5/5
GoogleAbbie was perfect from start to finish great customer service would recommend thanks again
Trusted Agent profile · Glasgow
Storage Vault Limited Glasgow reviews
★★★★★
867 reviews across 3 platforms
First Floor, 16 Gordon Street, Glasgow, G1 3PT
Storage Vault Limited's office in Glasgow, at First Floor, is rated 4.8 out of 5 across 867 reviews on three platforms, including 90 Google reviews rated 4.8.
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Reviews
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
Google5/5
TrustpilotThe staff are helpful and friendly
The staff are helpful and friendly. Nothing is too much bother for them. I have access to my items in storage when I choose. I also know that my possessions are secure. I have already recommended Storage Vault to friends.
Agent replied · 11 June 2024
Thank you Agnes for taking the time to leave such a lovely review. Thank you for also recommending us.
5/5
TrustpilotGreat place, secure facilities
Nice, secure place. The girls at the Cambuslang branch were also great and very helpful during my rental. I’d definitely use them again.
Agent replied · 11 June 2024
Hi Scott,Thank you for your 5* review for our Cambuslang branch. Its great to hear from you that you felt our Storage facility was a nice secure place. It would be a pleasure to have you store with us again. We wish you all the luck in your new homeKind RegardsRachel,Demi,Ruari and Phil from the Cambuslang team.
5/5
TrustpilotExcellent customer care
Very friendly, courteous and professional service from Michael at the Bishopbriggs branch. All questions answered for a ‘newbie’ at storage and everything went without a hitch. Took the time to make sure I was comfortable with coming/going arrangement and show me around the facility. A credit to the company
5/5
TrustpilotFrom the the initial enquiry to booking…
From the the initial enquiry to booking the storage unit, everyone was very helpful in explaining everything I needed to know about storage and access. Staff all very friendly. Access excellent as all units are on the ground floor
Agent replied · 11 June 2024
Hi Pamela,Thank you so much for taking the time to leave us a lovely review.It's great to have such positive feedback about the staff as well as the facility.Cambuslang Team
5/5
TrustpilotStorage vault Paisley
The staff were very helpful in their customer service. They were very helpful when I asked for verification of procedure. The storage facility was very user friendly
Agent replied · 11 June 2024
Hi Janice, Thank you for taking the time to leave such a lovely review on your experience with us at Paisley we are extremely happy to hear that you found our customer service helpful and friendly along with the site being user friendly as this is what we pride ourselves in.Thank you for choosing to store with us, it has been lovely speaking with you and we wish you all the best for the future.From Deborah, Donna & Alison team Paisley.
5/5
GoogleThanks to Heather for the very past and quick service would highly recommend
5/5
TrustpilotExcellent Support and Service from…
Excellent Support and Service from start to finish !!We had never used storage units before. Staff were brilliant throughout in fully explaining our options and in providing amazing flexibility if our storage needs change, with customer service and cost at the forefront. Can't speak highly enough of staff (Laurie-anne, Niall & Donna) who could not have been nicer, kinder, or more helpful !!!Will recommend to others without hesitation !
5/5
TrustpilotI am not very computer savvy,but thanks…
I am not very computer savvy,but thanks to the help of Ashleigh from storage vault it was easy,,access codes to enter the main gate and actual building was also very easy,would thoroughly recommend them
Agent replied · 11 June 2024
Hi Nancy,Thank you for this excellent review. I am so happy to hear that the process was easy for you and that entering the site and finding your unit was also easy.Thanks again for choosing to store with us here at Storage Vault Bishopbriggs.Ashleigh and the Team.
5/5
TrustpilotGreat customer and super value for money
Great customer service and attention to detail. Friendly and very helpful staff. Have a great deal on at present. I would highly recommend.
Agent replied · 11 June 2024
Hi Linda,Thank you so much for leaving such a brilliant review regarding your storage with us, it's much appreciated!We are so happy you are please with the level of service you received from us!From Abi, Kenneth, Ellice and Andrew- Stirling Team
5/5
TrustpilotFantastic service from the Coatbridge…
Fantastic service from the Coatbridge team stefini and cara D , very helpful explaining things to a old timer like me Would highly recommend
Agent replied · 11 June 2024
Hi GerryThank you for leaving us this lovely review. Were very happy we could help you through the process of moving into storage with us and for the record you didn't seem like an old timer to us!If you ever require us again in the future please don't hesitate to call us or recommend us to any friends. And thank you again for the gift that was very kind of you!Take care Stefini and Cara at Coatbridge.
5/5
TrustpilotPerfect storage solution
Warm friendly staff helped me decide the right unit for my needs, always available to assist even during COVID times. Convenient and easy to use unit, great customer service.
Agent replied · 11 June 2024
Hi William.Thank you for leaving us such a wonderful review.I am very pleased to hear you have been happy with the service from Kenneth and myself here at Bishopbriggs.We haven't seen you at the site for a while so please feel free to pop into the reception to say hello the next time you are down at your unit.Hope to see you soon.Ashleigh and Kenneth
5/5
TrustpilotHelping with our flit!!
