5/5
Good experience through starting our tenancy, helped us through the application process and Joanne was particularly helpful.
Trusted Agent profile · Glasgow
★★★★★
402 reviews across 3 platforms
The Beacon 176 St Vincent Street, Glasgow, G2 5SG
Robb Residential's office in Glasgow, at The Beacon 176 St Vincent Street, is rated 4.6 out of 5 across 402 reviews on three platforms, including 315 Google reviews rated 4.7.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
Good experience through starting our tenancy, helped us through the application process and Joanne was particularly helpful.
5/5
Very helpful agency - this morning our boiler wasn't working and I called Robb Residential. I spoke with Kieran and, after trying to help me himself, he called an engineer and he had it sorted within less than two hours! Very satisifed with the result.
5/5
Robb Residential were very professional to deal with and helped our house purchase go smoothly. We especially appreciated the support of Carolyn who went above and beyond to support us all the way from the day of offer through to picking up the keys.
5/5
My friends and I have recently let a property from Robb Residential, the process has been very smooth and everyone has been so helpful, especially kieran our property manager. We had a problem with our gas meter and he sorted us out almost immediately!
5/5
I recently started renting a property off of Robb Residential and can only recommend them. The whole process was swift and efficient and all of their agents who I met in person we're friendly and helpful.
5/5
Fantastic service all round. As a landlord, I had my flat empty for a few months through covid and without any enquiries. I then got in touch with JJ at Robb Residential to help.They found a tenant very quickly and dealt with the usual ups and downs of renting a flat out. Thank you to JJ and Rachel for a fantastic job.PositiveResponsiveness, Quality, Professionalism
Hi Tessa, thank you for taking the time to comment on our service, it's very much appreciated. We hope to have many years working with you on your rented property!
5/5
I have been working alongside this agency to rent one of their properties. The main agent who helped me was Matthew Aperson-McHugh who was great throughout the whole process. I couldn’t be more thankful to them all for all their help. I have now moved in to the property smoothly and wound 100% recommend this agency
Hi Hadasa, thank you for taking the time to leave this wonderful review and I'll make sure to pass your kind words onto Matthew. We wish you all the best in your new home and if you need anything please do not hesitate to ask.
5/5
Fantastic service
Dealing with professional people the staff are very helpful and assisted us and made our journey to renting a home in Scotland so easy. When the staff at Robb Residential properties answered the phone they made you feel welcome. To mention Joanne helped and explained and was very efficient. Keep up the good work. It was a wonderful experience.
5/5
Always courteous, patient and jovial. Each member of staff gave full attention and kept promises to communicate messages and information. It’s not a coincidence in such a competitive market that they have the majority of rural properties in this part of the country on their books.
Hey Jim, Thanks for sharing your experience with us at Robb Residential! We're so happy to hear that everything went smoothly, was easy to understand, and overall an enjoyable experience for you.
5/5
I don’t regularly post reviews. However the support I received from members of the Robb Residential team from the initial meeting to undertaking viewings in my absence and their meticulous communication throughout the process was second to none. In particular I would wish to praise Linda’s positive approach. You get what you pay for!
Thank you Ms Walker for your very kind review, it is always a pleasure to hear from our clients about their experience in selling via our firm. Robb Residential were delighted to be instructed to sell your home and we are thrilled that you have enjoyed your service experience with our firm and with our colleague Linda. If we can be of assistance at all in the future, please never hesitate to contact us, and we will be delighted to help.
5/5
Matthew, Rachel and Mark have been amazing in helping me let out my flat for the first time. As a new landlord, I had loads of questions and the Robb Residential team patiently walked me through every step of the process. Thank you!
Thank you for sharing with us your positive experience with our firm. Our clients are at the heart of everything we do and should you require any property related advice in the future, please never hesitate to get in touch, where we will be delighted to help.
5/5
The service we have received from Robb Residential Is unmatched by any other agent we have ever used. We can honestly say it has been a real pleasure working with a team of very personable and professional staff. Their advice and support in the refurb of our property was invaluable. The apartment went online and within a day we had secured tenants.
5/5
Excellent service
This was a particularly unique experience for us as it is unusual to experience such efficient and well considered client service. From our initial enquiry with Rachel to our viewings with Kieran and final deal closure with Mark, the process was a seemless one without let or hinderance. We hope this relationship continues and would gladly recommend Robb Residential without hesitation.
