/5
GoogleGreat service and personal attention for a lovely team,
Michael · 13 December 2022
Agent replied
Thank you Michael, a lovely five star review.
Sarah Mains
★★★★★ 5/5
GoogleSusan Richardson handled our sale in a manner which should be an example to other estate agents we have used in the past. Prompt courteous service
John · 29 July 2019
Agent replied
Many thanks for the great review John. I know that Susan will be delighted.
Sarah Mains, Director
★★★★★ 5/5
GoogleWe are still in the process as house is sold STC
To date the staff we have dealt with could not have been more helpful.
Megan Adams has guided us in a most professional manner.
Hopefully this standard will be maintained as we progress through the selling process.
We would definitely recommend Sarah Mains.
Pat · 18 November 2020
★★★★★ 5/5
Google1st Class, professional service. Excellent Video and Photos taken of our property. Constant updates and communication with agent throughout selling and buying process for us.
Nigel · 29 July 2019
Agent replied
Thank you very much Nigel for such a fantastic review, it is very much appreciated and will be shared with the team! Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleAs always Scott provided a A* service
Suki · 13 December 2022
Agent replied
Thank you for taking the time to leave a five star review Suki, I really appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleHelen, Hannah and Susan could not have been more helpful, friendly and professional. Really went the extra mile to provide five-star service
D · 13 March 2020
Agent replied
That's great to hear Dave. I know that the team in the Jesmond Branch will be delighted with your review.
Sarah Mains, Director
★★★★★ 5/5
GoogleGreat team, Very helpful throughout the process. Helen played a vital part in getting the sale done for both parties. Much appreciated.
Charlie · 24 February 2020
Agent replied
Many thanks for taking the time to leave a review Charlie, Helen will be delighted.
Sarah
★★★★★ 5/5
GoogleA highly professional, but friendly service, delivered at all times with the backup of their strong, local knowledge of the current housing market.
Chris · 29 July 2019
Agent replied
I really appreciate you taking the time to leave a review, many thanks Chris.
Sarah Mains, Director
★★★★★ 5/5
Google5* Service from start to finish from Helen Knight. Always available and went above and beyond to help with any questions i had.
ASHLEY · 29 July 2019
Agent replied
Thank you for your review Ashley, I know that Helen will be delighted with your comments.
Sarah Mains, Director
★★★★★ 5/5
GoogleExtremely professional and responsive. Despite these challenging times communication was excellent and the whole service smooth from beginning to end.
Viv · 3 August 2020
Agent replied
Many thanks for your review Viv, they certainly are challenging times.
Sarah Mains
★★★★★ 5/5
GoogleAbsolutely fantastic experience dealing Sarah and the rest of the team at this branch made everything so easy would 100% recommend.
Lee · 18 November 2019
Agent replied
Thank you for the great review Lee, I know that Sarah will be delighted.
Sarah Mains
★★★★★ 5/5
GoogleExtremely efficient and helpful, would recommend this without hesitation to anyone who is looking for knowledgable advice and a prompt service.
Chris · 29 July 2019
Agent replied
Thanks very much for your five star review Chris, the team will be delighted with your comments. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleExceotional.Staff felt they gave us 100% all the time. Special thank.you to Wendy who was fantastic. Made a stessful time bearable
Kerrie · 29 July 2019
Agent replied
Thanks very much for your five star review Kerrie, Wendy will be delighted. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GooglePolite and friendly team A credit to Sarah Mains Thank you for your speedy and excellent service
Thomas · 29 July 2019
Agent replied
thanks very much for such a great review Thomas, I'll pass this on to the team. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleI couldn’t recommend the team at Sarah Mains more. Helen Knight worked her socks off to get us the buyers we were looking for and stayed with us every step of the way. The service given is professional, honest and helpful. In a competitive market they are the best!
James · 29 July 2019
★★★★★ 5/5
GoogleVery professional. Good communication. Friendly and helpful staff. Would recommend.PositiveProfessionalism
Rachel · 20 June 2021
Agent replied · 19 June 2024
Thank you for your 5 star review and lovely comments Rachel.
Sarah Mains
★★★★★ 5/5
GoogleHelped sell our house quickly and efficiently and we actually got more than the asking price!
Peter · 29 July 2019
Agent replied
Thanks very much for such a great review Peter, the team will be absolutely delighted. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleGreat customer service. Helpful and professional. They stood by me throughout my whole transactions with them.
Faith · 30 July 2018
Agent replied · 29 July 2023
Hi Faith, thanks very much for your fantastic review, we really appreciate it! Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleGreat customer service. Helpful and professional. They stood by me throughout my whole transactions with them.
Minister · 10 January 2018
Agent replied
Hi Faith, thanks very much for your fantastic review, we really appreciate it! Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleHighly recommend Sarah Mains the ladies in the Lowfell branch were extremely helpful & professional
Kelly · 30 July 2018
Agent replied
Thanks very much Kelly, the Low Fell team will be delighted with your rating! Kind regards, Julie Knox, Customer Success.
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