Trusted Agent profile · Glasgow
★★★★★
476 reviews across 3 platforms
Suite 5, Platinum House, 23 Eagle Street, Glasgow, G4 9XA
Western Lettings's office in Glasgow, at Suite 5, is rated 4.8 out of 5 across 476 reviews on three platforms, including 354 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Western Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent agency in Glasgow
We have been both renting and letting through the agency and can't say anything negative about them. Great service, keep it up. Highly recommended.
What a lovely review, thank you very much Peter.
5/5
Trustpilot5 star service
The service from Western Lettings has been first class from day1 in August 2020 they deserve a 5 star rating and I highly recomend them
Great to hear, thank you.
4/5
TrustpilotRecommended
Overall I was Happy with the Management during the six years nearly, that I was a Tenant with Western Lettings.
Great to hear, thank you Raymond. Wishing you all the best in your new home.
5/5
GoogleAs a portfolio Landlord I would not hesitate in recommending Western Lettings to any of my friends or family. They have a highly professional team of staff who are always efficient and provide a caring and personal service.
Thanks Janice for the great review. As you know, it really makes our day.
5/5
GoogleI would recommend renting through Western Lettings, they were straight forward and uncomplicated to deal with. Prompt and helpful response on any issues and a smooth check in and check out!
Thank you so much for your wonderful review and we wish you all the best in your new property.
5/5
GoogleMy house got flooded and needed to rent somewhere quickly, never heard of Western Lettings until that point but I am so glad I chose to rent a property from them. Service was outstanding and there was always someone there to answer any question you had. Right from check in to check out customer satisfaction seem to be on top of there lists!!! Very friendly and helpful staff!!
5/5
GoogleSuperb and friendly letting agency.
Thank you for your kind review, Barbara. Wishing you and Luka all the best in your new home.
5/5
TrustpilotProfessional yet personable
Quick to reply and deal with any issues quickly and effectively. I've found all colleagues very personable yet professional. 2 years with no problems.
Thank you, Robyn. We are happy to hear you are pleased with our service.
5/5
TrustpilotService quality
Monthly MI provided on your property. Team promptly responses to any queries or information requests. Have not had any issues with the service provided.
Thank you Girish, for your great review.
5/5
GoogleAlways a pleasure to deal with anyone from the Western Lettings Team, from instant responses to emails & friendly, professional service.
Thank you very much for the wonderful review! We are pleased you enjoyed your time as a tenant of Western Lettings!
5/5
TrustpilotAs a Landlord
The guys at Western have looked after two of my rental properties over the years and as a Landlord I would fully recommend them.
We are delighted to hear you are happy with our service, thank you.
5/5
TrustpilotGreat!
Western Lettings has been very attentive throughout our lease. Always willing to help, Get any jobs done quickly, Highly recommend!!
Great to hear, thank you Bethany.
5/5
TrustpilotExcellence
We let our property with Western Lettings.In all dealings they are extremely professional and always react quickly when a situation arises.Would highly recommend!
Lovely to hear your thoughts, thank you.
5/5
GoogleExcellent letting agents. They deliver on everything they promise. Flawless.
Thank you Martin for such a great review!
5/5
TrustpilotWe really like Western Lettings
We really like Western Lettings. They are reliable and trustworthy. They make renting a whole lot easier. So many letting agents are cowboys!
Thanks Liz, we are delighted to hear your thoughts.
5/5
TrustpilotFantastic service every time from…
Fantastic service every time from Western Lettings, they are professional, efficient and very courteous, would not hesitate to recommend this letting agency.
Amazing to hear, thank you very much Mairi.
5/5
GoogleExcellent service. Honest and fast to reply. Easy to resolve issues. Totally recommend!
5/5
TrustpilotThey provide a first class service
They provide a first class service. In the ten years that they have managed my property i have had no problems .
Great to hear your comments, Roy and Anne. Thank you.
5/5
TrustpilotExcellent and personal service
Excellent and personal service. I like the fact that my property is regularly visited and any issues are dealt with efficiently.
Thanks Andrew. We are pleased to hear you are happy with our service.
5/5
TrustpilotVery easy to deal with
Very easy to deal with, simple visits and quick to get full deposit back
Thank you for taking the time to write such a great review, Ryan. Hope you are settling into your new home.
5/5
TrustpilotExcellent
Very helpful Effective response to any inquiries Keep me updated Very efficient
Thank you for your great review, Humood. Wishing you the best in your new home.
4/5
TrustpilotHappy with this company
Happy with this company. Would like more regular checks although I appreciate COVID got in the way for a while.
Hi Mary, Thank you for your review, we are glad to hear you are happy. As Covid restrictions have eased, we have started doing inspections again and will be visiting your property shortly. After this, the checks will be back to every six months and all reports will be visible on your online portal. Kind regards,Emily
5/5
TrustpilotWestern Lettings - a great team of people
The team at Western Lettings are truly fantastic. Very professional. Deliver on time and keep records meticulously. Very friendly too.Nick
Hi Nick. Very happy to read that you are still enjoying the service after all these years. Jack
5/5
GoogleFriendly and helpful staff and a great company to let from. Any issues were always dealt with professionally and quickly. Thank you to all staff for such a pleasant experience.
Thank you Kaya for your wonderful review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Western Lettings, Glasgow won Gold.
