5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
Trusted Agent profile · Gloucester
Andrews Letting and Management reviews in Gloucester
★★★★★
2,474 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ
Part of Andrews, see every office.
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 2,474 reviews on two platforms, including 330 Google reviews rated 4.7.
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Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
Agent replied · 23 August 2024
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Agent replied · 12 June 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
5/5
GoogleI have delt with Sarah Robinson from there Gloucester branch many of times now. She is always so helpful and noting is a problem for her to help with. A fantastic lady and always a pleasure to speak with.
Agent replied · 14 June 2024
Hi David, thank you for the five star review. Great to see that the team in Gloucester have been able to help you a number of times with a special mention to Sarah who clearly has provided an excellent experience for you each time. Thanks, Rhys
5/5
GoogleWe've been working for Andrews for over 10 years. We find their staff very helpful and efficient. We were first instructed by Sarah R and then later on by her colleagues. Its always a pleasure to work with Sarah.
Agent replied · 14 June 2024
Hi Matt, thanks for sharing your feedback. Great to see you've built a really strong relationship with the team and Sarah. Thanks again, Rhys
5/5
GoogleExcellent service from Talia Kenney dealing with are move she has gone above a beyond helping us through this process. She has made are move very easy and glad to be with Andrews as a agency
5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Agent replied · 12 June 2024
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Agent replied · 12 June 2024
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
5/5
TrustpilotAttentive and friendly
The whole process (from viewing to offer) was very rushed and quite stressful, but I guess that's standard for city renting. They were however very attentive during the process, especially Amber who mostly dealt with our case - quick to update, answer questions, etc. and very friendly
5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Agent replied · 12 June 2024
Hi Mark, thanks for the terrific review. Amazing to see that Michelle has been on hand to help you with all your property needs. We know Michelle will really appreciate the feedback, thanks again, Rhys.
5/5
GoogleFantastic experience purchasing my first property with Andrews. The service from start to finish was prompt and personal. Rebecca Crosby is a star and a real credit to the estate agents. Top service all round.
5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Agent replied · 12 June 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
5/5
GoogleJust been in to finalise all the paperwork before our move to a new rental property. Hayley and Nicole have been fantastic throughout the process. Really helpful, very attentive and very professional. If you are looking to rent then Andrews is the place to go.
Agent replied · 14 June 2024
Hi Neil, fantastic to hear Hayley and Nicole have been fantastic throughout the process and have delivered excellent support to yourself whilst finding you a property. Thank you for taking the time to give us five stars, I wish you all the best on the move! Thanks, Laura.
5/5
GoogleI regularly deal with Andrews as one of their chosen contractors. Liaising with many of the property managers in both Gloucester and Quedgeley. It is always a pleasure, the whole team are friendly professional and helpful, especially Justyna 😊 I would highly recommend them. …
5/5
GoogleReally happy with the service and attention given to us by Hayley at Andrew’s. We were looking for a house to let and needed one quickly as we had sold our house. Hayley found us the perfect property and made the journey painless. Recommended Agents.
5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Agent replied · 23 August 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
5/5
TrustpilotSpencer way property review
Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch
5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Agent replied · 23 August 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Agent replied · 12 June 2024
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
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