Trusted Agent profile · Glasgow

Western Lettings Glasgow reviews

★★★★★ Excellent

476 reviews across 3 platforms

Suite 5, Platinum House, 23 Eagle Street, Glasgow, G4 9XA

Western Lettings's office in Glasgow, at Suite 5, is rated 4.8 out of 5 across 476 reviews on three platforms, including 354 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

354

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

119

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Western Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Google

I was a novice landlord when I appointed Western Lettings to manage my property. They have been great - knowledgeable, professional, totally reliable. They organised everything that was needed to be done to be able to put my property on the market. I have been very fortunate in selecting them. I have subsequently recommended them to others.

Colin · 19 June 2019

Agent replied · 17 June 2024

Thank you Colin for your great review. We pride ourselves on our service so for you to recommend us to others, means a lot!

5/5

Google

I've worked with quite a few letting agencies in Glasgow at this point and by far Western lettings is not only the most professional but also the kindest! I am sad to no longer be renting with them, but thanks to the team for making my move in and move out so simple!

Ania · 23 October 2020

Agent replied · 22 October 2024

Thank you Hannah for your positive review. We hope you have settled into your new home and we would welcome you back anytime.

5/5

Google

Western Lettings are absolutely fantastic. I rented a property from them for 16 months. It was the best experience ever. They always responded immediately to all of my enquiries, show professionalism and were really helpful and understanding about all matters of the flat. I could not have hoped for a better service. I highly recommend Western Lettings to everybody!

Katerina · 19 June 2017

Agent replied · 17 June 2024

What a fabulous testimonial. Thank you so much Katerina.

5/5

Google

Really helpful letting agents, always very polite, professional and organised. Would recommend their services.

April · 5 August 2024

Agent replied · 26 August 2024

Hi April, thanks for the review! :)

5/5

Google

If you’re looking for a letting agent in Glasgow, I’d recommend this one. My partner and I had a great experience with Western Lettings. Emily and Catherine in particular were very helpful and responsive whenever we had issues, which was mercifully seldom. 10/10!

Robyn · 18 June 2022

Agent replied · 17 June 2024

Many thanks for the great recommendation, 5* review and your kind words.

5/5

Google

Western Lettings are honest, reliable and professional with a very personable staff. As a first time landlady I had many concerns and questions which were promptly addressed with patience and understanding. They are easy to contact, quick to act and offer a highly efficient service. I have already recommended Western Lettings and wouldn’t hesitate to again.

Miss · 19 June 2019

Agent replied · 17 June 2024

Thank you so much for your wonderful review. We are so pleased that you are delighted with the service that we offer here at Western Lettings. We work extremely hard to show that we care. Your review means a lot.

5/5

Google

Excellent company. Quick responses. Full security deposit returned. Hire contractors quickly for repairs.

Tiger · 19 August 2024

Agent replied · 22 October 2024

Hi Tiger, thanks very much for the review!

5/5

Google

I've worked with quite a few letting agencies in Glasgow at this point and by far Western lettings is not only the most professional but also the kindest! I am sad to no longer be renting with them, but thanks to the team for making my move in and move out so simple!

Hannah · 18 June 2020

Agent replied · 17 June 2024

Thank you Hannah for your positive review. We hope you have settled into your new home and we would welcome you back anytime.

5/5

Trustpilot

The staff at Western Lettings are…wonderful

The staff at Western Lettings are efficient and helpful, responding quickly to any questions or problems. I feel that I can safely leave all matters relating to my rental properties in their hands. Great value for money too.

Linda · 8 November 2022

Agent replied · 15 June 2024

We are delighted to hear you are happy with the management of your property, Linda. Thank you very much.

5/5

Google

Western Lettings were out Letting Agents for nearly 5 years. Through the whole period, they were very professional. They were good and prompt in addressing any request. Highly recommend their service.

Viswanath · 18 June 2023

Agent replied · 17 June 2024

Thank you very much, Viswanath. We wish you all the best in your new home.

5/5

Google

Western Lettings are an excellent letting agency. The service is professional, efficient and communication is first class. You are always able to get through to speak to a letting agent and they are quick to respond to any questions. Highly recommend!

Julie · 18 June 2022

Agent replied · 17 June 2024

Thank you Julie for the lovey review, it is greatly appreciated by the team!

