Trusted Agent profile · Glasgow
★★★★★
867 reviews across 3 platforms
First Floor, 16 Gordon Street, Glasgow, G1 3PT
Storage Vault Limited's office in Glasgow, at First Floor, is rated 4.8 out of 5 across 867 reviews on three platforms, including 90 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Storage Vault Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience at Dundee Storage Vault
Great experience at Dundee Storage VaultClean, safe and bright units.Colin & Jill are really helpful and knowledgeable.
Thank you for taking the time to leave such a great review on your experience with us in Dundee. We are happy to hear you found all staff on site helpful and that you are happy with the standard of our facility.From Colin & Jill team Dundee.
5/5
TrustpilotGreat storage facility
Recently used the facility to store furniture and never had a single issue. Liked the flexibility of having access to my unit whenever I needed and had peace of mind it was secure and well monitored. Also found the monthly charge pretty competitive and the customer service was spot on. Would highly recommend to anyone in the area in need of storage and would use again no question.
5/5
TrustpilotPerfect facility
Perfect facility during our house renovation- easy access and saved hours and hours as we did not need to move items about our house
Hi Craig,Thank you for taking the time to leave us 5 star review.I am pleased to hear that the storage helped you while you were completing your home renovations.Hopefully it took some of the stress out of this for you.If you, or any friends or family ever require storage in the future, we will be here to help.Thanks,Ashleigh & Kenneth@Team Bishopbriggs.
5/5
TrustpilotI have to give credit to Deborah and…
I have to give credit to Deborah and Donna at reception. They kept me updated when payment was due when I was at my units they made sure I had everything I needed as I am disabled and walk with two sticks. I would be happy to say they are an asset to your company and feel they should have recognition. Thanks for all your help girls.
5/5
TrustpilotExcellent service from the branch…
Excellent service from the branch manager Stefini Taylor and her staff.Assisted me from start to finish , from choosing the right size unit to finalising paperwork.
Hi John,I am pleased to hear you have been happy with the service from Stefini and my team at Coatbridge.We also try to make the entire process as easy as possible.Thank you.Ashleigh, Stefini and Kenneth, Team Coatbridge
5/5
TrustpilotBrilliant facility and brilliant staff
Brilliant facility and brilliant staff! (Cambuslang) could be pre-warned about bringing own padlock though!! (That was an unexpected expense.)
5/5
TrustpilotExcellent service from very helpful and…
Excellent service from very helpful and friendly staff. Explained all options available and were efficient with the billing too. Storage units are clean, tidy and very well lit with great security.
Hi Thomas,Many thanks for leaving a great review on your experience at our Cambuslang site its always good to know that the process has been explained properly and that you have been happy with your stay. Happy to hear the security has been a hit as we can imagine how daunting using storage must be and glad it has put you at ease.Deborah & Darren Cambuslang team.
5/5
TrustpilotIdeal Storage Facilities For Students.
I had a very good experience. The staff was very friendly and their guidance through the process was excellent. The storage faculties are ideal for students. I would recommend the company to family and friends.
We do have a referral scheme in place so please do have your friends and family let us know you told them about our facility.Thank you for the fab review Leisa.
5/5
TrustpilotIf you are looking for safe secure…
If you are looking for safe secure storage this is a Fabulous facility clean secure well managed nothing too much trouble friendly efficient service
Hi Angela,Thank you for leaving us such a great review.I am happy to hear that you were happy with the service we have given you and that you found the site clean, secure and well managed.We really appreciate feedback to help us know what we have got right and what we can do better.If anyone you know ever requires storage, please pass on our details and we will be sure to help.Thanks,Ashleigh & Stefini @Team Coatbridge.
5/5
TrustpilotGreat storage facility, Dundee
Great storage facility! Well organised and great staff (so helpful and pleasant!) Very impressed!
Thank you for taking the time to leave such a great review on your experience with us in Dundee. We are happy to hear you found all staff on site helpful and that you are happy with the standard of our facility.From Colin & Jill team Dundee.
5/5
TrustpilotIt was easy to book and find the…
It was easy to book and find the storage area where the personnel were great and helpful from start to finish
Hi Paul, Thank you so much for taking the time to leave such a lovely review on your experience with us at Paisley and how helpful on site staff have been in regards to customer service.Thank you for choosing to store with us, we wish you all the best for the future.From Deborah, Donna & Alison team Paisley.
5/5
TrustpilotGreat facility
Great facility, with clean and well built Units. Friendly and knowledgeable staff with automatic doors that actually work. Would recommend to friends and family.
Hi Wilson,I am very pleased to hear that your found our East Kilbride staff friendly and knowledgeable. We do try and make the process as easy as possible for our customers.I am also delighted to hear that you found our facility great, clean and well built. I will make sure the team see your review.Should you ever need storage in the future or if ever any friends or family require storage then please feel free to pass on our details and we will be there to assist and help find the perfect storage unit for them.Ashleigh, Carla, Kenneth & Stefini @Team East Kilbride.