We are using storage vault while moving home and it has proven to be a great way to organise your stuff getting all the less important items away from your property and letting you have peace of mind. This firm have been great, no pressure to buy their own padlock or sell us extras. I am planning to recommend them to friends who are also on the move.
5/5
TrustpilotExtremely helpful and professional…
Extremely helpful and professional company, the storage and security were first rate, 24/7 access, what more could you need!
Agent replied · 11 June 2024
Hi,Thank you so much for taking the time to leave a great review. I am glad you are happy with the service you received and the standard of our site facilities at our Dundee branch. Hopefully we will see you again in the future.From Colin & Jill Team Dundee
5/5
TrustpilotStaff (Kilmarnock) were very friendly…
Staff (Kilmarnock) were very friendly and efficient. I was kept up to date at all times and guided through the process in a professional manner. Excellent service.
Agent replied · 11 June 2024
Hi Gary, Thank you for taking the time to leave such a lovely review on your customer service experience with us at the Kilmarnock branch, we are really happy to hear that you found the staff friendly and efficient as we do pride ourselves on customer service and the communication between us and our customers so thank you for the kind words.Thank you for choosing to store with us, it has been a pleasure getting to know you and we wish you all the best for the future.From, Deborah, Donna & Alison Team Kilmarnock.
5/5
Trustpiloti cannot fault this wonderful
i cannot fault this wonderful , very professionel , and caring helpful depot , the very polite and greetful staff are a very welcome . i would deffo recommend this company. 11/10. first class service. john
Agent replied · 11 June 2024
Thank you John for the lovely review, its great to hear you have enjoyed your experience so far with us at the Scotland Street branch if there is anything else we can help with please let us know.Scotland Street Team
5/5
TrustpilotExcellent Service :)
Excellent value for money, great unit size/access and security and very helpful and friendly staff. Would strongly recommend to anyone and will not hesitate to use again should the need arise. 5/5
Agent replied · 11 June 2024
Good Morning Derek, Thank You for the kind review and we are happy you choose to store with ourselves. Thank You from Donna & Lianne :-)
5/5
TrustpilotGreat service good advice couldn’t ask…
Great service good advice couldn’t ask for better Niall was fantastic help on choosing unit Jim Grant JGM Heating Services Ltd
5/5
Trustpilot100% top class service from Colin
100% top class service from Colin. Helpful and incredibly friendly in every aspect. Many thanks. I would highly recommend Storage Vault Dundee.
Agent replied · 11 June 2024
Hi Claire,Thank you so much for taking the time to leave such a great review. I am glad you are happy with the service you received at Dundee as we want to ensure we are always doing the best we can for our customers.It was a pleasure meeting you and if you ever need any storage in the future it would be great to see you back with us.From Colin & Jill Team Dundee
5/5
TrustpilotGreat place to store your valuables
Great place to store your valuables. I Stored mine for 6 months and had access 24/7 was amazing plus the prices where brilliant too. I would so recommend the Storage vault if ever need to store items
Agent replied · 11 June 2024
Good Afternoon Paul,Thank you for leaving a lovely review and taking the time to do this. Remember if you "Refer a Friend" and they stay for 2 months. You both receive £50 each for doing so.
5/5
TrustpilotHighly recommend
Fantastic Service from Storage Vault Bishopbriggs. I have been using the storage for 10 months and couldn't fault the customer service, nothing's too much hassle, friendly staff and very approachable. Would highly recommend.
Agent replied · 11 June 2024
Hi Lynne,Thank you very much for your feedback. Always nice to hear feedback from tenants and we are really pleased that you are happy with the service.Ashleigh and Kenneth.
5/5
TrustpilotService has been fantastic
Service has been fantastic, we needed a unit temporarily for our house move and storage vault had exactly what we needed.
Agent replied · 11 June 2024
Hi Gillian,We are so grateful for your lovely review, its really appreciated!We are pleased you are happy with the level of service you have received.From Abi, Ellice, Kenneth and Andrew- Livingston Team
5/5
TrustpilotEverything from first contact to…
Everything from first contact to informing I had cleared the lock up was excellent.I will definitely be recommending to all my friends.Thank you to everyone concerned.
Agent replied · 11 June 2024
Hi Robert, Thank you for taking the time to leave a review on your experience with us at Kilmarnock and happy to hear that you were happy with the facility and customer service as we do pride ourselves on this.Thank you for anyone you refer to us it really is appreciated and thank you for choosing to store with us, we wish you all the best with the future.From, Deborah, Donna & Alison Team Kilmarnock
5/5
TrustpilotContract Greenways
Outstanding customer Service how business should be done.Even at minute to 5.00pm we required additional space & Deborah pulled it out the hat. 5 * Service👌
Agent replied · 11 June 2024
Hi Peter, Thank you for taking the time to leave such a lovely review we really appreciate the feedback and always happy to hear that you have received good customer service and have been happy with everything.It has been a pleasure speaking with you and if you ever need anything please let us know and we will be happy to assist.Thank you for choosing to store with us, From Deborah & Donna Team Kilmarnock.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Storage Vault Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Glasgow.
