DM Hall Glasgow reviews

★★★★★ 5/5

Trustpilot

Blair carried out the survey politely…

Blair carried out the survey politely and efficiently with the minimal of intrusion and very thoroughly. Gave us the advice to check out the small number of stains that were on the main bedroom ceiling as he believed that may have been caused by a mouse or mice. On inspection this proved to be the case. Discovered mouse droppings . Offending lagging removed on area around stains, evidence of an old nest there, all other areas in the vicinity clear and dry, no sign of mice now. Putting down traps to make sure this is a historical issue. Our only concern is that although the issue has been dealt with it unfortunately may put potential viewers off. Apart from that concern we were completely satisfied with the survey.

Mr · 22 August 2024

★★★★★ 5/5

Trustpilot

Very efficient process

Very efficient process. Surveyors were excellent. Arranging a Home Report survey was quick and easy. I was kept informed and regularly updated throughout the process. Dunfermline team were superb.

Mr · 4 October 2024

★★★★★ 4/5

Trustpilot

Quick and detailed, but valuation figure left me with a raised eyebrow.

DM Hall were quick and responsive. The Home Report was detailed and required only a couple of minor amends. My only concern was finding out afterwards that the surveyor and my estate agent are best friends and miraculously the valuation came out at exactly what the estate agent said it would.

Emma · 6 July 2023

★★★★★ 5/5

Trustpilot

Excellent surveyor

Jonathan Hunter was the surveyor that visited my property to carry out the home report and he was fantastic! Marketing/selling a property is a stressful experience but Jonathan was excellent throughout and very friendly and made the visit a pleasant one. We had a chat about the market and valuation and we were satisfied with everything!

Mr · 2 February 2023

★★★★★ 5/5

Trustpilot

Great company

Great company to deal with. Fast and efficient. Surveyor was lovely and great at explaining the process. Would recommend.

Rhianna · 24 January 2026

★★★★★ 5/5

Trustpilot

Professional and pleasant surveyor gives excellent service.n

Scott from DM Hall Glasgow Office attended on day and at time expected.He introduced himself to myself and wife (and dog) and explained what he would be doing.He moved around the house taking what appeared to be detailed notes whilst being careful not to be too intrusive.At the end of his visit he explained the next steps that would follow ensuring that we understood.Draft report was available one day earlier than anticipated.All in all a very professional and pleasant gentleman.Excellent service from Scott and office staff.Thank you.

Frank · 13 August 2024

★★★★★ 5/5

Trustpilot

Quick and Easy

Home Report was quick and easy to arrange, price was reasonable and the surveyor Tracy was lovely. Didn't take long at all for her to gather the information she needed and received the report really quickly afterwards.

Kirsty · 16 May 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Would highly recommend Halls, James came to value our property, very professional, answered any questions we had, and a very quick turn around on valuation verbally followed up 24 hours later with the valuation report.

JP · 21 June 2024

★★★★★ 5/5

Trustpilot

Punctual & efficient!

Punctual & efficient

M · 16 September 2026

★★★★★ 5/5

Trustpilot

Very professional service

Very professional service, second time I've used DM Hall, both experiences very positive. Valuation and Home Report were clear and issued promptly; great communication throughout. Additional thanks to the office manager for managing an unexpected complication very well. Highly recommend.

L · 6 March 2024

★★★★★ 5/5

Trustpilot

Check your Deeds

Mr. Seaton carried out the survey for my home report. All went well and was given a fair valuation for asking price. A shock was to come in the deeds for the garden and Mr. Seaton was forced to re- value. Advice is to check your deeds.

Valued · 21 September 2023

★★★★★ 5/5

Trustpilot

Professional and polite

Professional and polite. The home report was back within a couple of days great communication throughout 🙂

Adele · 4 June 2026

★★★★★ 5/5

Trustpilot

Excellent Service all round from DM Hall

Can be daunting having a property survey completed but DM Hall were very professional and made the whole process simple. Alan the Surveyor was very thorough but also friendly. Excellent communications all through the procedure, would highly recommend.

Douglas · 15 March 2024

★★★★★ 5/5

Trustpilot

Excellent customer service from DM Hall…

Excellent customer service from DM Hall Surveyors. professional and yet friendly at the same time. The Home Report was carried out promptly and process explained thoroughly. I would not hesitate in using DM Hall Surveyors again and would recommend them 100%

Joey · 11 January 2024

★★★★★ 5/5

Trustpilot

DM Hall made a lot of effort to fit in…

DM Hall made a lot of effort to fit in with my travel plans as my property (a second home) is in a rural location. The Report was fair & pointed out useful ways that I could improve my home. The valuer knew the local market very well.