5/5
TrustpilotExcellent & Helpful at Dundee Branch.
Very helpful staff at the Dundee branch, accomodating, informative and very pleasant to deal with. Helpful in all ways possible.
Hi Damo,Thank you so much for taking the time to leave such a great review on your experience with us at Dundee and how helpful on site staff have been in regards to customer service.Thank you for storing with us.From Colin & Jill, team Dundee.
5/5
TrustpilotWould definatley reccomend this company …
Would definatley reccomend this company great facility staff are brilliant alway's on hand to help out with any queries prices are great value all storage is on the one floor unlike elsewere that i have looked at not having to store things on different floors. All round such an enjoyable experience and will be reccomending to friends and family for sure thanks again guys for everything!!
5/5
GoogleClean and safe, comfortable to use
5/5
TrustpilotAlways excellent service
Always excellent service. Friendly staff. I’m sometimes late with my payments and have never felt under pressure of harassed and they are more than fair facilities are safe and well lit as well as being very secure and well maintained and opening hours are great too Would recommend to anyone looking to store items in a safe and secure area with great staff helping you
5/5
TrustpilotEasy booking process
Easy booking process, staff (Carla) very helpful will filling out forms and arranging size of unit needed. Access straightforward and well organised.
Hi Christine,Thank you so much for taking the time to leave us a review.I am pleased to hear that Carla was very helpful and made the entire process easy, straightforward and well organised.If you know anyone who may require storage in the future, please pass on our details and we will be happy to help.I will make sure Carla reads the review you have left her. She will be delighted.Thanks,Ashleigh & Carla@Team East Kilbride
5/5
TrustpilotReally helpful staff
Really helpful staff. Quick and easy. And they gave me cashback for referring a friend. Really good service, easy to access the gate and building, storage units of many different sizes available
Hi Stephen, Great to hear such good comments about the staff and facility. Anyone else you know needing storage please send them our way and we would be happy to use the refer a friend scheme again. Paisley Team
5/5
TrustpilotGreat
Great, friendly service. Informative from the beginning. Deborah took me through everything I needed to know and made the whole process easy. Units are great - clean, secure and well maintained. Magic.
Hi Chris,Thank you for your kind review it was lovely to meet you and we are happy that you decided to store with us. If there is anything else we can help you with please let us know and we will be happy to assist.Scotland Street Team.
5/5
TrustpilotFrom start to finish the service has…
From start to finish the service has been top quality. Staff are brilliant and highly professional. Storage units very clean
Hi Ken, Thank you for taking the time to leave a fantastic review on your experience with us at Paisley. We are really happy to hear that you found the service top quality and how much of a great experience you have had with the staff along with how clean the units are as this is something we do pride ourselves in.Thanks again for choosing to store with us, its been lovely getting to know you and we wish you all the best for the future.From Deborah, Donna & Alison team Paisley.
5/5
TrustpilotFriendly and helpful in reception.
Friendly and helpful in reception.Easy to access at any time.Secure environment and items emerged in the same condition as when they went in.
Hi Ann,Thanks for leaving us such a wonderful review.I will pass this review onto Stefini who is based at our Coatbridge site.I am pleased you have been happy with the service and have found the team friendly and helpful.If you ever need storage again, please don't hesitate to get in touch and of course of your friends or family require storage in the future, we will always be here to help.Ashleigh & Stefini.
1/5
TrustpilotAs a office user the service has went…
As a office user the service has went from amazing to zero. Plus the cost now does not reflect the SERVICED office we now have. It is so sad.
Hi Leanne,I’m sorry to hear you are unhappy with our service. We are normally known for our exceptional attention to detail and we regret that you feel we have missed the mark. My name is Derek and I am the Regional Manager. If you’d like to discuss this further, please contact me at derek@storagevault.com.
5/5
TrustpilotWould a million percent recommend…
Would a million percent recommend storage vault bishopbriggs for storage needs. Staff will go above and beyond for you I'm extremely happy with the service offered and decent deals/prices too.
Thank you so much for taking the time to leave such a lovely review.We try our very best to provide the best service we can for our customers and are very pleased this has been noticed by yourself.If there is anything else we can do for you in the near future. Please don't hesitate to get in touch.Bishopbriggs Team
5/5
TrustpilotExcellent service
Excellent service, helpful, friendly and extremely efficient.The manager was super even came out to meet me on arrival.
Hi Caroline, Thank you for taking the time to leave such a lovely review on your experience with us at Paisley. We are happy to hear you have received great customer service and have been happy with everything it really is appreciated.Thank you for choosing to store with us, if you need anything else during your stay please let us know and we will be happy to assist.From Deborah, Donna & Alison team Paisley.
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Tell us what you need and we'll put you in touch. Storage Vault Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
