Every review we hold for the Gosforth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a very good experience with them. They are very efficient in replying to emails and do effective communication to sort out nay issues you face. I highly recommend it for friends.
Muhammad · 17 December 2025
Agent replied · 16 January 2026
Many thanks for your five star review Muhammad, we really do appreciate you taking the time to wrote this.
Sarah Mains
★★★★★ 5/5
GoogleSarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!
Nicole · 20 February 2024
Agent replied · 21 March 2024
Kelly and Donna are delighted with your review Nicole, thank you for taking the time to write this.
Sarah Mains
★★★★★ 5/5
GoogleI just want to give a big thanks to Elliot Scott of Sarah Mains for the assistance althroughout the process of renting a property. He even spared us time to view the house in a very short notice. All the best mate, Cheers.
Ar · 30 May 2023
Agent replied · 29 July 2023
We really appreciate this review about Elliot, many thanks.
Sarah Mains
★★★★★ 2/5
GoogleI don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek.
Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C
Geri · 20 February 2024
Agent replied · 21 March 2024
If you would like to discuss your concerns with us Geri please do give us a call on 0191 2390815
Sarah Mains
★★★★★ 5/5
GoogleAndy was as friendly as ever whilst showing me and my partner jasmine around several houses now. We both appreciate his expertise.
Danny · 20 August 2024
Agent replied · 24 August 2024
Many thanks for your great review Danny. Andy is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleI can highly recommend Susan Richarrdson the service she provided was absolutely superb , she was a great support through the whole viewing and sales process , her knowledge was fantastic and she answered all calls and queries with efficiency , her caring approach made me feel valued. Thank you so much to all involved but especially Susan a huge asset to the team!
Marie · 29 July 2019
Agent replied
Thanks you very much for such a fantastic review. Susan will be so thrilled at how happy you are with the service she provided. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleScott at Sarah Mains has supported me three times re: different properties with finding a tenant. Scott is always helpful, friendly & professional.
I love their Video Service
I have referred family & friends to Sarah Mains, as I know they will receive an excellent service
Pamela · 31 December 2022
Agent replied
Many thanks for your great review Pamela and your referrals, we really do appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleScott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.
Steve · 20 May 2024
Agent replied · 19 June 2024
Many thanks for taking the time to leave a five star review Steve.
Sarah Mains
★★★★★ 5/5
GoogleOverall, it was a really positive experience from start to finish. Communication was smooth, the process was clear, and everything felt well organised. Any questions I had were answered quickly, and the service was consistently professional. I appreciated the attention to detail and would definitely recommend this to others.
Wayne · 13 March 2026
★★★★★ 5/5
GoogleWonderful service by a team of professionals who were always very friendly, helpful, patient and efficient even though my flat purchase was more challenging as an Expat. Special thanks to Wendy Sopwith, Susan Tennant and Susan Webb for a fantastic service which was highly appreciated and I wouldn't hesitate to recommend all of these wonderful ladies.
Many thanks again to you all!.
Paula · 29 July 2019
Agent replied
Thanks very much Paula for your lovely comments. Wendy and both our Susan's will really appreciate that you took time to write such a fantastic five star review. Kind regards, Julie Knox, Customer Success.
★★★★★ 5/5
GoogleMade everything easy for us super helpful lovely service from start to finish. Totally recommend brilliant customer service skills
Chelsea · 13 February 2026
Agent replied · 13 April 2026
So glad to read your lovely review Chelsea, very many thanks.
Sarah Mains
★★★★★ 5/5
GoogleJust wanted to thank Andrew boreland whose advice today was amazing. I could not believe how quick he spotted an issue and gave us options to address it. He is a credit to Sarah mains!
Suzanne · 26 August 2023
Agent replied · 30 December 2023
Many thanks for this great review Suzanne, Andrew is thrilled with your comments.
Sarah Mains
★★★★★ 5/5
GoogleVery professional and honest. We were carried along throughout the process and got more than we actually hoped to get. Great team!!!
Uche · 14 January 2026
Agent replied · 13 April 2026
Many thanks for your great review Uche, we really appreciate it.
Sarah Mains
★★★★★ 5/5
GoogleSarah Mains estate agents have been amazing! As a buyer I have found their communication to be great, from arranging viewings, discussing properties and proceeding with sales. Megan has been especially helpful and has always been happy to answer any questions and help us with advice in any way she can!PositiveResponsiveness, Quality, Professionalism
Rachel · 25 August 2021
Agent replied
I was delighted to read your comments about Megan, very many thanks for the five star review Rachel.
Sarah Mains
★★★★★ 5/5
GoogleI have been very impressed with Sarah Mains especially Lucy Flannigan in connection with my house sale
Debbie · 25 July 2024
Agent replied · 24 August 2024
We really appreciate your review Debbie, many thanks.
Sarah Mains
★★★★★ 5/5
GoogleSold my flat with Sarah mains. From start to finish they were amazing. The initial valuation was more professional and comprehensive than any other estate agent I had spoken to. All the viewings were organised and conducted really well. The sale did take longer than expected but only due to an issue with the initial buyer. Kelly and Donna especially were spot on and managed to keep me calm throughout the process!
Jess · 7 March 2024
Agent replied · 21 March 2024
Many thanks for your great review Jess, Kelly and Donna are delighted with your lovely comments.
Sarah Mains
★★★★★ 5/5
GoogleAndrew Boreland was fantastic in selling my apartment. Sold promptly and kept me updated with how the sale was progressing.
Nathan · 26 March 2024
Agent replied · 30 March 2024
Thank you for taking the time to leave this review Nathan, I really appreciate it. Andrew is delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleThey were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.
Joanne · 7 March 2024
Agent replied · 21 March 2024
Many thanks for taking the time to leave a five star review Joanne and for your great comments about Andrew.
Sarah Mains
★★★★★ 5/5
GoogleThoroughly impressed with the top quality communication. Lauren was a particular credit to the team!
Charlie · 20 May 2024
Agent replied · 19 June 2024
Many thanks for taking the time to leave a five star review, Lauren is delighted.
Sarah Mains
★★★★★ 5/5
GoogleThey done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment
Prasathcic · 13 March 2026
★★★★★ 5/5
Google1st class service provided during what is always going to be stressful when selling your house .
Susan Richardson and her staff excelled at the service provided
Polite and always on the end of a phone when required .
Simply a 5 star service , well done and thanks
Rob and Linda
Rob · 30 July 2018
Agent replied
Thanks very much Rob, your five star review is very much appreciated!
★★★★★ 5/5
GoogleVery professional and good communication in sales progression. Nice gift as an extra touch on getting the keys day
Lauren · 22 July 2026
★★★★★ 5/5
GoogleSarah Mains have been a pleasure to work with. The photos and videos they did of my house were absolutely stunning, I’m so happy with how they turned out. The office is also very friendly to contact, Andrew and Donna can never do enough for me and they are both genuinely nice people, I would definitely go to sarah mains again on my next move whenever that may be. I am a little late writing this as i don’t have access to my Googlemail account and using a friends.
Thanks again Sarah Mains!
-Alexandra Pellegrino (not Lou Newton)
Lou · 12 January 2023
Agent replied
Thank you for this lovely review Alexandra. Andrew and Donna are delighted with your comments.
Sarah Mains
★★★★★ 5/5
GoogleDonna has been so helpful throughout the whole process. She is very professional and has reacted efficiently to any query we had. We couldn't recommend Sarah Mains more. Thank you
Jordanna · 27 February 2023
Agent replied
Many thanks for taking the time to leave this wonderful review for Donna. We really appreciate it Jordanna.
Sarah Mains
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.