5/5
GoogleI dealt with Hayley over the past year and she's been great, always easy to contact and consistently managed to get us an increase on the rental value. Would recommend to others as its hard to find a decent agent.
Trusted Agent profile · Gloucester
Andrews Letting and Management reviews in Gloucester
★★★★★
2,474 reviews across 2 platforms
5 Worcester Street, Gloucester, GL1 3AJ
Part of Andrews, see every office.
Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 2,474 reviews on two platforms, including 330 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gloucester.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Google5/5
TrustpilotVery happy with shamiya it’s the second…
Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!
Agent replied · 23 August 2024
Thank you, Mihaela. We're delighted to hear about the positive experience you had on your viewings with Shamiya.
5/5
GoogleI have been working with Andrews Lettings for many years now and I can honestly say they are brilliant a special thanks to Sarah Robinson prop manager who is always is on the ball and nothing is ever a problem. Superstar and always professional thanks for all your help ;)
5/5
TrustpilotAndrews Raigate team have been amazing…
Andrews Raigate team have been amazing from the start of our search for our own place, Isaac was always very helpful and always we kept a good communication. Thank you we love our new place.Regards,Jackie and Courtney
5/5
GoogleAlexandra was really helpful, welcoming and very friendly. Answering all my questions, listening to my requirements and detailing all information. She is a great asset to Andrews and my experience with Andrews is everyone has been very helpful and professional. Hopefully I find a property through them soonPositiveProfessionalism
5/5
TrustpilotBuying my first home with Andrews
Buying my first home with Andrews, they have all been very helpful, with every step of the process, they have helped with the solicitors and chased when needed, they have kept me informed with whats going on throughout. I used the keynsham branch and am very happy with there service
Agent replied · 12 June 2024
Hi Ash, thank you for the review, brilliant to see you had such a positive experience, we know it can be a daunting and stressful time so it's great to see the team in Keynsham were on hand to keep you in the loop and pushing everything through for you. We hope you are settled into your new home. Thanks, Rhys.
5/5
TrustpilotVery professional company with quality …
Very professional company with quality agents.I have been dealing with Shannon and Dan which they helped us to view a property very quick in just about few hours after enquiring.Highly recommended this agency,been very pleased.
Agent replied · 28 August 2024
Thank you, Florina! We're thrilled to hear that Shannon and Dan provided you with prompt and professional service. Your recommendation means a lot to us!
5/5
GoogleHayley Tennet has been a friendly face throughout my renting journey. She has been on call for any queries I have and has always been able to help with an upbeat attitude. Very happy with the service so far!
5/5
TrustpilotHad two fantastic viewings today by…
Had two fantastic viewings today by Nancy Henley really helped us out with what we were looking for, went above and beyond to get us all the information we needed. Recommend and took the time to show us another Andrews property that was in our market Really recommend
Agent replied · 12 June 2024
Hi Keith, thank you for your five star review on both TrustPilot and Google! Fantastic to hear Nancy has been a massive help on your property search and went above and beyond for yourself! Thank you for the recommendation too and all the best, Laura.
5/5
TrustpilotAndrew’s have dealt with a property sale
Andrew’s have dealt with a property sale for us which has just completed. At all times through the process the were very professional and kept us informed of the sale progress. We would definitely recommend them to others.
Agent replied · 23 August 2024
Hi Paul, thank you for taking the time to write us a positive five star review! Amazing to see that our team have been able to guide you through the sale process and kept you updated throughout. Thanks for the recommendation too and all the best for the future, Laura.
5/5
TrustpilotGood communication
I worked with Junior and he kept me up to date with all the required information before our viewing appointment, was punctual, and knowledgeable about the property. Ultimately it wasn’t the right flat for me, but the viewing experience was positive.
5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
Agent replied · 12 June 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Agent replied · 24 December 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Agent replied · 12 June 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
5/5
GoogleExcellent customer service from Justyna Czykieta who has been overseeing our end of tenancy negotiations. Professional, quick and knowledgeable advice which has been extremely useful. I would highly recommend Justyna to any potential landlords in the area.
5/5
GoogleWonderful experience with Hayley Tennet (Senior lettings negotiator) throughout. It was a bit difficult to get things done but thanks to Hayley for her kind support and efforts to push my tenancy application on priority. Excellent work!!!
5/5
GoogleWould highly recommend Andrews for any rental needs. Myself and a friend are first time renters but Jasmine has made the entire process incredibly easy. She's been super attentive and responsive to any queries throughout the whole process, and kept us informed every step of the way.
Agent replied · 14 June 2024
Hi Luke, we really appreciate you taking the time to write us a review. It's brilliant to see Jasmine was on hand to assist you and your friend throughout what can be a daunting and stressful time. We know Jasmine works super hard to keep everyone in the loop, really pleasing to see her efforts recognised. Thanks, Rhys
5/5
GoogleShayla has been fantastic in assisting me find tenants for my properties along with the rest of the staff also, Shayla and the other staff are all very friendly and helpful and their price for work they did was also very good, I can highly recommend them.
5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Agent replied · 23 August 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Agent replied · 12 June 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Agent replied · 23 August 2024
Thank you for your kind words! We're thrilled to hear that Connor was able to assist you effectively.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Letting and Management hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gloucester.
