Trusted Agent profile · Glasgow
★★★★★
866 reviews across 3 platforms
First Floor, 16 Gordon Street, Glasgow, G1 3PT
Storage Vault Limited's office in Glasgow, at First Floor, is rated 4.8 out of 5 across 866 reviews on three platforms, including 90 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Storage Vault Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
4/5
TrustpilotFound the staff very helpful and always…
Found the staff very helpful and always polite. Great liaison between them and the removal company that avoided any stress involved in my move. Would definitely use them again if necessary.Alistair
Hi Alistair, Thanks for such a positive review. We aim to make our storage process as stress free as possible, so it's great to hear this worked for you. If you ever need us again, you know where we are. Paisley Team
5/5
GoogleThe staff were so professional And help me with the storage unit that I wanted. They have small and large units I think I would tell people about them
Hi David. Thank you for taking the time to leave such a great review of our service and facility. If you do tell anyone about us - you can both get £50 cash back with our referral scheme!
5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish very helpful staff very friendly Would highly recommend them
Hi Diane, Thank you for taking the time to leave us such a lovely review on your experience with us at Paisley.We are so happy to hear that you have received excellent service from your initial enquiry to when you vacated as this means a lot to the team as we pride ourselves on customer service.It has been lovely getting to know you, and thank you once again for choosing to store with us we wish you all the best for the future.From Deborah, Donna & Alison team Paisley.
5/5
TrustpilotCustomer satisfaction
First time customer found Lianne and Donna both very helpful and friendly easy to deal with. Whole process all done via Internet and phone, simple.
Hi Thomas, Thank you for taking the time to leave a great review on how you have found the process and customer service from staff it's always good to hear you have had a positive experience with us.Thank you for choosing to store with us, From the team at Kilmarnock.
5/5
TrustpilotGreat company
Great company. Very reasonably priced. Great customer service. I have used this company a few times and would highly recommend them.
Hi Graham, Thank you for taking the time to leave such a lovely review its also good to hear that you received the same level of customer service from storing at another of our branches as well and thanks again for choosing to store with us, we wish you both all the best for the future.From Deborah & Donna Team Kilmarnock.
5/5
Googlegreat service - left a lot of things in storage for four months while traveling. whole new experience, but team were super helpful and clear. very straightforward process and extremely reasonably priced too.
5/5
TrustpilotAmazing place with easy access and…
Amazing place with easy access and helpfull staffplus best price in Dundee.Would recommend 100%. Thank you storage vault.
Hi Stephen,Thank you for taking the time to leave a review on your experience in Dundee, it is great to hear the whole process was made easy and thank you for choosing to store with us.From Colin & Jill team Dundee.
5/5
TrustpilotPaisley site
Paisley siteEasy access , super clean and secure Just what I was looking for Great service
Hello, Thank you for taking the time to leave such a lovely review on your experience with us at Paisley.It is great to hear that you found the facility easy to access, clean and secure and you have experienced great customer service as this is what we pride ourselves in and it means a lot to us.Thank you for choosing to store with us.From Deborah, Donna & Alison team Paisley.
5/5
TrustpilotFinally emptied my unit after 3 1/2…
Finally emptied my unit after 3 1/2 years. Excellent service, with very helpful staff, epecially Donna. I could not recommend the Paisley Storage Vault enough.Thanks.
Good Evening Barnadette, I cannot believe it has been 3 1/2 years you have been with us and i thank you for leaving me a kind review. We have enjoyed you staying with us. Thank You again. Storage Vault, Paisley Team. :-)
5/5
TrustpilotVery good service
We used the Coatbridge depot for a few months after downsizing and needing storage for items no longer needed in a smaller home, The facility itself and access to it were excellent and all the staff we met were very helpful and pleasant to deal with at all times, we would not hesitate to reccomend this company
4/5
TrustpilotStaff were really helpful & any query …
Staff were really helpful & any query was expedited.....organised & professional.Good Facility, would only recommend that a better array of trolleys along with the number available be looked into....Highly recommend
Thank you Gordon,We have taken your comment on board and now have an array of trolleys. Thank you for choosing to store with us. We value your opinion.
5/5
GoogleHighly recommended! Deborah couldn't have helped us more, she made storage easy and welcoming. Thank you for all your help, super easy and super professional.
Hi Emma! Thank you so much for taking the time to leave us this very kind feedback. We love hearing that our customers are happy - will make sure Deborah sees your comments. Remember we have a referral scheme if you recommend anyone to us you can get £100 cash back ;)
5/5
TrustpilotExcellent facility, well managed
Excellent experience all round and it was a pleasure dealing with Debbie, Alison and Donna.
