Trusted Agent profile · Gloucester
★★★★★
2,473 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ
Part of Andrews, see every office.
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 2,473 reviews on two platforms, including 330 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gloucester.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
5/5
TrustpilotLovely experience so far
Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon
5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
5/5
TrustpilotGreat experience
Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall
5/5
TrustpilotI would highly recommend Andrews estate…
I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.
Hi Charlie, thank you for the recommendation. We know that Ashley and the team will really appreciate your feedback and taking the time to leave us a review. Brilliant to see you received a great service, thanks, Rhys
5/5
TrustpilotNancy Henley
It was pleasure meeting Nancy Henley at our viewing on Saturday. Nancy showed us around the property and answered all our questions that we had and even gave us some ideas to think about with regards to the property. Nancy was friendly and very approachable. Many thanks Nancy for your time.Sam & Dan
4/5
GoogleSarah Robinson (property manager) at Andrews is a pleasure to communicate with and although our rental checkout was quite stressful, her professionalism made it feel quite easy. Sarah is always quick and efficient with answering questions and dealing with all our queries.
5/5
GoogleExcellent property renting company! They were professional, responsive, and provided top-notch service. The staff, Ms. Jasmine Gyde was knowledgeable, and they made the entire process smooth and hassle-free. Highly recommend for anyone in need of a reliable and trustworthy property renting service.
5/5
TrustpilotVery Good Experience
I have had a few agents not want to help me at all, Issy from Andrews was very lovely to work with, and she was very professional and helpful when looking at flats!
Thank you, Colleen! We're thrilled to hear that Issy provided you with such a positive experience. We appreciate your kind words and look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotHelpful and friendly team
Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison who has been very knowledgeable, fast polite and super friendly.
1/5
TrustpilotWasting my time …
I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.
Thank you for your feedback Natasha. I’m very sorry to hear that someone wasn’t there when you turned up for the viewing. I understand Shannon has been in contact with you now.
5/5
GoogleUsed Andrews Gloucester to rent a flat moving to Gloucester from Wales. Shayla has been extremely helpful and professional throughout the process of acquiring the flat, responding to any contact quickly with a friendly and warming manner. Me and my partner are very grateful for her assistance 5 out of 5 for customer service you've been great :)
5/5
GoogleShayla, John and Jill were all a fantastic help when purchasing our first home. Communication was great, and we must thank Shayla in particular for being so pro active in helping us arrange more than one viewing. She always greeted us with warmth and enthusiasm and nothing seemed too much trouble. Great customer service from the whole team.
5/5
TrustpilotGregory Rogerson is proactive, responsive and efficient.
We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.
5/5
TrustpilotI had a viewing for a property today on…
I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience
5/5
TrustpilotHighly recommended
Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!
5/5
TrustpilotExcellent Customer service from Andrews Property Group
I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.
Hi Stuart, thank you for the review. Brilliant to see that Sarah and the team have been so helpful to you, keeping you updated and informed all the time. Thanks again for sharing your experience. Rhys
5/5
GoogleI would like fully recomend cooperation with Andrews and with Agent Jasmine. She was everytime helpfull and full of understanding when i was asking a lot of questions about our first renting. She is briliant. We are happy that we are chosen Jasmine. An amazing team all together. Fully recommend :)
Hi Maciej, thank you for the five star review for the team at Andrews Gloucester with special mention to Jasmine. Great to see she was on hand to help and find your new home, we hope you are settled in well! Thanks, Rhys
4/5
TrustpilotSelling my house through Andrews Bear…
Selling my house through Andrews Bear Flat , has been really easy. There was plenty of guidance during the process and help with decisions, based on their greater experience. Rowan is a great communicator and keeps in touch with updates regularly. While it isn’t finished yet, it has been a pleasure so far.
5/5
TrustpilotI have at last secured a dwelling which…completely suits my needs
I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.
5/5
TrustpilotOngoing great service
Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues
Hi Martin, thank you for your review! Fantastic to see our Keynsham team were delivering excellent support to yourself! I am really glad they were able to assist with your property! All the best for the future. Thanks, Laura.
5/5
TrustpilotWe were treated by Shoneil who is a…
We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.
5/5
TrustpilotValuation of property
I felt instantly at ease when Nancy from Andrews came to value my property. A kind and genuine person who really listened had time for me. Thank you again.
Thank you for your kind words about Nancy. We're thrilled to hear she made you feel at ease and listened to your needs. Your feedback is greatly appreciated. Best wishes, Jake
5/5
GoogleI dealt with Hayley over the past year and she's been great, always easy to contact and consistently managed to get us an increase on the rental value. Would recommend to others as its hard to find a decent agent.
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Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gloucester.