5/5
We had the very best service and experience from Jackie Maxwell in our recent sale of our house in Tighnabruiach. I have absolutely no doubt that we would not have got the sale that we did had it not been for her pleasant patient calm and professional manner. I am delighted that we went to Robb
5/5
I have used the services of Robb Residential and Kenneth Robb for many years with great success. They are professional, highly responsive and have always secured me with great tenants. Their fees are also very competitive. Previously I have used a couple of larger agents but left for the much better service at Robb. I would recommend them to anyone. Kenneth even brings presents to my kids!!
Thank you for your kind words, loyalty and appreciation of Robb Residential. We are always delighted to hear from our valued clients.
5/5
I’ve been rented with Robb Residential for nearly 3 years and all my experience was extremely positive. The team is always offering a friendly and professional service and on top of this they are really supportive. I highly recommend renting with Robb Residential if you really want that a professional team to look after you and your new home. Many thanks especially to Hannah and Kenneth!
We would like to thank you for your very kind words, and we are delighted to hear about your positive experience throughout your dealings with Robb Residential!
5/5
Robb Residential is excellent!
Robb Residential have provided outstanding service during our tenancy, all staff we interacted with were professional and attentive, and we were treated with respect. Namely, Sarah, Alan and Laura always helped with any issues and made us feel that we were valued tenants, keeping us informed of anything happening (which as a student tenant can be difficult to find, especially hearing first hand from friends with other letting agencies). I will definitely keep them in mind as first choice when dealing with future housing, and would recommend them to anyone looking to rent, buy, or sell a property!
5/5
Exceptional Service
The service we have received from Robb ResidentialIs unmatched by any other agent we have ever used. We can honestly say it has been a real pleasure working with a team of very personable and professional staff. Their advice and support in the refurb of our property was invaluable. The apartment went online and within a day we had secured tenants.
5/5
I recently moved out of a Robb Residential property, and I couldn't have been happier with the service. They're a very friendly, professional organization, and from move-in to move-out I had a really positive experience. They're excellent when it comes to communication too, and were always very quick to address any issues at the property. An excellent agency.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mr Higgins, this is greatly appreciated. Thank you for taking such great care of our landlords property also :)
5/5
I’ve been rented with Robb Residential for nearly 3 years and all my experience was extremely positive. The team is always offering a friendly and professional service and on top of this they are really supportive. I highly recommend renting with Robb Residential if you really want that a professional team to look after you and your new home. Many thanks especially to Hannah and Kenneth!
We would like to thank you for your very kind words, and we are delighted to hear about your positive experience throughout your dealings with Robb Residential!
5/5
Our property was sold in under 2 weeks…
Our property was sold in under 2 weeks for considerably more than asking price. This was not good luck it was a direct result of an extremely efficient service with very regular contact, effective and speedy marketing and very professional employees.I would not hesitate to use Robb again.
We really appreciate you taking the time to share with us your experience. We are thrilled to hear that the process has been smooth, straightforward, and enjoyable.
1/5
Do not give these clowns a deposit. Still waiting for mine to be returned even though I didn't take the property in the end. Also, part off deal was that the property would be inspected monthly by agent, even if you are not there. Useless is being polite. I WANT MY MONEY BACK.
5/5
Excellent service! I recently sold the family home on behalf of our parents and I was hugely impressed with Robb Residential. Iain Robb gave excellent advice in house selling and prices. Carolyn Campbell provided fantastic support through the whole process. I would not hesitate to recommend Robb Residential if you are selling your house.
Hi Diana, Thank you for your lovely review, I am delighted that you have had an excellent experience with us here at Robb Residential. Our team work tirelessly to ensure fantastic customer service to all our clients. I will make sure to pass this over to the Sales Team. Robb Residential.
5/5
Hands down, best in Glasgow!
As a landlord in Glasgow, I’ve been working with ROBB Residential for years and I’m pleased to share my experience with their property management services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robb Residential's Glasgow office has 402 reviews across three platforms: 315 on Google, 8 on Facebook, 79 on Trustpilot.
Robb Residential Glasgow is rated 4.6 out of 5 across all 402 reviews, and 4.7 out of 5 on Google from 315 reviews.
Robb Residential Glasgow, The Beacon 176 St Vincent Street, Glasgow, G2 5SG.