Trusted Agent profile
★★★★★
164 reviews across 2 platforms
Unit C, The Barge Arm East, The Docks, Gloucester GL1 2DQ
Naylor Powell's Gloucester office at Unit C is rated 4.6 out of 5 across 164 reviews on two platforms, including 152 Google reviews rated 4.7. The 12 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleNiamh, olivia and the team have been nothing but patient and professional during a very difficult move. Their personal care and attention is unmatched
Thank you very much for your review. We wish you all the best with your new home!
5/5
GoogleIf you are selling or buying in Gloucester Docks there is only one firm to talk to - Naylor Powell. Laurie Duckworth’s “straight forward, honest and helpful” approach is as good as it gets
Thank you for the kind review. It's a pleasure working with yourselves and glad you have been happy with the service provided
5/5
GoogleGood experience with Naylor Powell especially from Niamh who was so helpful from start to finish. Thanks again Niamh :)
Thank you for your review. It was a pleasure working with yourself and we hope you are going to be very happy in your new home :)
5/5
GoogleReally Is very good Company and fair enough with all buyers and sellers . Staff are nice and professional and quickly procedure. We lucky to worked with you all and Thank you .
Thank you for the positive feedback. If you require our help again in the future we will be delighted to assist :)
5/5
GoogleA friendly and very good team💪 and And always helpful❤️ I recommend it to anyone who wants to buy or sell real estate. …
Thank you for your review. We are pleased we have met your expectations. Please get in touch should be we able to help you again.
5/5
GoogleSo I found the staff always friendly and super helpful. If they couldn't help they would find out and come back to me. They kept there word and where an around great team. Very impressed thanks you for all you did and changing our impression of estate agents. On completion of renting out our current property we got a move in box with lots of great treats in it.
5/5
GoogleNiamh & the team have been great in supporting me with my purchase at the quays, highly recommend.
Thank you for your review. It was a pleasure working with you and we hope you are going to be very happy in your new home :)
5/5
GoogleI found the whole team were very helpful and nothing was too much trouble. My main contact was Leah. As I am a new comer to the area, Leah answered all my queries about local amenities and transport links. Very professional. Will use again.PositiveResponsiveness, Quality, Professionalism
Thank you very much for your kind feedback, we are really pleased to hear that you have been happy with the service Naylor Powell has provided you with. We would be delighted to help you in the future. Best wishes, Naylor Powell, Gloucester Docks.
5/5
GoogleGreat friendly service, the team were fully supportive throughout I would have no hesitation in recommending the Naylor Powell team to friends and family.
Thank you for the feedback. Great to see you have been happy with the service and communication. We would be delighted to help in the future if needed :)
5/5
GoogleFantastic estate agents. The staff were very professional and provided excellent customer service. I would 100% recommend if you are looking to sell or buy a property.
Thank you very much for the review. Great to hear you have had a great experience with ourselves. We will be delighted to assist going forward :)
5/5
GoogleFantastic estate agents. The staff were very professional and provided excellent customer service. I would 100% recommend if you are looking to sell or buy a property
Thank you for the kind review. We will be happy to assist in the future if you require our services :)
5/5
TrustpilotFirst class service
First class service. Excellent communication skills and able guide through the complications of selling a property. The ever patient Robert was able to negotiate under very challenging circumstances and get the best outcome for me. Would certainly recommend.
5/5
GoogleFrom viewing to completion nothing was too much trouble for Niamh. She was attentive and very professional. My experience with Naylor Powell has been fantastic! Would highly recommend.
Thank you very much for the kind feedback. I am glad to see you had a positive experience. If you need any advice or help in the future the team will be delighted to assist
5/5
GoogleI viewed a series of apartments at the Docks with Niamh and she was extremely knowledgeable about every apartment. Naylor Powell is definitely the Gloucester Docks experts!
Thank you Angela for the kind and positive review. It's great to hear how helpful Niamh was. If you ever need any assistance or advice in the future do let us know and we will be happy to help :)
5/5
GoogleLaurie at the docks is very attentive and helpful. He’s very knowledgeable about the whole process. He made us feel relaxed about our sale. Highly recommend!
