Trusted Agent profile · Glasgow
★★★★★
476 reviews across 3 platforms
Suite 5, Platinum House, 23 Eagle Street, Glasgow, G4 9XA
Western Lettings's office in Glasgow, at Suite 5, is rated 4.8 out of 5 across 476 reviews on three platforms, including 354 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Western Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
GoogleHelpful and professional service, always quick to respond to queries. As overseas landlords we have been kept up-to-date and supported, especially when we made the decision to sell our property. We would recommend the team at Western Lettings
Thank you very much Jennifer for your wonderful review. We were sad to see you go as a client of ours. We wish you every success with your adventures overseas and hope to hear from you again in the future.
5/5
TrustpilotGreat experience working with Western…
Great experience working with Western Lettings fast and efficient
5/5
TrustpilotWestern Lettings provide me
Western Lettings provide me, a landlord, with an excellent service across all aspects of renting out properties.The staff are always pleasant and very efficient, they are a pleasure to deal with.
Thank you for your great review, Peter.
5/5
TrustpilotHaving used another agent in the past…
Having used another agent in the past the difference in service provided is massive. I trust this agent to look after my property, myself and the tenants who live there
We are delighted to hear your feedback, Yvonne. Thank you.
5/5
TrustpilotThank you for a successful year with a…
Thank you for a successful year with a couple of equipment changes seemingly without any problems.Financial reporting was always on time and everything well explained when required.Keep it up !
Thank you, both for your great feedback.
5/5
GoogleI highly recommend Western Lettings. I was a tenant for just over 2 months and they were very friendly and efficient when dealing with my tenancy.PositiveResponsiveness, Professionalism
Thank you for your great review Simon, all the best in your new home.
5/5
GoogleI have been letting my flat in the west end through Western Lettings since 2010 and I have been extremely pleased with the service they have provided. Jack, Jennifer and the rest of the staff are very professional, efficient and do not waste any time getting things done, including marketing the property, finding tenants and getting repairs done. I live out of the uk and couldn't manage without them. I recommend them 100%.
5/5
GoogleHighly recommend. Always Friendly and helpful.
Hi Colin, Thank you for a great review, it has been lovely working with you. Kind regards, Kirsty
5/5
GoogleTenant - Western Lettings have been flexible, professional and kind with us. We feel very secure with their services and their standards are high. Out of all my landlord/letting agent experiences they have been the best.
Thank you for your lovely review Sheena. You and Adam are lovely tenants and a pleasure to look after.
5/5
TrustpilotWestern have always been very helpful
Western have always been very helpful. They reply to questions quickly and sensibly. They react to to tenants problems quickly resulting in a good and fair tenancy.
Great to hear, thank you Stuart.
5/5
GoogleI was their tenant for three years and a half and they were always responsive and professional, prompt when I had an issue and kind in dealing with it.PositiveResponsiveness, Professionalism
We are delighted that you enjoyed your time as a tenant with us Andrea. Thank you for your kind words, it is appreciated by everyone at Western Lettings.
5/5
TrustpilotI have been Western Lettings for a…
I have been Western Lettings for a long time and have found them to an extremely professional company amd would have no hesitation in reccomending them.Irene Hughes.
Thank you for such a lovely review, Irene.
5/5
GoogleWestern Lettings have been managing my property for over six years. They have been consistently outstanding! They offer a very personal and friendly service. They are always efficient and professional. I have every confidence in the team. Many thanks
Thanks Lucy for your wonderful review. It really lifts the team when we see such comments. It is a pleasure working with you.
5/5
TrustpilotVery good in every single way
Very good in every single way I will now use them to let out my own
Angela, The team at Western Lettings really appreciate your kind words and are looking forwards to working with you again. Thank you very much for your review
4/5
GoogleI had wonderful experience with Western letting. Being a new bee in glasgow, This agency provided on time, hassle free service during my tenancy.
Thank you very much Atul for the lovely review.
5/5
GoogleHad a front door issue, Aimee from WL was round right away, she arranged a locksmith on the spot, he was round right away. Whole thing dealt with by super people in no time.
Thank you James for your review. We are glad to have sorted your issue for you. Any further issues just let us know.
5/5
GoogleFantastic letting company - extremely honest and thorough. Can't rate them highly enough.
Thank you very much, Richard. A great boost for the team!
5/5
TrustpilotReally a great company to work
Really a great company to work. Great communication, helpful knowledgable staff. Great relationship with good trades mean swift and smooth repairs. Never had any problems.
Thank you for your lovely review, Robin. Always a pleasure dealing with you.
5/5
GoogleTenant of 2 yrs. Excellent and professional service, always easy to reach and discuss. I have been living in Glasgow for 5 yrs now, been through three letting offices and they were the best by far!
Thank you so much for your kind words.
5/5
GoogleVery friendly staff, so efficiet and helpful. Quick response, sorting out any issues to their best. Excellent service, Great communication.PositiveResponsiveness, Professionalism
Thank you Mohamed for your kind review. We are pleased we could support you and that you have been happy with our services.
5/5
GoogleGreat service from the team during these unusual covid times. They found a suitable tenant for my home within days of the property hitting the market.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Steve for your positive review!
5/5
GoogleI was a tenant for 10 years and found everyone at Western Lettings professional, good communicators and very helpful. Would recommend them as an lettering agents to anyone.PositiveResponsiveness, Professionalism
Thank you Stephen, for such a lovely review. We wish you all the best and hope to see you again in the future.
5/5
GoogleGreat experience renting a 2 bedroom flat in the West End, Glasgow. WL responded very quickly to queries and got workers out the same day when electrical issues occurred.
Thank you Mairi for your wonderful review. We wish you all the best in your new property.
5/5
GoogleWas a tenant with Western Lettings for the past year, at all times they were more than willing to help me out, regardless of the query. On a whole, I would recomend them to anyone, having them as my letting agents for my first ever flat made the whole process completely stress free, I hope to have dealings with them again in the future, 5 stars all round. :)
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Yes. In The Trusted Agent 2026 awards: Western Lettings, Glasgow won Gold.
