Every review we hold for the Gosforth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Sarah mains were fast and efficient at securing a new tenant for my property and also dealing with the maintenance issues. No complaints from me. I would recommend to any landlord looking for a reliable lettings agent.
James · 21 March 2024
Agent replied · 30 March 2024
Many thanks for your five star review James and for the recommendation.
Sarah Mains
★★★★★ 5/5
GoogleHelen has been excellent at keeping us informed and advising us on the best way to proceed. Very professional throughout, would not hesitate to recommend
Kathryn · 29 July 2019
Agent replied
Thanks very much for your five star review kathryn, it really is very much appreciated. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleI have found Lucy to be very helpful ,understanding and very easy to talk to ,nothing is a bother to o her,I can quite happy give her a five star rating,
Sheila · 25 July 2024
Agent replied · 24 August 2024
That's great to read Sheila, many thanks. Lucy is thrilled with your comments.
Sarah Mains
★★★★★ 5/5
GoogleI have recently been in contact with Sarah Mains whilst buying my first home. The engagement with them was perfect from the start, initially I dealt with Helen who was perfect in everyway. She ensured my partner and I were comfortable and happy throughout the entire process and gave us guidance where needed. Would totally recommend!
Georgia · 17 October 2019
★★★★★ 5/5
GoogleMegan has been wonderful throughout the selling process. Very patient, attentive and professional.
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 20 June 2021
Agent replied · 19 June 2024
That's great to hear Charlotte. Thank you for taking the time to leave your review.
Sarah Mains
★★★★★ 5/5
GoogleMy husband and I have been dealing with Susan Richardson, the branch manager of the Fine & Country department. We have found her very informed and a pleasure to deal with. We have been kept in the loop at every turn with regards to viewings and potential properties that might interest us. We would be happy to recommend using Sarah Mains or Fine & Country to anyone looking for a professional and efficient service.
Mrs · 30 July 2018
Agent replied
Thank you very much for your Five star review Mrs Pearse, Susan and the team at Fine & Country will be absolutely delighted! Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleHaving just started with Sarah mains I have had the following experience. I was introduced to all members of the jesmond branch and given a full insight to their respective rolls.
I had 3 properties that required Tenants, I found the the pro active attitude by josh and the rest of the team refreshing, they were all approachable and professional in their roles.
All 3 properties are all let!! Well done team.
Jonathan · 30 July 2019
Agent replied
Many thanks for your review Jonathan, I know Josh will be delighted with your comments.
Sarah Mains, Director
★★★★★ 5/5
GoogleWhilst looking for a flat to purchase as a Buy to Let, I chose to use Sarah Mains, reason being as it is a strong well known reliable brand. The service I received was fantastic, Helen really took the time to understand exactly what type of property I was looking for. I was shown a selection of properties that matched my want list, whilst also receiving both a professional and friendly service.
Nicola · 29 July 2019
Agent replied
Thanks very much Nicola for this fantastic review. Helen will be delighted! Kind regards, Julie Knox, Customer Success.
★★★★★ 1/5
GoogleLived with them and had no problems until it came to moving out and they are refusing to return my deposit or even complete checks for them, would avoid!
Jordan · 17 August 2024
Agent replied · 24 August 2024
I am sorry that you have had cause to leave a one star review but we are happy to discuss this with you. Please call 0191 2390815 if you would like to do this.
Sarah Mains
★★★★★ 5/5
GoogleExcellent service, Scott has been brilliant!
Nikki · 13 December 2022
Agent replied
That's great! Many thanks for your five star review.
Sarah Mains
★★★★★ 5/5
GoogleSusan was extremely helpful in the marketing and sale of our house . Very professional service .
Would highly recommend using Sarah Mains .
Vanessa · 30 July 2018
Agent replied
Thanks very much for your five star review Vanessa. I will pass this on to Susan and the team. They will be absolutely thrilled! Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleJane and all the team at Sarah Mains were fantastic - our house sale could not have gone more smoothly and they kept us up to date every step of the way, giving excellent advice and support whenever we needed it. Highly recommend.
Julia · 1 October 2023
Agent replied · 30 December 2023
Thank you for taking the time to leave your review Julia. Jane and the team really appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleHelen Knight has been dealing with my move. To say she has been amazing would be an understatement. I have been notified about every little detail and for a first time buyer I’ve found that so, so helpful.
So a big thank you to Helen for making my first time buying experience the best!
Matt · 30 July 2019
★★★★★ 5/5
GoogleGreat service, very professional and kept me up to speed.Would definitely use them again....Thank you Helen Knight, keep up the great work
Paul · 29 July 2019
Agent replied
Thanks very much Paul. Helen will be absolutely delighted with your review. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
Googlethe expertise and professionalism were of an extremely high standard and I would have no hesitation in recommending this friendly and competent company.
Michael · 3 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave this great review Michael, we do appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleHighly recommend This estate agent and especially the personal professional service front Helen Knight which has been fantastic thank you
Samantha · 29 July 2019
Agent replied
Thanks very much Samantha, Helen will be absolutely delighted you were happy with the service she provided. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleThankyou so much to Lucy for the email and for your efficiency and promptness and first class service.
Kind Regards
Karen Gaughan
Karen · 24 September 2024
Agent replied · 24 October 2024
Thank you for the five star review Karen, we really do appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleExcellent service from Donna and Kelly in selling my property. When the sale collapased they got it straight back on the market and sold the same day. Alway there to help and fast to respond to any enquiries. Thank you.
Steven · 1 October 2023
Agent replied · 30 December 2023
Thank you for the five star review Steven, Donna and Kelly are passionate about what they do and I know that they are delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleScott was professional and extremely helpful and efficient. I ended up not proceeding as the property wasn't the best match for me, however Scott was a pleasure to deal with and is a credit to the company.PositiveResponsiveness, Professionalism
Ross · 20 June 2022
★★★★★ 5/5
GoogleGood at communication throughout the process. Friendly staff.
Lahiru · 13 February 2026
★★★★★ 5/5
GoogleWe have 7 property' s with the office and we have had exceptional and helpful service with good advice ; this illustrated there indepth knowledge of the local property market.Service has always been polite ,informative and efficient.
We also have the property's fully managed by them and once again the service has been absolutely marvellous.
We would recommend the team to any landlord.
Neil and Diane
Neil · 29 July 2019
Agent replied
Thanks very much for such a fantastic review Neil. Our Property Management Team will be absolutely delighted! Kind regards, Julie Knox, Landlord Success.
★★★★★ 5/5
GoogleQuick, easy and simple process to selling our flat, had viewings and offers within days of it being listed. Very happy with the result.
Ciaran · 25 July 2024
Agent replied · 24 August 2024
That's great! Many thanks for taking the time to leave your review Ciaran.
Sarah Mains
★★★★★ 5/5
GoogleGreat service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you
Sharon · 25 July 2024
Agent replied · 24 August 2024
Many thanks for your review Sharon, Lucy is thrilled with your comments.
Sarah Mains
★★★★★ 5/5
GoogleVery professional helpful staff would highly recommend
Mal · 13 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.