TG Sales & Lettings Gloucester reviews

★★★★★ 5/5

Google

From our very first conversation with Glenn at TG Sales & Lettings, the service has been absolutely exemplary. The entire process was made so easy and stress-free thanks to his professionalism and attention to detail. Glenn kept us informed at every stage, always clear and prompt with updates, which gave us complete peace of mind. We couldn’t have asked for better support. 💯 recommend without hesitation!

Nikki · 9 July 2025

★★★★★ 5/5

Google

We recently sold through TG and it was a great experience. We sold very quickly and for very close to the asking price. Warren was our point of contact throughout and was very friendly, and easy to speak to. It was also very easy to get … More

Kelly · 10 December 2025

★★★★★ 5/5

Google

After being unsuccessful in selling our property with another estate agent we decided to go with TG and wish we had done so sooner. Warren was great and managed to get us a good amount of viewings and then to … More

Anita · 10 December 2025

★★★★★ 5/5

Google

A heartfelt thank you to Glenn, Warren and the entire team for making the purchase of our new home a smooth and positive experience. Their calm professionalism, clear communication and swift action made all the difference. From the moment … More

Justyna · 10 November 2025

★★★★★ 5/5

Google

We have instructed TG to sell our last two properties as they provide a very friendly and professional service, where going that little bit extra can make all the difference and a special thanks to Warren for all his support. Easy to communicate with, efficient and accommodating, we would definitely recommend TG Sales and Lettings.

Tom · 8 June 2025

★★★★★ 5/5

Google

I bought my first house with TG Sales a few weeks ago and the service from Warren has been excellent throughout. Friendly, accommodating and always quick to respond to any queries I had, would highly recommend!!

Edward · 10 December 2025

★★★★★ 5/5

Trustpilot

Nathaniel Allibone

Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.

Ai · 5 January 2026

★★★★★ 5/5

Google

Brilliant estate agency especially Warren who guided us expertly through our recent house purchase with TG Sales. His calm and always helpful manner certainly helped us to navigate the stress of … More

Claire · 4 September 2025

★★★★★ 5/5

Google

Glenn and the team were brilliant in keeping us updated and even with a couple of fiddly bits on exchange day. Great service!

Lewis · 4 November 2025

★★★★★ 1/5

Trustpilot

Don’t bother using them

So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.

Swinoki · 21 April 2026

★★★★★ 5/5

Google

Buying our first investment property was a big step for us, and we’re incredibly grateful to Glenn and his team for making the entire process smooth, and professional. … More

Adam · 13 July 2025

★★★★★ 5/5

Trustpilot

Thanks Nathaniel Allibone & team

As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.

Mr · 11 September 2024

★★★★★ 5/5

Google

Bought my first property. TG have been amazing throughout the whole process. Glenn was excellent and was able to get things sorted quickly for me and answered any questions I had at any point. Can't recommend TG enough. They've been excellent.

Lakey · 9 December 2024

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!

Louise · 10 August 2024

★★★★★ 1/5

Trustpilot

Security Deposit not being paid

Looked at a property in Northampton, after viewing the property decided to move forwards with the rental and was asked to pay a security deposit. Unfortunately the reference checks failed and was promised my security deposit back with 3-5 working days. 10 days later was told that there was a problem with the refund system and would get the payment by the Friday. No funds had been returned. Spoke to the Northampton branch and was told that the person I was dealing with was out of the office until Monday. Not happy as having to wait nearly 3 weeks is just unacceptable.

David · 13 February 2026

★★★★★ 5/5

Google

We can’t recommend TG Sales & Letting enough, They are a excellent estate agent to deal with from start to finish, Thankyou Glen & especially Michelle who really did go the extra mile, please if you are looking for a very experienced knowledgeable estate agent look no further, A big thank you to you both & the team Barry & Linda

Barry · 11 November 2023

★★★★★ 5/5

Trustpilot

Joe Ashton

Joe Ashton - Stevenage base.From the first viewing to exchanging and completing Joe was amazing. He constantly was chasing unanswered questions from other companies ensuring we had the correct answers in a quick time. He was ALWAYS contactable and able to answer our questions, making our first house buy so much easier. He was thorough one our first house viewing showing us each room and able to answer all questions we had in such detail. 10/10.Thank you again Joe for making our first house purchase such a great experience!

