5/5
A decent letting agency - always a fast email response and they were very helpful over the period that we rented from them.
Agent replied · 17 June 2024
Thank you for your kind review. We would welcome you back anytime.

Trusted Agent profile · Glasgow
★★★★★
476 reviews across 3 platforms
Suite 5, Platinum House, 23 Eagle Street, Glasgow, G4 9XA
Western Lettings's office in Glasgow, at Suite 5, is rated 4.8 out of 5 across 476 reviews on three platforms, including 354 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Western Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
A decent letting agency - always a fast email response and they were very helpful over the period that we rented from them.
Thank you for your kind review. We would welcome you back anytime.
5/5
Very friendly and helpful staff, very good level of service. Honest appraisal of property condition at inspections and at point of moving out.
Thank you Philip for your lovely words. We would welcome you and your family back anytime.
5/5
The agents are very helpful, and made my move as stress-free as possible.
5/5
Professional
Responsive, helpful and professional. So glad I switched to Western Lettings!
Great to hear your thoughts, Lucy. Thank you very much!
4/5
Landlady
Generally happy with the service
That's good to hear, thank you Helen.
5/5
Western Lettings have been managing my flat for a few years and I'm delighted with the quality of service and the overall attitude.
Brian thanks for your endorsement. All of us on the team are very grateful.
5/5
Great company & great service. Been looking after my flat in West End of Glasgow for a few years now - can't fault them.
Many thanks Caroline for taking the time to post your review. It gives us all a great boost.
5/5
Western Lettings were really helpful and efficient. Catherine in particular was always super friendly and got things done quickly, thank you!
Hi Georgie, Many thanks for your review and I am delighted you have been happy with your service we have provided to you. Good luck at university! Kindest Regards, Catherine Property Manager Western Lettings
5/5
Excellent, friendly and very professional. I recommend letting or renting through Western Lettings.PositiveResponsiveness, Professionalism
Thank you for the 5 star review Johanna. We wish you all the best in your new home.
5/5
Extremely helpful, miles better than other letting agencies I've had experience with. Would recommend.
I am glad you had a great experience with Western Lettings! Thank you for your positive feedback.
5/5
All our queries were addressed and issues with the rented flat solved quickly. Professional, responsive environment.PositiveResponsiveness, Professionalism
Hope you are settling in to your new property and thank you for your great review!
5/5
Great service, sorted out any problems we had straight away. Would highly recommend and use again if back in Glasgow.
Thank you Finn for your review. We wish you well on your travels and would welcome you back anytime.
4/5
Very professional and thorough with documentation. Left little to worry about.PositiveResponsiveness, Quality, Professionalism
Hi Dhananjay, thank you for your great review! We wish you all the best in your new home.
5/5
Excellent service throughout.
Excellent service throughout.Would highly recommend to landlords & tenants.
Fantastic to hear, thank you for your review.
5/5
Letting review
Very efficient service.
Thank you very much, Gordon. Great to hear you are happy with the management of your property.
5/5
I gave always had a fantastic service , nothing is to much trouble always prompt in dealing with issues
Thank you so much Joy for your kind words. You have been a client of ours for a number of years now. Here's to many more!
4/5
Good people to deal with
Good people to deal with, prompt, polite and efficient.
Thank you very much for your review, John.
5/5
Always kept up to date and informed
Always kept up to date and informed, thanks...
Thank you for taking the time to leave such a great review.
5/5
Always kept up to date and informed
Always kept up to date and informed, thanks...
Thank you for taking the time to leave such a great review.
5/5
Very helpful and prompt service in all…
Very helpful and prompt service in all matters.
Thank you very much for your lovely review.
5/5
always efficient
always efficient, timely and polite.
Thank you very much for your review, Lewis.
5/5
Western lettings very efficient and…
Western lettings very efficient and friendly service
Thanks Joan, for your great review.
5/5
Rapid and clear answer to recent…
Rapid and clear answer to recent question
Thanks Phillip, for your great review.
5/5
Very professional, always quick to help, quick responses, smooth process
Thank you for positive review Niamh, all the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Western Lettings, Glasgow won Gold.