Trusted Agent profile · Glasgow

DM Hall Glasgow reviews

4.8

★★★★★ Excellent

2,701 reviews across 2 platforms

12 Bothwell Street, Glasgow, G2 6LU

DM Hall's office in Glasgow, at 12 Bothwell Street, is rated 4.8 out of 5 across 2,701 reviews on two platforms, including 9 Google reviews rated 3.1.

Google logo

3.1 / 5

9

Reviews on Google

This office

Trustpilot logo

2,692

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Arrived on time

Arrived on time. Polite and friendly surveyor, efficient process.

CM · 9 October 2026

Agent replied · 10 October 2026

We are delighted to hear that our surveyor was punctual, pleasant, and able to complete your service so efficiently. Thank you very much for taking the time to share your positive experience with us. Kind regards, DM Hall Surveyors

5/5

Trustpilot

DM Hall provided an excellent service

DM Hall provided an excellent service. Highly recommend them.

Margaret · 8 October 2026

Agent replied · 10 October 2026

We appreciate your five-star rating and are delighted to hear that you experienced excellent service from our team. Thank you very much for your kind recommendation. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Very professional and on top of there…

Very professional and on top of there game would highly recommend 100%

James · 18 September 2026

Agent replied · 24 September 2026

We appreciate your positive feedback and are delighted to hear you found our team professional and on top of their game. Thank you for your strong recommendation! Kind regards, DM Hall Surveyors

5/5

Trustpilot

Surveyor who came out was helpful and…

Surveyor who came out was helpful and friendly. Had to get in touch directly as not great with internet and was helped quickly and made it easy

Linda · 5 June 2026

Agent replied · 7 June 2026

We're glad our surveyor was helpful and friendly, and that we could assist you quickly when you contacted us directly. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Highly recommend.

Arrived promptly. Very helpful and friendly. I’d highly recommend.

Customer · 3 October 2026

Agent replied · 10 June 2024

We appreciate your positive feedback and are delighted to hear that our team was punctual, supportive, and personable. Thank you so much for your kind recommendation! Kind regards, DM Hall Surveyors

5/5

Trustpilot

Very easy to communicate directly with…

Very easy to communicate directly with the surveyor.

R · 7 October 2026

Agent replied · 10 October 2026

We appreciate your feedback and are so glad to hear that direct interaction with our team member was straightforward and convenient for you. Thank you for sharing your experience! Kind regards, DM Hall Surveyors

4/5

Trustpilot

Surveyor was very pleasant

Surveyor was very pleasant, arrived promptly and carried out the survey without any fuss However he noticed that an extractor flue had become detached, but rather than mention it, he marked it as a "2" on the home report. It is now fixed but it will be necessary to let any viewers know that this has been resolved when it could have been done while he was there

Carol · 8 September 2022

Agent replied · 10 June 2024

Thank you for sharing this feedback. We appreciate the comments take this onboard.

5/5

Trustpilot

You speak to a person not a machine

You speak to a person not a machine. Prompt service

Miss · 23 September 2026

Agent replied · 24 September 2026

We're glad to hear our personal service and promptness were appreciated. Thank you for your kind words. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Reception staff were pleasant and easy…

Reception staff were pleasant and easy to deal with .

Stuart · 18 September 2026

Agent replied · 10 June 2024

We appreciate your positive feedback and are delighted that our reception staff were pleasant and easy to deal with. Thank you for your review. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Just to say that Richard was helpful in…

Just to say that Richard was helpful in any questions I had ,The company fit us in at really short notice as we wanted to get our house on the market quickly as we we’re looking at another property and needed to be actively on the market within days and they slotted us in to their busy schedule,it was much appreciated.

Mrs · 5 April 2023

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Richard and the team in Galashiels. We are delighted to hear it was a quick turnaround.

4/5

Trustpilot

The surveyor showed curtesy and went…

The surveyor showed curtesy and went about his task professionally.

David · 16 September 2026

Agent replied · 10 June 2024

We appreciate your positive feedback! We are so glad our surveyor was courteous and professional while carrying out their task. Thank you for your review! Kind regards, DM Hall Surveyors

5/5

Trustpilot

I would highly recommend Jonathon from…

I would highly recommend Jonathon from DM Hall Surveyors. He carried out my Home Report and was absolutely lovely to deal with, friendly, professional, and very knowledgeable. Excellent service throughout!

