5/5
Great service, very helpful and supportive with any queries. Highly recommended.
Trusted Agent profile · Gloucester
★★★★★
203 reviews across 3 platforms
48 Stroud Road, Gloucester, GL1 5AJ, GL1 5AJ
TG Sales & Lettings's office in Gloucester, at 48 Stroud Road, is rated 3.7 out of 5 across 203 reviews on three platforms, including 84 Google reviews rated 4.5.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
Great service, very helpful and supportive with any queries. Highly recommended.
1/5
if you are to vacate their properties
if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.
1/5
People waiting outside waiting to be seen when the office was shut on their opening hours, didn’t open until 45 min after opening time...wondering if a vendor lost a potential buyer... very unprofessional, bit of a cowboy attitude
Morning Costin. Sadly, you were sat outside the wrong office as per your instructions, so maybe you would like to take this up with the company that instructed you. We certainly will be, regarding how rude you just were and your unprofessionalism. But thank you for returning them to the correct office! Our Stroud Road office opens at 9.30am on a Monday, as the door clearly states. Have a good day.
5/5
I could not recommend TG enough. From their professional advice to general support through what isn't always an easy process. Their staff are extremely knowledgeable and they always make time to help you understand the process more. Fantastic company
Thanks Nick for your kind words. Best Wishes, Rachel
5/5
As a first time landlord it has been a pleasure working alongside all at TG in finding the right tenants for our property. Thank you especially to Claire who ensured everything went smoothly and ran like clockwork.
Thanks for your kind words Jo, it was a pleasure. Best Wishes, Rachel
5/5
Selina managed our house for 3 years. We couldn't have asked for more. Always available when we needed to make contact and regularly inspected our house. You will find it hard to find a better letting agent!
Thank you very much for your kind comments Darren. It was an absolute pleasure managing your property! Hope you are all well :-)
5/5
Excellent service from the whole team. We were kept up to date at all times during the sale of our property and dealing with our rental property. Professional and customer focused, it was a pleasure dealing with the team especially during lockdown where they never took their eye off the ball. Wishing you all the success you rightly deserve Rachael Green and Adrian Carter.
5/5
Used Taylor’s in Cardiff bay
Used Taylor’s in Cardiff bay. Sian and the team were amazing. Definitely recommend them.
5/5
Used TG Residential for many years, they are very professional & reasonable with fees as a letting agent. The staff are very helpful & friendly & a pleasure to do business with them.
Thanks Adrian its great to work with Landlord's like you and a great job on the new front door! I'm sure your new tenants will be really happy there. Rachel
5/5
Nicole,Downend branch you're simply the…
Nicole,Downend branch you're simply the best.
5/5
Had a great initial meeting with Dan, we listed our house with T&T on the Monday, they marketed the property and lined up 7 viewings for the Saturday morning, by the close of play Saturday we’d had a proceedable offer, job done. Their communication through the process is great too, keeping us fully up to date with proceedings.
5/5
We stay in a property which Nathaniel…
We stay in a property which Nathaniel Allibone manages with his team.
5/5
The team at TG Residential have been excellent whenever I have had any reason to deal with them and I wouldn't hesitate to recommend them 100%. Thank you!
Thankyou, always a pleasure to work with you. Best Wishes, Rachel.
1/5
This letting agent will frustrate your…
This letting agent will frustrate your life, I’ve been literally sleeping outside for the past 3 days even when I have my money This is so embarrassing and disheartening I did not see this coming💔💔💔💔💔
1/5
Awful estate agents
Awful estate agents - selling a property that wasn't even available to buy led us up the garden path after we had forked out £200 for mortgage valuation and then £600 for survey. To then be told seller hasn't even given notice to tenants worst customer service no apologies avoid at all costs!
1/5
Booked us in for a viewing at the beginning of the week. Advised us the property had been let half hour before the viewing!!
Hi Arran, sorry to see you felt the need to post this but I'm sure you understand the lettings process and how quick the market moves. A viewer from last night took it, just before we called everyone to cancel. I would have thought that this was a better way to do it and to inform you rather than you having a wasted journey to view something that is no longer available? I cant find you on our system so maybe it was booked under another name. Good luck with your search. Rachel (Director)
1/5
Booked us in for a viewing at the beginning of the week. Advised us the property had been let half hour before the viewing!!
Hi Arran, sorry to see you felt the need to post this but I'm sure you understand the lettings process and how quick the market moves. A viewer from last night took it, just before we called everyone to cancel. I would have thought that this was a better way to do it and to inform you rather than you having a wasted journey to view something that is no longer available? I cant find you on our system so maybe it was booked under another name. Good luck with your search. Rachel (Director)
2/5
Couldnt care less ! I have used this company,as a landlord…
I've used this company,as a landlord for around 15 years.
4/5
The all staff at the branch was helpful…
The all staff at the branch was helpful and prompt in their actions. Welcoming in the office and good telephone etiquette.
5/5
Highly recommend Selina’s Lettings. 5 star letting agent.
1/5
Scammers
Still have not gotten my deposit after requesting it more than a month ago - these people are disgusting scammers
1/5
Blocked from viewing properties. Wonder if vendors know how obstructive their agent is. May Post a letter to the vendor to advise.
Dear Kate, I'm afraid that I am unable to find you on our system as an applicant and I can assure you that we are not in the business of "blocking" people from viewing. Until we sell a house, we work for free so it's not in our interest not to view and to sell the property. We are a business after all and have a job to complete. Maybe you could email me directly and tell me which property it was and i can look into it. My email is rachel@tgres.co.uk otherwise, one will assume this is a fake review. Thanks Rachel, Director
5/5
Just spoken to a lady who was lovely, having spoken to many different agent's from various companies today this lady was the only person who gave me the time of day when I mentioned housing benefit. so thank you my faith has been restored that not all letting agents look down their noses at unfortunate people like me!
5/5
Highly recommend. Selina and her Girls, Casey and Jessica have been fantastic through all our tenancy, always there to help, assist with any issues, and very efficient when we needed to find new home. The most pleasant surprise I got when I received a nappy cake as a congrats to my newborn arrival. Fantastic experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
TG Sales & Lettings's Gloucester office has 203 reviews across three platforms: 84 on Google, 35 on Facebook, 84 on Trustpilot (across the whole business).
TG Sales & Lettings Gloucester is rated 3.7 out of 5 across all 203 reviews, and 4.5 out of 5 on Google from 84 reviews.
TG Sales & Lettings Gloucester, 48 Stroud Road, Gloucester, GL1 5AJ, GL1 5AJ.