Nick · 27 July 2024

★★★★★ 5/5

Google

Ive used Glenn and the team to sell a few properties over the years and the service has been excellent. They keep you well informed and work with you to resolve any issues that arise. Proactive and professional at all times.

Paul · 11 September 2024

★★★★★ 5/5

Google

Huge thanks to Glenn, Vince, Rachel and the team for their help and support in last 3 months with both the sale and purchase of old and new home....always very friendly with any query I had, however small or stupid it may have been....helped make the usually highly stressful process as straightforward as can be....previous memories of estate agents have been of pushy sales people, but not on this occasion.....happy to recommend to anyone looking to sell or buy using them...Thanks all

Phil · 11 November 2020

★★★★★ 5/5

Google

I have been with TG Sales & Lettings since it was created and TG manages a few houses for me. I think I saw everything as a landlord and what some landlords do not seem to understand is that you can have all the credit checks done to see if the tenant ticks the boxes, this will never show you if a divorce, a disease, unemployment etc are going to send the tenant right in " cuckoo land " or in " new-zombie " zone. Bottom line, I put a house for sale, I had a buyer in 5 days, the house sold in 12 weeks ish, Glenn Smith/Sales answering my questions straight away for things I did not know how to do and even contacting my solicitor. I have and and I am still dealing with the 4 stars ladies at TG lettings: Rachel/director, Ros &Tina/maintenance, Erin/accountancy, always answering, always helping, always working around my budget, and always finding a solution and giving me advice. They are the pillars of the firm. Conclusion EFFICIENCY is what describes TG Sales & Lettings team.

Martine · 9 December 2024

★★★★★ 1/5

Trustpilot

If I could score less than one star I…

If I could score less than one star I would. I called about a property, turns out it was false advertising and a scam and illegally listed. The lady on the phone was rude and condescending, she didn't listen to anything I said and kept repeating the same questions, she couldn't get her facts right and then she had a hissy fit and hung up on me. If they treat all their customers like this they will be out of business in a week. They definitely don't know GDPR law, they may end up in prison with a £18 million pounds fine

Rob · 1 December 2025

★★★★★ 5/5

Google

I have dealt with TG Lettings since the beginning of their business, the service is fast and friendly also Rachel has been very helpful with legal advice with problem tenants and hasn’t charged for this service. In the past I have had problems with Letting Agents but wouldn’t use anyone else but TG to sell or let my properties. I find the staff and Directors very helpful and honest which is very refreshing in the sad society that we live in.

Sue · 12 November 2019

★★★★★ 5/5

Google

Have lived in a property managed by TG sales and lettings for coming up 8 years and cannot recommend enough. Any time there has been an issue or any maintenance needs doing they resolve it as soon as they can and always keep us in the loop if there is any delays/updates. Every time you interact with staff, if it’s email, phone or in person they are always friendly, polite and professional. From enquiring about viewing the property to routine inspections, everything is easy. Cannot recommend enough.

Bridie · 3 November 2024

★★★★★ 5/5

Facebook

I must be honest with this review. The process of securing my first flat after Uni was hard and difficult. Plenty of paper work but all through the process, Casey was brilliant and guided me through it all. Jess is great and always ready to assist anytime. I have enjoyed my time with Selina’s letting and highly recommend them. They are professional, honest, caring and great bunch of people. I rate them 5 star 🌟 for excellent service and always fun going into the office. They are prompt to respond to emails, any complaint, services etc.!!! Thank you ☺️ so much Selina, Jess & Casey 😍

DI · 8 November 2018