Jacqueline · 25 December 2025

1/5

Google

Contacted regarding commercial property, totally ignored. Apparently person dealing with property "Anthony" is on holiday. As noted by another individual same excuse given. This is definitely a lie seemingly done to discriminate against renters! I would advise businesses not to deal with such a dishonest company.

Y · 15 December 2025

Agent replied · 16 April 2026

Thank you for your comments. I have checked with the office and can confirm Anthony was on holiday. If you email marketing@dmhall.co.uk with your name and contact details we will be happy to discuss this with you. Regards DM Hall Surveyors

5/5

Trustpilot

Home Valuation Report

D M Hall were instructed to provide a Home Valuation Report.James Struthers the assessor visited my property on the 18th March 2024. James was professional, informative and helpful. Giving guidance where required and explaining what is involved in the service. The extensive report was received promptly.

Customer · 21 March 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for James and the team in Inverurie. We appreciate the feedback.

5/5

Trustpilot

Very prompt service

Very prompt service. Would highly recommend.

Diane · 5 October 2026

Agent replied · 10 October 2026

We appreciate your 5-star review and are so glad to hear that you experienced fast and efficient assistance from our team. Thank you very much for your kind words and for recommending our services. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Our surveyor Roger Davis

Our surveyor, Roger Davis, was friendly and very helpful.He was very efficient and explained exactly what he would be doing.The Home Report was sent to us and our solicitors very quickly.We would definitely recommend the company.

Janet · 12 September 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review for Felicity and the team in Aberdeen. We appreciate the feedback.

5/5

Trustpilot

Great service from a big company

The company was very efficient and honest when the survey was booked and arrived on time carried out the survey within a respectable timeframe

Robin · 5 June 2026

Agent replied · 7 June 2026

We're so glad to hear about our efficient and honest service, and that the survey was completed within a respectable timeframe. We appreciate your recommendation! Kind regards, DM Hall Surveyors

5/5

Trustpilot

Reasonable price

Reasonable price, polite and efficient service. Would recommend.

Rolfie · 21 September 2026

Agent replied · 24 September 2026

We appreciate your positive feedback and are delighted that you found our service to be reasonably priced, polite, and efficient. Thank you for your recommendation. Kind regards, DM Hall Surveyors

5/5

Trustpilot

The staff was really nice

Fabio · 9 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely 5-star review. We are delighted to hear that our team made a great impression and provided you with wonderful service. Your kind words mean a lot to us. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Highly recommend

Excellent service from DMHall. Initial contact with Janice was very good - everything was explained in a friendly manner. Leanne and her trainee were professional, efficient and highly knowledgeable. Explained everything to us at every stage. Can highly recommend.

Eileen · 18 July 2024

Agent replied · 24 August 2024

Thank you for sharing a 5* review for Leanne and the team in Dunfermline. We appreciate the kind comments and recommendation.

5/5

Trustpilot

Great people and professional service

Angela · 7 October 2026

Agent replied · 10 June 2024

We appreciate your 5-star review. We are delighted to hear that you had such a pleasant experience with our team and found our work to be of high quality. Thank you for taking the time to share your positive feedback. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Amazing service

Amazing service. Quick response and pleasant throughout.

Stacey · 23 September 2026

Agent replied · 24 September 2026

We are delighted to hear that you experienced amazing service and that our team was pleasant throughout. Thank you for your positive feedback. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Home survey and report

Very prompt and professional service and satisfied completely

David · 17 September 2026

Agent replied · 24 September 2026

We appreciate your positive feedback and are completely satisfied that you found our service prompt and professional. Thank you for your review. Kind regards, DM Hall Surveyors

5/5

Trustpilot

Excellent service

Was contacted to schedule a survey immediately after appointing my estate agent, and the survey was scheduled right away. Surveyor arrived on-time, was thorough, friendly, and asked lots of questions to make sure the survey was accurate. Report was completed quickly. Excellent service front to back.

Adam · 28 February 2024

Agent replied · 10 June 2024

Thank you for sharing a 5* review. We're delighted to hear it was a quick turnaround and a smooth process from start to finish.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DM Hall's Google reviews
The Trusted Agent

Is this your office? Claim your page.