B · 24 July 2023

★★★★★ 5/5

Trustpilot

Excellent service.

The surveyor was very efficient and thorough. Very pleasant and explained everything as she went along.

Mr · 3 June 2026

★★★★★ 1/5

Trustpilot

DO NOT get a Home Survey by this company

DM Hall were the surveyors that my estate agent suggested. I have no idea why, as the totally inaccurate home report is now causing me huge problems trying to sell my property. There are so many inaccurate statements that the surveyor made that they are two many to list here. When the surveyor attended, with a colleague, he stated that there were no issues with the house itself and there was nothing to discuss. The only issue he raised was the condition of the out building which I agreed with. When the report arrived there were many faults listed, most of which were untrue. He stated that the shower cubicle was leaking, which it is not. He stated that there is condensation throughout the house and has not provided evidence of this. He reported faults with the roof that a roofer has since checked and states that all reported faults are untrue. After rejecting the report, the surveyor agreed to alter some of the report but only a few minor issues. He stated that he would not alter anything else and so I reluctantly accepted the report as it stood. However I also contacted a reputable builder to look at the issues raised in the HR. As always with builders, this took a few weeks. The builders report was sent on to the surveyor. His reply was totally unbelievable! The surveyor makes accusations the report was written and/ or altered by myself! (I am taking further advice on this accusation). He states that the survey was not disputed and that the builder did not attend for several weeks so it is unfair to compare what he says to the survey. He then makes claims that he was not made aware of things at the time of the survey and that he pointed out issues at the time; both totally untrue as he never asked anything during the survey and stated that there were no issues when he finished his survey. He even states that it is just bad luck that he thinks that the shower is leaking and if I have the shower inspected or repaired he "will tweak the wording". As the shower has been inspected and he has been shown to be wrong he, at the very least, should be apologising and correcting (not tweaking) the report. Remember, he previously stated he would not make any further alterations/ corrections to the report but is now saying he will? Another issue raised by the builders report is that the chimney stack is not actually part of my property but is the neighbours. I did not know this at the time but was made aware by the builder. When this was reported to the surveyor he stated he was not made aware of this at the time of the survey, but now he is aware he will not do anything about it on the report. Again, the surveyor never asked about the chimney at all and just made assumptions as he has done throughout the survey. I have asked for a refund which has been refused and so I am left over £500 out of pocket. I will be taking this further via the CHP and, if needed, RICS.

NOhope · 27 June 2024

★★★★★ 5/5

Trustpilot

Brett was informative

Brett was informative, helpful and polite.He was quick to put our minds at ease on any issues that arose and happy to correct any factual errors regarding the date our building was erected.Overall a very pleasant experience (except for the payment part but who likes that especially just now!)

Customer · 8 June 2023

★★★★★ 5/5

Trustpilot

Friendly and professional

Kirsten was friendly, professional and a pleasure to have round to my property for survey. It was a very positive start to my home selling process

K · 1 October 2024

★★★★★ 5/5

Trustpilot

Surveyor was very pleasant…

Surveyor was very pleasant ,professional in her approach and answered any questions I had.Report was produced promptly and I had no issues to raise about the content

Mr · 12 September 2024

★★★★★ 5/5

Trustpilot

Good Customer Service and Professional Undertaking of the Survey

With his pleasant nature and professionalism Steven Leith from DM Hall made the ordeal of what I have found in the past stressful surveys a painless experience. Mr Leith is an asset to the Surveyors team at DM Hall

Customer · 2 February 2024

★★★★★ 5/5

Trustpilot

Can't fault the service I have received…

Can't fault the service I have received from DM Hall. Very efficient and professional customer service and the Surveyor was extremely helpful in answering any of my queries.... I Would certainly use them again and recommend them to anyone needing a home report carried out!!!! Many Thanks to Steven and Sandra who dealt with me... Great Service!!!!

Sam · 23 August 2022

★★★★★ 5/5

Trustpilot

Home report

Very satisfied with both the professional and friendly service of DM Hall, who were instructed to prepare my home report. All was very straightforward.

LG · 24 October 2024

★★★★★ 5/5

Trustpilot

Home Report review.

I had asked for a Home Report to be done quickly, which it was. The agent Richard Lennon was polite and friendly. I would use the company again and recommend you to other people.

Mrs · 6 May 2024