Trusted Agent profile · Glasgow

Robb Residential Glasgow reviews

4.6

★★★★★ Excellent

402 reviews across 3 platforms

The Beacon 176 St Vincent Street, Glasgow, G2 5SG

Robb Residential's office in Glasgow, at The Beacon 176 St Vincent Street, is rated 4.6 out of 5 across 402 reviews on three platforms, including 315 Google reviews rated 4.7.

Google logo

4.7 / 5

315

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Trustpilot logo

79

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Google

We have now bought and sold with Robb as their level of service is second to none. House buying/selling is a stressful process and Linda's calm and supportive approach really helped ease our anxieties. Without hesitation we can highly recommend Robb Residential.

Michelle · 30 October 2022

Agent replied · 28 May 2023

Thank you Mrs Baker for take time the time to write a review, your comments are extremely important to us. We are delighted that you have experienced both selling and buying through our firm, and our team have thoroughly enjoyed representing both yourself and Mr Baker in both your purchase and sale. Thank you for your kind comments about our colleague Linda, she is an excellent asset to our team. If we can be of assistance in the future, please never hesitate to contact us.

5/5

Google

They have looked after my property and tenants seamlessly for many years. Recommended

Andrew · 17 October 2025

5/5

Google

Linda, at Robb Residential, provided excellent service, support, and reassurance to us throughout the selling process. As a result, we would have no hesitation in appointing the agency again, should the opportunity arise.

Alexander · 30 July 2023

Agent replied · 29 August 2023

Dear Alexander, Thank you for your kind feedback. We are thrilled to have successfully sold your beautiful home. Your satisfaction means a lot to us, and we wish you all the best in your new home.

5/5

Google

My experience with Rob residential letting agent was very good and swift, I want to specially appreciate Sarah Stewart ❤️ for her time and her continues support in acquiring a place to let. You all are wonderful.

Funmilayo · 29 March 2023

Agent replied · 28 May 2023

Hi Funmilayo, Thank you for taking the time to leave this review and especially for including me in the staff comment that means alot. I hope you are settling into your new home and if you need anything you know where I am, take care! Sarah Stewart

5/5

Google

The team at Robb worked hard to sell our house within two weeks. Particular credit must go to our dedicated negotiator, Linda McConville, who whilst clearly very empathetic is also very focused on her clients needs.

Michael · 28 April 2023

Agent replied · 26 July 2023

Thank you for your kind words. We are delighted to have successful sold such a wonderful home to you. Your comments mean a lot to us, and we wish you all the best success with your new home.

5/5

Google

Had a great experience! Very kind and helpful agents! Caitlin and Karen sorted everything really quickly and smoothly. Would highly recommend!

Maja · 14 July 2025

5/5

Google

I had a wonderful experience with Robb Residential. From start to finish, they were incredibly helpful and cooperative. Their team went above and beyond to ensure all our needs were met, making the entire process smooth and stress-free. I highly recommend them for their professionalism and dedication to customer satisfaction.

Aisha · 25 May 2024

5/5

Google

Super friendly staff, professional to deal with and all round pleasure

Scott · 17 October 2025

5/5

Google

Incredible service from an experienced team. Linda worked hard to get me the best price and a fast sale, exceeding expectations. Big thanks to her and Charlotte on doing a great job.

Graeme · 4 July 2023

Agent replied · 26 July 2023

Thank you for taking the time to write such a positive review. It is greatly appreciated, and we are thrilled that you have had a positive and friendly experience with Robb Residential.

5/5

Google

The move in was smooth and quick and so was the mouve out, thanks especially to Karen.

Sairn · 14 August 2025

5/5

Google

Updating my review, since I recently left my tenancy after more than 4 years, but the 5 star score is unchanged, since Robb Residential have done a stellar job throughout. They're quick and reliable, respectful and professional and I'd recommend them without hesitation!

HamEggsButteredToast · 28 May 2022

Agent replied · 28 May 2023

Hello! Thank you for your lovely words and kind understanding, we hope to continue to exceed your expectations. Robb Residential

5/5

Google

I had a great experience with Robb Residential Agency. The agents were very patient, understanding and paid a lot of attention to detail. They kept us regularly informed and I have never experienced better service from an agency like this one.

Jimena · 1 August 2022

Agent replied · 28 May 2023

Thank you for taking the time to leave this review. We wish you all the best with your move and if you require anything from us here at Robb Residential please do not hesitate to ask.