Thank you very much for the positive feedback. We will be delighted to help in the future if you need our assistance or advice again
5/5
GoogleNaylor Powell have managed some rental properties on behalf of a client of mine for a number of years and I have always found them to be attentive and helpful. They act swiftly to get properties re-let and to deal with any issues that arise. I would be happy to recommend their services to others.
Thank you for your review Alastair. We are very pleased to work with you and hope to continue doing so for some time.
1/5
TrustpilotAVOID THESE LYING UNPROFESSIONAL…
AVOID THESE LYING UNPROFESSIONAL THEIVES. They misinform you and SET YOU UP to LOSE ALL YOUR DEPOSIT MONEY. They took photographs at the inventory and LIED about them when leaving the tenancy. THEY FIDDLED THE DATE AND TIME STAMP showing faults that WERE NOT THERE on the inventory because they SET US UP to keep the deposit.They are aggressive,rude,MARC FOX IS A BULLY AND SEXIST CHAUVIST. The codes in the car park and door codes HAVE NOT BEEN CHANGED IN OVER 6 YEARS. SURVEILLANCE CAMERAS ON THE DOCKS DO NOT WORK SO BIKES, CARS and MOTORBIKES are BEING STOLEN OFTEN. Yet NAYLOR POWELL DO NOT CARE THEY DO NOTHING. THIEVES AND DRUG DEALERS FREQUENT AREA BECAUSE THEY KNOW HOW USELESS NAYLOR POWELL ARE. They are by far THE WORST COMPANY EVER - AVOID AT ALL COSTS>YOU HAVE BEEN WARNED!!!!
5/5
GoogleA lovely and extremely Professional business.All the staff were so helpful. Always ready to to go that extra mile. They have looked after properties for us over 25 years.
Thank you very much for taking the time to leave us a review. All the best from the Gloucester Docks office.
5/5
GoogleVery efficient.. from initial enquiry to selling our house, took just over a week! Great communication from Laurie throughout the sale. Highly recommend
Many thanks for the kind feedback. It was a pleasure working with yourselves and glad we were able to secure a slae so quickly for you. We will be delighted to help if you need our assistance in the future :)
5/5
GoogleEveryone at Naylor Powell was incredibly helpful throughout the buying process. When issues arose or other obstacles came up someone was always on hand to talk us through and help resolve whatever it was. Really personable service and very professional. 10/10PositiveResponsiveness, Quality, Professionalism
Thank you for the kind review. We are delighted that you had such a positive experience and are now all settled in your new home. Best wishes, the whole Naylor Powell Gloucester Docks team.
5/5
GoogleA great estate agent who will always represent you in a professional, efficient and friendly manner. Cannot recommend highly enough!
Thank you for the kind review. It's been a pleasure working with yourself and we look forward to working with you in the future
5/5
GoogleThey managed to sell my house for just over asking, which was worth their fee over cheaper competitors.
Thank you very much for the positive review. I am glad we managed to exceed expectations to get you the price we set out to. If ever you need our help again in the future we would be delighted to help :)
5/5
GoogleA professional agent who has guided me through the process of selling the house. Good support throughout with regular updates on progress of the sale. Staff always pleasant to deal with. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the kind and positive review. it has great to work with yourself on the sale. If ever you need the assistance of Naylor Powell in the future we would be delighted to assist. Kind regards, Naylor Powell Gloucester Docks Team
5/5
GoogleIt’s been an absolute pleasure working with Niamh, Olivia & Laurie - what a great team!
Thank you very much for the kind review. It's been a pleasure working with you aswell. If you ever need our help again in the future we would be delighted to assist :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Naylor Powell's Gloucester office has 164 reviews across two platforms: 152 on Google, 12 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Naylor Powell is rated 4.6 out of 5 across all 164 reviews, and 4.7 out of 5 on Google from 152 reviews, checked 9 October 2026.
Naylor Powell, Unit C, The Barge Arm East, The Docks, Gloucester GL1 2DQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.