Trusted Agent profile · Gosforth, Tyne & Wear
★★★★★
405 reviews across 1 platform
75 High Street, Gosforth, Tyne & Wear, NE3 4AA
Part of Sarah Mains, see every office.
Sarah Mains's office in Gosforth, Tyne & Wear, at 75 High Street, is rated 4.8 out of 5 across 405 reviews on 1 platform, including 405 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gosforth office, from every platform, shown as written. First names only.
5/5
GoogleHelen looked after us very well with both the sale of our existing property and the purchase of our new property. She was incredibly supportive and helpful throughout. I have been recommending her to friends and colleagues.
Thank you for your review and for recommending Helen. That's great! Sarah Mains, Director
5/5
GoogleExcellent service, mainly dealt with Helen who was very open with information and very happy to help with anything. Would recommend
5/5
GoogleSuperb, informative, caring customer service from everyone we had contact with. Alison and Megan in particular were brilliantly helpful - thank you!PositiveResponsiveness, Quality, Professionalism
I really appreciate you taking the time to post this 5 star review Nicola, very many thanks. Sarah Mains
5/5
GoogleThis was my first experience of dealing with Sarah Mains Ltd and they have been the ultimate professionals...and have offered friendly and helpful service.PositiveProfessionalism
Thank you for your 5 star review Sean. I am glad that your first experience of Sarah Mains was so positive. Sarah Mains
5/5
GoogleMy partner and I have had a very positive experience renting a flat through Sarah Mains. They have been very responsive to emails and have gone above and beyond.PositiveResponsiveness, Professionalism
Many thanks for taking the time to leave this review Lauren, we really appreciate it. Sarah Mains
5/5
GoogleThe essence of a good estate agent lies in communication, good advice and a determination to guide you towards a successful sale. Susan Richardson always does her best and you can’t ask for more than that!
This is a great review, I know that Susan will be delighted. Many thanks Lynne. Sarah Mains, Director
1/5
GooglePossibly the worst estate agent in the whole of my landlord experience. Slow and inexperienced staff. Avoid at all costs. I am taking them to Property ombudsman service so that will tell you what you need to know.....
5/5
GoogleI was a tenant for 2 years in a property managed by Sarah Mains. Very professional service never had any major issues. Highly recommend.
Many thanks for your great review and recommendation Yuhua. Sarah Mains
5/5
GoogleEveryone we have dealt with st Sarah Mains have been extremely pleasant & helpful. Helen who showed us around the property was very friendly & knowledgeable, about the property & the area we were looking .
Thanks very much for your five star review Helen, we are absolutely delighted that you were happy with the service you received. Kind regards, Julie Knox, Customer Success.
5/5
GoogleI'm in the process of purchasing by first home through Sarah Mains, and the service has been excellent. Helen Knight has put me at ease throughout and helped make things as clear as possible
I know that Helen will be thrilled with your review Jeni, many thanks. Sarah Mains, Director
3/5
GoogleA bit more expensive on the fees side than their competitors, and in parts communication from the post-sales team wasn't great, but all in all, a fairly decent estate agent experience (Seller perspective)
Thanks very much Emma.
5/5
GoogleHighly thorough, professional and able to offer sage, realistic and well-supported advice. Also, a superb commitment to customer service.PositiveQuality, Professionalism
Thank you for your review Richard. I know that Amie is delighted with your comments. Sarah Mains.
5/5
GoogleFirst time I have used this agent, have to say I have received first class service from start to finish. Viewings scheduled in diary in good time, fab help from everyone. Thanks
Thank you for taking the time to leave a review Janice, I am glad to read that the service was first class. Sarah Mains, Director
5/5
GoogleExcellent friendly professional service keep you informed throughout the Sale/purchase highly recommend 👍 …
Thank you for leaving your review Michael, we do appreciate it. Sarah Mains
5/5
GoogleAn excellent and helpful staff I had problems selling this flat for over 6 months until I switched and within weeks I had an offer. I’d definitely recommend to anyone selling.
Thanks very much for your five star review! Kind regards, Julie Knox, Customer Success.
5/5
Google. Aime Lynch valued our property and was thorough,efficient and personable. I have every confidence the excellent service will continue when the house goes on the market in the New Year.
thanks very much for your fantastic review Jane, Amie will be delighted! Kind regards, Julie Knox, Customer Success.
5/5
GoogleAll of the team have made the process of selling my home so much less stressful and I would recommend to anyone. Thank you so much for all your help. Xx
Thanks very much for this fantastic review Victoria, we are delighted we made selling stress free! Kind regards, Julie Knox, Customer Success.
5/5
GoogleHelen was extremely professional and helpful and responded to phone calls and emails very promptly.
5/5
GoogleI have used Sarah Mains on two occasions and found them to be very professional and efficient. I switched to Sarah Mains after poor experiences with another agents and although they may not be the cheapest, it is worth it for the extra quality and peace of mind during a stressful process. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat customer service and really friendly team. Guide you through all requirements needed to sell your home and are more than accommodating with your own schedule. I would definitely recommend.
Thanks very much for such a great review Rob, kind regards, Julie Knox, Customer Success.
5/5
GoogleReally friendly and super helpful. Helen answered all my questions within a few minutes, couldn't answer my phone while at work so everything was sorted via emails which was fab!
Thank you for leaving a five star review Jess. I know that Helen will appreciate your comments. Sarah Mains, Director
5/5
GoogleHelen Knight provided a professional and genuinely caring service with excellent results. Everything taken care of from start to finish with brilliant communication every step of the way.
That's a great review Lisa, many thanks Sarah
5/5
GoogleAn excellent and helpful staff I had problems selling this flat for over 6 months until I switched and within weeks I had an offer. I’d definitely recommend to anyone selling.
Thanks very much for your five star review! Kind regards, Julie Knox, Customer Success.
5/5
GoogleOver the past many years, I have always used Sarah Mains Residential estate agents for both my purchasing and selling. As they truly are the best to company to use in the area. The staff are always professional and genuinely care about the quality of service they give and for their customers experience. I can but only highly recommend this company!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sarah Mains's Gosforth office has 405 reviews across 1 platform: 405 on Google.
Sarah Mains Gosforth is rated 4.8 out of 5 across all 405 reviews, and 4.8 out of 5 on Google from 405 reviews.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Gold.
Sarah Mains Gosforth, 75 High Street, Gosforth, Tyne & Wear, NE3 4AA.