5/5

Google

Throughout my tenancy, Robb Residential promptly addressed any maintenance issues in a professional and efficient manner. Not to mention the staff at Robb Residential were consistently considerate, friendly, and helpful throughout our flat application and tenancy. I would recommend Robb Residential to anyone looking for a reliable and consistent letting agent.

Niall · 26 March 2024

1/5

Google

We rented from Robb and following the tenancy it appeared that they had falsified image data, as well as lying about property issues to try and take our deposit from us. I understand that the pandemic is difficult for everybody and they may have been struggling financially, but to lie to try and take our deposit? Disgusting. Only backed down once threatened with legal action after I sent across the proof about the image data. Do not use.NegativeProfessionalism

Jonny · 24 August 2021

5/5

Google

We bought our house with Robb Residential, and it was a flawless experience from start to finish. Instant responses to emails and always someone available on the phone.

Dominik · 15 August 2023

Agent replied · 29 August 2023

Thank you for sharing your positive experience with our firm, Dominik. Our clients are our top priority, so please don't hesitate to reach out if you need any property-related advice in the future. We would be delighted to assist you.

5/5

Trustpilot

Super friendly staff

Super friendly staff, professional to deal with and all round pleasure

Scott · 17 September 2025

5/5

Google

Smooth process from house viewing to putting together the application, and getting everything sorted for the move into my rental flat in Edinburgh. Easy and friendly communication with Matthew and Jonathan. Highly recommend.

Amira · 27 February 2023

Agent replied · 28 May 2023

Hi Amira, Thank you for leaving this wonderful review. We wish you all the best in your new home. If you need anything please do not hesitate in reaching out to us. Sarah Stewart.

5/5

Google

I have had no problems letting from Robb Residential. They are great at communicating and professional. They even check you in to the property. Ive let flats for a long time and this was the best experience I have had.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 24 August 2021

Agent replied · 28 May 2023

Hi Emma, thank you, it's lovely working with you too! :)

5/5

Trustpilot

Robb Residential are our Go-To Letting Agents

Robb Residential are our go to when we need new tenants across our property portfolio, they are professional and take time to make sure to get the right fit for each property.

Georgina · 10 December 2024

5/5

Google

I have just rented a property through the Robb agency. I dealt with Rachel who was very polite and professional. I would recommend the Robb agency without hesitation.

Sales · 28 May 2021

1/5

Google

Do NOT go with this company! They are quick enough to take large deposits for property but are not willing to pay it back out and will pick at anything to keep money. ROBB is definitely the right word to use for this company. Never been with such a disgusting letting agent.

Jeanette · 29 May 2018

Agent replied · 28 May 2023

Dear Jeanette, We are sorry to learn via a public review that you were not satisfied with the outcome concerning your deposit at the end of your tenancy. Best in class customer care and client satisfaction sits at the very heart of our business and so it was disappointing for us not to have had the chance to properly address your concerns before your review post. For balance, and to be clear, specifically in relation to deposit returns, it is not our firm who have withheld your deposit, this process is handled externally via the Tenancy Deposit Protection Scheme, in this case, My Deposits Scotland. The mechanism to have deposits returned is clear and you will have had the opportunity to challenge any outcome with which you did not agree. We note from our file that you did not challenge the outcome. If there is any aspect of the deposit return process that you did not understand or we failed to make clear, we remain open to address your concerns and will be happy to have further dialogue with you on the matter if you think it will assist. Regards, Robb Residential

5/5

Google

I have had an absolutely wonderful experience communicating with Linda, she has been very understanding and patient with us during the process. Thank you for all your help and expertise

Naeema · 27 February 2023

Agent replied · 28 May 2023

Hi Naeema, Thank you for sharing with us your positive experience with our firm. Our clients are at the heart of everything we do and should you require any property related advice in the future, please never hesitate to get in touch, where we will be delighted to help.

5/5

Google

Matthew at Robb Residential has went above and beyond the normal call of duty. He has been absolutely excellent throughout the whole process and I cannot recommend him enough. Massive thanks, Matthew!

Kumar · 29 November 2022

Agent replied · 28 May 2023

Thank you for taking the time in leaving us this review. Matthew is a valued member of team lettings and we are so delighted that his efforts are being recognised by our valued clients.

5/5

Google

Alan Henderson helped with advice. He was knowledgeable and took his time to explain everything. Would definitely recommend, friendly and supportive.

Larrys · 14 April 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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