Hi Alasdair, Thank you for taking the time to leave such a lovely review on your experience with us at Paisley. We are really happy to hear you have received great customer service from all staff on site and appreciate you taking the time to let us know.Thank you for choosing to store with us, it has been a pleasure getting to know you and we wish you all the best for the future.From Deborah, Donna & Alison team Paisley.
5/5
TrustpilotGood services
Good experience,I like their flexibility in term of extending dates and the 24 hours access that they provided.
Hi Sunday,Thank you for taking the time to leave us such a positive review.I am very happy to hear that you have had a good experience at our East Kilbride site and were happy with the service provided.Please pass on our details to any friends or family who may require storage in the future and we will be sure to find them the perfect storage unit.Thanks,Ashleigh & Carla @Team East Kilbride
5/5
TrustpilotStaff in Coatbridge office extremely…
Staff in Coatbridge office extremely helpful, very professional service. Would recommend highly for storage. Can access up to 11pm at night. Easy and safe access.
Hi Vicki,Thanks so much for taking the time to leave a glowing review! Glad we could help you during this time and choosing Storage Vault. Heather & Stefini
4/5
TrustpilotVery Helpfull staff
Very Helpfull staff, all documents and information sent through promptly.
Hi Kenneth, Thank you for taking the time to leave us a review on your experience with us at Kilmarnock.We are really happy to hear you found the team helpful and documents and information was sent promptly we are happy to hear this and thank you for the feedback.If there is anything we could have done to change to 5* any feedback would be appreciated.Thank you for choosing to store with us, we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.From Deborah & Alison team Kilmarnock.
5/5
TrustpilotVery professional and friendly service
Very professional and friendly service. Staff were more than up to the task of helping me with my storage needs. Will definitely use Storage Vault again if necessary.
Hi Mark, Thank you for taking the time to leave us a great review. We are glad to hear that your experience with us has been a pleasant oneCambuslang Team
5/5
TrustpilotExcellent storage
Excellent storage, monthly price is a bit high but I always felt that my stuff was safe and secure.
Hi Daniel,Thank you for taking the time to leave us a review.I am glad to hear that you have been happy with the storage facilities and have faith in us that your goods are safe and secure.I will make the team aware of your review and feel free to tell your friends we are here to help should they ever require storage.Ashleigh and Stefini
3/5
GoogleCheap and good location just off the motorway. However, awkward turning angles and only one cargo lift if your unit is on the second floor.
Hi Denise. Thank you for taking the time to leave feedback. We are sorry to hear your experience was not up to our excellent standard. If you would prefer a unit on the ground floor in the future, we are happy to accommodate you. If you would like to discuss your concerns further, our team are on site 8am - 6pm Monday - Friday, 10am - 4pm Saturday & Sunday.
5/5
TrustpilotHousehold storage
Staff were very friendly and helpful, storage unit immaculately clean, a stress free experience. Would thoroughly recommend this company
Hi Stephen, Thank you for taking the time to leave such a great review on your experience with us so far we are pleased to hear that you have been happy with our customer service and clean facility as this is what we pride ourselves in and we appreciate your kind words.Thank you for choosing to store with us, please let us know if there is anything else you ever need and we will be happy to help.Deborah, Donna & Lianne Team Paisley.
5/5
TrustpilotExcellent friendly staff and storage
Excellent friendly staff members. Great secure storage and always updated with any problems or questions.Thank you
Hi Wolf, Thank you for your kind words on your customer service and the facility overall it is always great to hear that you have had a great experience whilst storing with us and its been lovely getting to know you.Deborah, Donna & Alison Team Paisley.Thank you for choosing to store with us, we wish you all the best for the future.
3/5
GoogleCheap and good location just off the motorway. However, awkward turning angles and only one cargo lift if your unit is on the second floor.
Hi Denise. Thank you for taking the time to leave feedback. We are sorry to hear your experience was not up to our excellent standard. If you would prefer a unit on the ground floor in the future, we are happy to accommodate you. If you would like to discuss your concerns further, our team are on site 8am - 6pm Monday - Friday, 10am - 4pm Saturday & Sunday.
4/5
TrustpilotVery helpful staff
Very helpful staff. All clear instructions. Good access to the location and individual locker.
Hi Michael,Thank you so much for taking the time to leave us this fantastic feedback. We are delighted to hear our staff were able to assist you on your storage experience.Thank you for storing with us!Michael & SarahTeam Storage Vault Bishopbriggs
5/5
TrustpilotExcellent
Excellent service from beginning to end with the team from storage vault Coatbridge. Always kept upto date with any changes and always informed if access would be restricted, also very helpful when it came to a reduction in my income due to COVID 19 these guys made everything a lot easier. Thank you x
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Tell us what you need and we'll put you in touch. Storage Vault Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
