Sarah Mains Gosforth reviews

★★★★★ 5/5

Google

I can't recommend Sarah Mains highly enough. Although still in my property selling/buying journey, all of the staff have been so professional throughout. Lucy has continued to check in with me on a regular basis, offering kind words of support and encouragement and with a genuine interest in everything going on. Would thoroughly recommend!

Paula · 27 March 2024

★★★★★ 5/5

Google

Sarahmains were excellent at selling my house! it was only on the market a few days and it sold straight away. Amie was so professional at her job and kept me up to date with the whole process from start to finish all the staff done an amazing job at jesmond branch. So I'm giving them 5 stars and I would definitely recommend sarahmains if you want to sell your house. Thanks again!!

Kevin · 29 July 2019

★★★★★ 5/5

Google

From first speaking to Susan from Fine & Country I warmed to her. Her friendly and very helpful manner was always there on the other end of the telephone. She would regularly update us on the progress of the sale and purchase of our new property. I really feel if not for Susan we wouldn't be in our new property now! Thankyou so much Susan for finding our perfect new home!!!

Dawn · 31 December 2022

★★★★★ 5/5

Google

The service I received from Sara Main has been second to none. I dealt with several people, Helen Knight initially. They all did what they said they would, followed up promptly and went the extra mile.. Id highly recommend their services.

Sharon · 14 March 2019

★★★★★ 5/5

Google

I would like to thank Susan Richardson for her excellent service. Throughout my dealings with her ,she was professional,reliable and provided me with all the necessary information to assist me with my sales enquiry.I would thoroughly recommend using her expertise.

Ruth · 29 July 2019

★★★★★ 5/5

Google

Professional, friendly service from a highly knowledgeable team. Supported us through what can be a stressful experience, keeping us informed every step of the way and giving us valuable advice. Many thanks to Susan and the team - highly recommended.

Charlotte · 29 July 2019

★★★★★ 5/5

Google

This the second time i have used SMR LTD for property sale purposes. They are a truly professional team and we would not hesitate in recommending their services. Beginning with initial first visit by Amie Lynch (sales survey) moving onto Megan Adams (sales negotiator )and finally to Donna Bell (sales progression & hand-over) all three women were courteous and helpful in all areas ,they were always available and willing to address any questions we may have had, they made the selling process easy and we would just like to pass on our sincere thanks to you all it has been a pleasure to have met you all and best wishes for the future . Steve & Sue McMullenPositiveResponsiveness, Quality, Professionalism, Value

Steve · 25 August 2021

★★★★★ 5/5

Google

Very impressed with level of communication. We were always contacted by email,or phone to advise us of viewings or offers. We would particularly like to thank Megan Adams for her professional approach and her negotiating skills to secure us a successful outcome. We were also impressed with Amie Lynch who valued our property. Both ladies are a credit to Sarah Mains.PositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2021

★★★★★ 5/5

Google

We recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a stressful situation, that little bit easier. She kept us informed at every stage and helped us to chase solicitors along the way. No question or problem was an issue for Donna. She always returned calls and was an excellent middle man between ourselves and our seller. I could not recommend her enough and if we ever choose to sell, we wouldn't hesitate to use Sarah Mains to represent us. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Sara · 25 August 2021

★★★★★ 5/5

Google

Excellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.

Micaela · 20 April 2024

★★★★★ 5/5

Google

I cannot fault the service from the Sarah Mains team. Helen has been a pleasure to speak to by telephone and email. I can’t thank her enough for getting my offer accepted, I am delighted, thank you so much.

GDL · 20 March 2019

★★★★★ 5/5

Google

Helen knight We would like to take this opportunity to express our thanks to Helen We appreciated her good humour, kindness and care during our viewings and greatly valued her knowledge and the time she gave to us.

Pattie · 29 July 2019

★★★★★ 5/5

Google

An extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support

Jon · 13 March 2026

★★★★★ 5/5

Google

Donna was really helpful when we were buying our home 6 months ago. Thanks again

Vicki · 30 May 2023

★★★★★ 5/5

Google

Very good experience with my first buy. Donna has been more than perfect, very patient with me and really helpful. Very good communication from the team. Thank you very much!PositiveResponsiveness, Professionalism

Jennifer · 20 June 2021

★★★★★ 5/5

Google

Helen Knight provided us with a 5 star service going the extra mile to support us with the sale of our lovely home. She is professional and personable we couldn’t recommend this agent more. Thank you Helen.

Tracy · 29 July 2019

★★★★★ 5/5

Google

All the staff who have helped with the sale of our house have been enthusiastic and eager to assist. Helen Knight has been our main negotiator and has supported and advised us through the process. It is almost 30years since we last moved house and we were feeling nervous however the guidance we received was very reassuring Thank you to Helen and all the team Pat and Janet O'Brien

Janet · 29 July 2019

★★★★★ 5/5

Google

Susan Richardson is an exemplary representative helping me to secure the sale of my property. She has provided a first class service and should be commended for her professional, courteous and helpful approach to her work.

Grenville · 29 July 2019

★★★★★ 5/5

Google

We found the staff to be very professional, understanding, helpful. And Could not fault the way they handled selling our property, especially Megan she was great. Thanks Bob AaronPositiveProfessionalism

Robert · 20 June 2021

★★★★★ 5/5

Google

A great agent that I have used many times. Having experienced working with other estate agents I would rate Sarah Mains above anyone else. Their initial valuation was good and sales team also very friendly and willing to help when asked to do so. If I had any problems I just had to call. If I had to be picky and say one thing that could be improved that would be communicating developments as soon as they happen to appease anxious sellers. I found myself having to chase things up a couple of times, but to be fair I am pretty impatient! All in all, a great team and I would definitely use their services again.

Kevin · 16 September 2020

★★★★★ 5/5

Google

I recently bought a property through Sarah Mains. From start to finish, Helen was extremely helpful, responding to my queries promptly and courteously. Communication was quick and easy. I’d recommend Sarah Mains and especially Helen.

June · 29 July 2019

★★★★★ 1/5

Google

Experienced appalling conduct from Sarah Mains, including but not limited to discrimination, misleading information and poor communication. A combination of these factors resulted in us losing the flat we wanted in favour of another applicant, to whom Sarah Mains had given preference. Their fees are also very expensive and I found myself having to do the majority of chasing when it came to the property search. I recommend anyone who considers using Sarah Mains find an alternative agent in the strongest terms possible. I note from the other negative reviews that their stock response is to simply highlight all their positive reviews. This attitude underpins the company's disregard for customer care and wellbeing as they offered no resolution to our situation or were willing to reconsider the application.

Jim · 17 August 2020

★★★★★ 4/5

Google

Well located and managed property. Chloe, Elliott and the team worked efficiently for the letting. Highly recommended.

William · 30 December 2022

★★★★★ 5/5

Google

A great agent that I have used many times. Having experienced working with other estate agents I would rate Sarah Mains above anyone else. Their initial valuation was good and sales team also very friendly and willing to help when asked to do so. If I had any problems I just had to call. If I had to be picky and say one thing that could be improved that would be communicating developments as soon as they happen to appease anxious sellers. I found myself having to chase things up a couple of times, but to be fair I am pretty impatient! All in all, a great team and I would definitely use their services again.

Kevin · 29 July 2020