Trusted Agent profile · Gloucester

Andrews Letting and Management reviews in Gloucester

4.7

★★★★★ Excellent

2,474 reviews across 2 platforms

5 Worcester Street, Gloucester, GL1 3AJ

Part of Andrews, see every office.

Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 2,474 reviews on two platforms, including 330 Google reviews rated 4.7.

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4.7 / 5

330

Reviews on Google

This office

Trustpilot logo

2,144

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andrews bath central have gone above…

Andrews bath central have gone above and beyond to help me out and find a place from start to finish mark Jervis guided me all the way with the help from his team at bath central I found the perfect place to call home thankyou all at bath central.

Lexie · 26 March 2024

Agent replied · 12 June 2024

Hi Lexie, thank you for the five star review! Fantastic to see that Mark and the team have been able to assist you each step of the way, we are so pleased you've found your new home and that we played a part, hope you are settled in well. Thanks, Rhys

5/5

Trustpilot

My greatest thanks

I would have to give my greatest thanks to Mrs Tracy Burden from Andrews Property who give me close following up and update for such a long journey of the whole buying process. She is proactive, professional and responsible. I will definitely recommend her if anyone is looking to find a right person for buying.

Jeffery · 10 June 2022

4/5

Trustpilot

Katie Maggs was excellent!

Katie Maggs was excellent, especially when my conveyancers were slightly delayed, things didn't seem to be moving or if I had any questions that weren't explained by my conveyancers and assumed I would know specific details as a first time buyer. Katie stayed in touch throughout and was a great support - thanks again!

Jack · 20 July 2022

5/5

Trustpilot

Positive experience

Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.

G · 29 April 2024

Agent replied · 12 June 2024

Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys

5/5

Google

A special thank you to Jill and Cara at Andrews. They were absolutely amazing at helping me buy my first home! It was a long process but with the help of the most assuring and patient Jill, and professional Cara, we got through it at the end. So thank you ladies, it was a pleasure talking to you.PositiveResponsiveness, Quality, Professionalism, Value

Zainab · 15 June 2021

5/5

Trustpilot

Sumita at Andrews was instrumental for…

Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.

Amit · 4 April 2024

Agent replied · 12 June 2024

Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys

5/5

Google

We rented a property at Little Normans through Andrews. Jasmine and Shannon were very helpful and accommodative in organising viewings and reference checks. They were receptive of the fact that we are based in Cambridge and accommodated based on our availability and plans.

Harsha · 20 July 2023

5/5

Trustpilot

Monika

Monika has been my letting agent for over a year now and is always responsive, knowledgeable and helpful. She finds great contractors to sort out any issues my tenant has with the property and works hard to make everything run smoothly for everyone.

Maisie · 19 July 2023

5/5

Trustpilot

Rana

Rana, the estate agent was polite, courteous and very helpful. She answered any questions we had to the best of her ability and we left the viewing pleased with the service she had provided, Thank you.

Gary · 28 October 2024

Agent replied · 24 December 2024

Thank you, Gary! We're thrilled to hear that Rana provided excellent service and answered all your questions. Your positive feedback is greatly appreciated. Best wishes, Jake

5/5

Trustpilot

Just want to say a massive thank you to…

Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️

Amber · 10 May 2024

Agent replied · 12 June 2024

Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.

5/5

Google

After many years of managing my own properties a friend recommended Andrews and Hayley in particular. Hayley has been a great help for me due to her experience and work ethic as well as providing the voice of reason and empathy with any challenges

Ian · 15 June 2023

5/5

Trustpilot

Professional and patient

Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer

Simon · 27 March 2024

Agent replied · 12 June 2024

Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys

5/5

Trustpilot

Louise G property manager

Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari

Jeeshan · 1 August 2024

Agent replied · 23 August 2024

Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..

5/5

Google

Sarah Robinson was great and very helpful!

Oonoo · 18 October 2023

Agent replied · 14 June 2024

Thank you for the great five star review for the team at Andrews Gloucester, particularly Sarah Robinson. We are so pleased you had a positive experience. Thanks, Rhys

5/5

Google

I’ve had a really positive experience with Talia. From the initial viewing to moving in and beyond, she was professional, helpful, and always easy to get in touch with. She definitely made the whole process easier and less stressful. Thank you so much for your help!!

Mutsa · 29 July 2025

5/5

Trustpilot

Sarah Robinson was great and very…

Sarah Robinson was great and very helpful!

Samuel · 12 October 2023

Agent replied · 12 June 2024

Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.

5/5

Trustpilot

Great Help

Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews

Tommy · 9 July 2024

Agent replied · 23 August 2024

Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.

5/5

Trustpilot

Our 1st property

My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.

Mr · 8 July 2024

Agent replied · 23 August 2024

Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys

5/5

Trustpilot

Justine has been exceptionally…

Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.

Sally · 25 March 2023

5/5

Trustpilot

Highly recommend this very professional organisation.

A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.

Dawn · 13 September 2023

Agent replied · 12 June 2024

Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys

5/5

Trustpilot

I had a good experience during the renting process

I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.

Karla · 13 November 2024

Agent replied · 24 December 2024

Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake

5/5

Trustpilot

Monika

I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.

Richard · 27 September 2024

Agent replied · 24 December 2024

Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.

5/5

Trustpilot

Great and friendly team

We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team

Anita · 9 March 2024

Agent replied · 12 June 2024

Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys

5/5

Google

Sarah Robinson is superb at managing our properties. Her service is exemplary as is her advise and knowledge of property management. She always exceeds our expectations and we feel safe leaving our rentals in her hands. Utterly grateful to her for being amazing.

Emma · 15 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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