Western Lettings Glasgow reviews

★★★★★ 5/5

Google

Excellent. My first time renting and western Lettings made it easy. Let was agreed within 36 hours of me contacting them. Everything went without a hitch. Any queries or questions I have had have been dealt with in a polite, friendly and very timely fashion. Property is in great condition and they couldn’t have been more helpful. I’ll not look anywhere else if I need to rent again.PositiveProfessionalism

Jenny · 18 June 2021

★★★★★ 5/5

Google

Rented from Western Lettings for just over a year and have had a good experience. They are fast at responding and good at getting things fixed. The flat was clean when I moved in, and they didn't try and screw me out of my deposit. Matt has been very helpful throughout.

Johanna · 18 June 2023

★★★★★ 5/5

Google

Mark is great! Always keeps us informed of any issues and is extremely professional. Western Lettings make sure I have a clear breakdown and make sure we receive prompt payment.

Christopher · 27 July 2024

★★★★★ 5/5

Google

The team at Western Lettings are excellent, with particular credit to Mark. We normally let out our flat privately but decided to go through a letting agent this time. Western Lettings offered us a complete package. Their team are wonderful, communication is excellent, the process is stress free and our flat feels in safe hands with them. They have found us a lovely tenant who we hope will stay in our flat for a long time. Thank you!

Lynsey · 27 July 2024

★★★★★ 5/5

Google

We were happy to use the help of Western Lettings agency. All the checks were on time, the agency provided all the necessary certificates. We were new to the country, but the agency didn't ask to pay a 6-month deposit or anything like that. Also I would like to mention a distinguishing work of Mark Coll who works there as well, his help was much appreciated. Would definitely recommend it as one of the best in Glasgow.

Alex · 5 August 2024

★★★★★ 4/5

Google

I enjoyed my experience with Western Lettings, especially since I interacted with the property manager Kirsty McMillan. She was always there to listen, help, and try to fix whatever problem (minor or major) I encountered. Great experience, highly recommended Letting agency to find a home in Glasgow.

Barbara · 18 June 2023

★★★★★ 5/5

Google

I was pleased with their service and value to me as a landlord before but tonight they’ve gone above and beyond to help me with access into my property when we were caught in a key issue! Contacted the out of hours service and within 2hrs all was sorted. Jack went back to the office to sort.

Ewan · 18 June 2022

★★★★★ 5/5

Google

We have worked alongside Western Letting’s now for a number of years & it has been an absolute pleasure, the service & professionalism they provide is amongst the best we have worked with, we really feel privileged to be working with such an astute organisation, the rental’s are some of the best maintained properties we attend. Thanks for everything your team do for us & look forward to working with you for many years to come. Stephen Dunne Director Gas Assured Scotland Ltd.

Gas · 18 May 2024

★★★★★ 5/5

Google

Really happy with this letting agency so far; we’ve just gone through the set up and tenant entry stage. I have found Western Lettings to be knowledgable, realistic, professional and on-the-ball. Lots of organise and put in place to get the property ready to let and Western Lettings have helped keep this process pretty painless. Tenants in, I hope they are happy and I’m sure Western Lettings will manage the property well in our absence.

Lynsey · 5 August 2024

★★★★★ 5/5

Google

I contract cleaning services to Western Lettings and have found them a great company to work with. The job system is easy to understand and the staff are friendly and professional. Always on hand to answer any questions and no issues surrounding invoicing, payments etc………Hope to continue working alongside Western Lettings for the foreseeable future!

Jillian · 9 May 2025

★★★★★ 5/5

Google

We are a contractor carrying out repairs on behalf of western Lettings and we can honestly say they are amazing to work alongside. All of the staff are always pleasant and so helpful. Their properties are always well maintained and their tenants are always clear about why we are attending and what is needing done. We couldn’t pick out anyone individually for praise as they are all equally fantastic to deal with, which we have found is very rare for a business of their size. We carry out work for a lot of big letting agents throughout Scotland and western Lettings are one of the best to work alongside.

Scott · 18 April 2024

★★★★★ 5/5

Google

I have rented property via Western Lettings for a couple of years now and have always found the agents to be efficient, polite and very professional. I have had specific contact with Connor and Meaghan who are both excellent and could not be more helpful.- Everything you have done for me has been much appreciated and I know that if I have a problem, it will be dealt with promptly. Thanks again, Anne McGlinchey

Anne · 27 July 2024

★★★★★ 5/5

Google

Western Lettings was very helpful when I was searching for a flat, and were efficient in processing prospective tenants and applications. Lucy especially was incredibly patient and supportive with the process, and was a huge help in answering all my questions and providing prompt updates!

Sami · 2 August 2025

★★★★★ 5/5

Google

as a tenant, they have been such a great letting agency. I’ve only been in my flat for 2 weeks and they have already done more for me than my last landlord did in 2 years. Super quick responses, super helpful, had one issue when i moved in and it was sorted within 48 hours no fuss. If your a student or professional looking to let in the west end absolutely look for western lettings

Alex · 18 May 2024

★★★★★ 5/5

Trustpilot

Best experience with Lucas & team for my tenancy

After going through a lot of struggle I came across a listing from this company. Trust me it has been the best ever experience with Lucas and his Colleagues. They really have a personal touch to their clients and I am glad I trusted them for my tenancy. Thank you Lucas and team for wonderful service. I hope you keep it that way always :-)

Kunal · 19 December 2023

★★★★★ 5/5

Google

First class service. I let out my property for a year with Western and had nothing but positive experiences and engagement with the team. The post-tenancy clean left my oven sparkling like new. A very efficient, transparent and professional business.

Katrina · 10 August 2025

★★★★★ 5/5

Google

I’ve had Western Lettings manage my properties for the past five years, and they’ve been consistently excellent throughout. …

Lugia · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent experience

Great experience.As a first time landlord I got lots of help.Very helpful professional team.They were always there for me.Especially I would like to say thank you to Kirsty and Mark for their hard work.

Tibor · 9 April 2025

★★★★★ 5/5

Google

Great letting agency - quick to respond to any queries or issues. Would highly recommend!

Malcolm · 16 March 2026

★★★★★ 5/5

Google

★★★★★ Special thanks to KIRSTY and SARAH!!! What an excellent service they've provided as our letting agent!! Their expertise, responsiveness, and professionalism have made our rental experience seamless and enjoyable. Their portal to report complaints works seamlessly, moreover they get it fixed promptly. House leaving process was also seamless, unlike other landlords/letting agents who put unnecessary charges/fees and try to steal your safe deposits, Western Lettings did not charge me for cleaning fees. However we left the house in well condition.

Nikhil · 21 October 2023

★★★★★ 5/5

Google

Western Lettings have done an amazing job of letting my flat. I still can't believe that within three weeks of getting in touch, the flat was occupied. Every member of staff with whom I was in contact was so friendly, helpful and super efficient and every email or enquiry was dealt with straight away. I would thoroughly recommend Western Lettings to anyone whether letting or renting

Denis · 27 July 2024

★★★★★ 4/5

Trustpilot

Overall good agency

In general I had a really good collaboration with this agency. Lauren was quite helpful and replied to my emails quickly. My only issue was the boiler, the replacement of which took more than expected. But overall I would recommend Western Lettings Agency

Elena · 19 October 2022

★★★★★ 5/5

Google

Amazing service fixed our heating issue with no issues at all

Shanelle · 16 March 2026

★★★★★ 5/5

Trustpilot

Western Lettings have made

Customer · 7 May 2026