Trusted Agent profile · Gloucester

Andrews Letting and Management reviews in Gloucester

4.7

★★★★★ Excellent

2,474 reviews across 2 platforms

5 Worcester Street, Gloucester, GL1 3AJ

Part of Andrews, see every office.

Andrews's office in Gloucester, at 5 Worcester Street, is rated 4.7 out of 5 across 2,474 reviews on two platforms, including 330 Google reviews rated 4.7.

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4.7 / 5

330

Reviews on Google

This office

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2,144

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with Andrews Gloucester and I must say, their service was exceptional. They delivered a seamless experience from start to finish and were always available to address my queries and concerns. I wholeheartedly recommend Andrews Gloucester for anyone looking for a stress-free and professional letting service. Their commitment to customer satisfaction is clearly a top priority and I look forward to working with them again in the future. My gratitude to the entire team specially Hayley for such a great service!

Shehan · 19 August 2023

5/5

Trustpilot

Fabulous team to work with through out sale process

The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you

TP · 22 July 2023

5/5

Trustpilot

Shamiyah

Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.

Michael · 27 August 2024

Agent replied · 28 August 2024

Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!

5/5

Trustpilot

Shannon was very polite and friendly on…

Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.

Amy · 16 August 2023

5/5

Trustpilot

Would recommend Andrews

Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements

Miss · 21 June 2023

5/5

Trustpilot

Very professional visit

Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market

Caroline · 9 September 2024

Agent replied · 24 December 2024

Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.

5/5

Trustpilot

Great for first time buyers or sellers.

Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.

William · 12 June 2024

Agent replied · 16 June 2024

Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys

5/5

Google

Just wanted to say that Hayley Tennet has been absolutely amazing trying to source me a property at very short notice. Such a bubbly lady, nothing ever too much trouble and just got exactly what I wanted and needed! Can’t thank you enough x

Stephanie · 15 June 2022

5/5

Trustpilot

We have worked with Andrews for many…

We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication

Jason · 23 October 2024

Agent replied · 24 December 2024

Thank you, Jason! We appreciate your continued partnership and dedication to providing quick and effective maintenance. Your support helps us ensure excellent service for our tenants. Best wishes , Lisa

5/5

Trustpilot

Professional service Andrews are the managing agents for a…

Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group

Jennifer · 4 August 2023

5/5

Trustpilot

Really good service from beginning to…

Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.

C.Harding · 26 August 2023

5/5

Trustpilot

I've been with Andrews for over a year…

I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.

Ugonna · 4 June 2024

Agent replied · 12 June 2024

Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa

5/5

Trustpilot

Professional and wonderful!

Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.

Adriana · 26 July 2023

5/5

Trustpilot

Richard was so helpful

Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!

Lucy · 13 May 2024

Agent replied · 12 June 2024

Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys

5/5

Trustpilot

Highly recommend!

The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!

Marcia · 12 January 2024

Agent replied · 12 June 2024

Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.

5/5

Trustpilot

Andrews property group review

Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.

Morlyne · 20 February 2023

5/5

Trustpilot

Excellent property manager

My property manager Joseph Fairman is absolutely fantastic - he has an eye for detail and really makes sure that the property is properly looked after. I am very grateful to him.

Molly · 21 July 2023

5/5

Google

Jasmine and Shannon were so professional in providing the Services and highly accomodative. I would recommend to approach Andrews Gloucester for any renting queries and for sure they will Be very helpful

Shruthi · 20 July 2023

5/5

Trustpilot

Monika

Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.

Mr · 30 October 2023

Agent replied · 12 June 2024

Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys

5/5

Trustpilot

Great service

Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊

Rebekka · 19 May 2023

5/5

Trustpilot

Sumita Jolly

Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!

Edita · 13 December 2023

Agent replied · 12 June 2024

Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys

5/5

Trustpilot

Sydnie - Andrews.

I have been going through a difficult time with my tenant over the last 3 years. Exacerbated by the change in owner ship of the agent who was looking after my property. Went through many managers in the interim who did not help and were not at all on the ball. However, since Sydnie Chesley took over my account, it has been a revelation. She is prompt in replying to my mails, helpful in communicating with the tenant and finding solutions. I know we are still not at the end of the sage, but I am confident, that with Sydnie by my side it will come to a positive conclusion. Andrews, keep hold of Sydnie. I would have no hesitation in offering her a job, if I was still working.

Anup · 14 July 2023

5/5

Google

Hayley was amazing at the branch. She is so friendly and helped us find just what we were looking for, she has great tips and really puts clients first. Cant recommend her enough!

Mike · 15 June 2023

5/5

Google

Hayley has been wonderful during our process of renting our student accommodation. She and the company have had great communication with us and have answered any questions we have had. 10/10 would recommend

Sid · 15 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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