Trusted Agent profile · Glasgow
★★★★★
1,709 reviews across 2 platforms
303 Byres Road, Glasgow, G12 8UQ
Part of DJ Alexander, see every office.
DJ Alexander's office in Glasgow, at 303 Byres Road, is rated 4.2 out of 5 across 1,709 reviews on two platforms, including 282 Google reviews rated 3.1.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
1/5
TrustpilotProbably the worst agents in Scotland I…
Probably the worst agents in Scotland I have ever dealt with Mr Alexander should be ashamed- please use an independent agency instead (including landlords!)
Hi Chris, you have not left any details so I cannot reach out and get a fuller understanding of what your issues are. I will leave my details and would ask you to reach out to me. Steverobbins@djalexander.co.uk
5/5
GoogleHad the pleasure to deal with Caroline regarding a rental property. On this occasion she wasn’t able to help me, however she could not have been more helpful and would highly recommend her.
5/5
GoogleGael the property manager ensured a very pleasant experience for my move in and answered all relevant questions. Would recommend
1/5
GoogleStay away. These unprofessional clowns wasted my time. Was waiting two weeks on hold after I submitted an application to rent, only to find out the flat got removed from the website, without ever getting any update on my application or a response to any of my emails.NegativeResponsiveness, Professionalism
5/5
TrustpilotQuick and Efficient
Another quick and efficient sourcing of tenants for me by DJ Alexander. Much appreciated!
Hi, thanks for the great feedback.
5/5
TrustpilotIt was great that you managed to get a…
It was great that you managed to get a tenant in place so quickly
Hi, thanks for the great feedback.
5/5
TrustpilotHi, Thanks for your wonderful support you are always approachable
Hi,THanks for your wonderful support.
Hi, Thanks for the great feedback. I will make sure to pass this onto the team. Kind regards, Richard Tierney
5/5
TrustpilotTop notch
Friendly , helpful and easy to contact and speak to. Really recommend this company
Hi, thanks for the great review.
5/5
GoogleExcellent cooperation and services of high standards. From the first time of my signing the tenancy agreement until the inspection and my move, I had all of my requests addressed,any possible problems resolved in short time and above all good cooperation, support and help from all staff. Professionalism, quality of services, and immediate action taken when needed. Antonia
5/5
GoogleExcellent customer service from the start to the finish. Keep up the great work team am loving my new home 🏡. …
5/5
TrustpilotResponsive maintenance team
Norman MacLean has been really responsive and helpful whenever we've called to get issues with the flat we're renting fixed. He always does his best to keep the fairly complex works done as soon as possible.
5/5
GoogleI sold my flat through DJ Alexander within one week, mainly dealing with Lee. Absolutely first class services received! Lee and his colleagues are highly professional and helpful. I was a bit stressed but Lee has always been patient to explain everything to me. I would not hesitate to recommend DJ Alexander. Thank you!
5/5
TrustpilotAmazing service
Amazing service, first class communication and our flat was let within a week. Can’t recommend them enough.
Hi Nicola, thanks for the great review!
1/5
GoogleDo not rent from DJ Alexander, I have had a very poor experience. Throughout the three years of renting a property in Glasgow I received very poor communication from the estate agents. And when leaving the property in a clean state, my deposit was withheld for cleaning fees. Parsley does not recommend.
5/5
GoogleI have just used DJ Alexander to sell my flat in Glasgow. It sold very quickly and I was particularly impressed with their agent Catherine Bruce who showed excellent knowledge of the market, was very efficient, helpful and a pleasure to deal with. I would recommend this firm to anyone. Jane Best
5/5
TrustpilotFixing lights
Responsive service from Dale Barr regarding getting someoke to fix internal and external lighting to a high standard.
Hi Frederick, thank you for the great review!
5/5
GoogleRecently sold my flat in Glasgow and was incredibly impressed by the service provided by Catherine Bruce at DJ Alexander. Catherine ensured the whole process ran seamlessly in a proactive manner and kept in regular contact to ensure I was aware of what was going on. Tremendous service - thank you!
1/5
TrustpilotTerrible people
Terrible people, terrible service
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
GoogleThey never reply to e mails for viewings and you can never get in touch with them. Whenever I see a place that DJ Alexander is handling I just know that there is NO possibility of seeing this place up close. Horrible customer service.
5/5
TrustpilotSatisfactory
I am quite satisfied with your services and will always be will to introduce others to you..
Hi, thank you for the great review!
5/5
TrustpilotWanderfull service.
Wanderfull service.Chris mchenry.
1/5
GoogleTerrible business to deal with
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into any further or help you. Kind regards, Richard Tierney, Director of Customer Service
1/5
TrustpilotShocking company when you come to your…
Shocking company when you come to your end of lease, they make big business out of ripping people off with extraordinary fees to clean after you clean and their whole objective is to keep the deposits Old school methods, clearly the manager of that department gets a big bonus
5/5
TrustpilotBest experience of viewing
Best experience of viewing, throughout information about the flat we got from Property manager Donna Baird.
Hi Nandlal, thank you for the great review!
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