5/5

Google

Very professional staff and best service

Abdul · 16 November 2025

5/5

Google

I was a tenant with Western Lettings for just under a year and were always friendly and helpful whenever I needed some assistance or had a general question to ask. They made the rental process very smooth and easy to deal with and I would recommend them as a letting agent anytime.

Ross · 19 June 2019

Agent replied · 17 June 2024

Ross, thank you for your feedback. We are glad you enjoyed your time with us as agent and wish you all the best for the future and your new adventure abroad. Kind regards, Western Lettings

5/5

Google

We had a great experience with western lettings. Highly recommended.

Prithvi · 27 July 2024

Agent replied · 26 August 2024

Thank you for your review, all the best to you and your family in your new home. :)

5/5

Trustpilot

Second time renting through Western…

Second time renting through Western Lettings and this has been a very good experience on both occasions. Friendly and professional staff who have solved any issues quickly with experienced contractors.

D · 22 April 2023

Agent replied · 15 June 2024

Thank you for your review David, it was lovely having you and your family as tenants. Wishing you and Janice all the best in the future.

5/5

Trustpilot

Excellent service

After a few teething issues early on, whoever I have talked to in the team have been very good and communicated any issues quite quickly. Being in Canada, I have the peace of mind that my property is being managed correctly.

Russell · 18 January 2022

Agent replied · 15 June 2024

Thank you, Russell. We are delighted to hear you are happy with our service.

5/5

Google

Fantastic agency. All queries answered promptly, friendly agents and by far the best in Glasgow. Would be my first choice of letting agent.

Callum · 12 April 2025

5/5

Google

I’ve been with this agency for nearly 2 year. The girls are all so really friendly and always reliable. If anything in the house needed fixed they were always ready to help and call somebody out ASAP. Best agency I’ve been so far!

Massimo · 18 June 2021

Agent replied · 17 June 2024

Thank you for your kinds words Massimo, it is greatly appreciated by everyone here at Western Lettings.

5/5

Google

I was a tentant in Minerva court let by Western lettings for two years. I had a very nice experience with this letting agency. Everyone is helpful and supportive. Every agent will hear your problem and would try fix it ASAP. I will recommend this letting agency.

Sharavan · 18 June 2020

Agent replied · 17 June 2024

Thank you Sharavan, for your lovely words and recommendation. We hope you have settled into your new home and we would welcome you back anytime.

5/5

Google

Moving in was as straight forward as ever. They have a fully automated digital service, making all processes a breeze. Extremely helpful with anything you might need. This is one of the best estate agents around.

Harry · 18 June 2022

Agent replied · 17 June 2024

Thank you Harry for your kind words. I am happy to hear you have found our services to be straight forward.

5/5

Google

Excellent service from start to finish. They found tenants for our Glasgow property really quickly. The whole process was stress free as they dealt with everything. Would highly recommend Western Lettings to anyone looking for property management. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Jennifer · 18 June 2021

Agent replied · 17 June 2024

Thanks Jennifer. It's so uplifting for the whole team to get feedback like this from satisfied customers. Always a pleasure working with you.

5/5

Google

New to the UK, we had the best experience with Western Lettings. They were friendly, supportive and understanding, even though we did not know much about the procedures here in Britain (ok, Scotland ;). They earned our respect and well deserve your interest in their properties.

Julien · 18 June 2020

Agent replied · 17 June 2024

Thank you Julien for your amazing review. We hope you are settling into your new property and into Glasgow very well.

5/5

Google

I was with Western Lettings for a year and would highly recommend them. From our first interaction with them during the viewing until we vacated and were returned our deposit, they were nothing but efficient and friendly. Wouldn't hesitate to be a tenant of theirs again.

Mike · 18 June 2020

Agent replied · 17 June 2024

Thank you for your lovely review Mike. We were sad to see you and Peter go. We hope you are settling into your new home and that we hear from you again in the future.

5/5

Google

I rented a flat from Western Lettings for nearly 2 years, and at every stage from the first look around the flat to moving out, Western Lettings were always helpful, quick to respond, professional and courteous. I wouldn't hesitate to recommend, or to let a property from Western Lettings again. Helen

Helen · 19 June 2017

Agent replied · 17 June 2024

Thanks Helen for your fabulous review. It was a pleasure dealing with you and we wish you the best of luck in your new home.

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Questions about Western Lettings Glasgow

Has Western Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: Western Lettings, Glasgow won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Western Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.

What do you need help with?
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