Trusted Agent profile · Glasgow
★★★★★
1,723 reviews across 2 platforms
303 Byres Road, Glasgow, G12 8UQ
Part of DJ Alexander, see every office.
DJ Alexander's office in Glasgow, at 303 Byres Road, is rated 4.2 out of 5 across 1,723 reviews on two platforms, including 282 Google reviews rated 3.1.
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Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
4/5
TrustpilotGreat for flat finding
Garry Fox was especially helpful and diligent in assisting me with finding a new flat when I only had 2 weeks to do so, staying on the phone for ages to find and book viewings. It can take awhile to get through to the office, but definitely worth the wait!
5/5
TrustpilotProfessional practice
When there are issues that require attention, the coy takes swift action to resolve them thereby guaranteeing customer satisfaction. I recommend this coy for your peace of mind
Thank you, Anyira, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotKieran Mooney
Efficient and well communicated inspection from Kieran, appreciate the pleasant feedback :) In general DJ Alexander have been helpful and friendly whenever we've had any issues we've needed to reach out for, much appreciated!
Thank you, Dominic, for this excellent review. We will pass this onto Kieran and the Team.
5/5
TrustpilotGreat customer experience
Great customer experience, especially from Evie who put in tremendous effort working with potential tenants to finally securing a lease, whilst at the same time keeping us professionally informed each step of the way. Nothing seemed too much hassle, despite numerous calls and emails! No issues recommending.
Thanks for the great review. I will pass this onto the team.
5/5
TrustpilotFab service
Keiran Mooney and Chloe Mitchell did a fab job helping us through the process of finding our new home. They were both happy to help with the littlest things and made us feel so at ease! Many thanks!!
Thank you, Katie, for this excellent review. We will pass this onto Kieran, Chloe and the Team.
5/5
TrustpilotRenting flat
Overall the flat renting was very smooth and fast. From Alistair Scott showing the flats and passing our information to the landlord, securing their approval the next day. To Lee Charlton being really helping with the final background checks and signing of thr tenancy agreement. She was always there to answer any questions we had. From viewing to lease signing it took us a week. Very pleased with d j alexander services.
Hi Giedre, thank you for the great review!
5/5
TrustpilotThey are easy to communicate with...
We work with DJ Alexander's maintenance team and find them to be very efficient and professional. In particular we work closely with the End of Tenancy Maintenance Department (Lisa, Angie, Amy, Sophie and Katie). They are easy to communicate with and genuinely seem to have their tenants and Landlords best interests at heart.
Thanks for the great review. I will make sure to pass this onto the team.
2/5
TrustpilotWebsite review
I am not a tenant this is a review of their website. Its useless and has you repeat the same questions over and over again just to tell you there are no viewing slot available. Why make the book a viewing tab available if no viewing slots are available?
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotFlat inspection was quick
I had a regular flat inspection. The agency scheduled the appointment a few weeks prior and asked me if on this day I'd be available. The inspection was quick - it took only about 20 minutes.
Thank you, Pawel, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotImran Iqbal guided us really well while…
Imran Iqbal guided us really well while we went for viewing for a house in Gilmerton .It was realGood experience with him as he explained and helped with all the process related to the house and application . Thankyou so much
Thank you, Nija, for this excellent review. We will pass this onto Imran and the Team.
5/5
TrustpilotASIF MOHAMMED is a good staff he was…
ASIF MOHAMMED is a good staff he was incredibly helpful, flexible, and always available when needed and happy to help, he made the process of finding and securing a flat very easy, streamlined, and stress-free when u met him,Thanks to his expertise and guidance.Keep up the good work.Date of experience 9TH MARCH 2023
Thanks for the great review and we are happy to help. I will make sure to pass this back onto the team
5/5
TrustpilotHighly recommend
Stephen has been brilliant and efficient with getting my property on the market, would highly recommend DJ Alexander!
Hi Stuart, thanks for the great feedback.
5/5
TrustpilotGreat experience
I had a fantastic experience with DJ Alexander, in particular with Ryan who came to do my inspection. He was extremely professional and efficient throughout the process. He was meticulous and made sure to answer any queries I had.
Thank you, Mario, for this excellent review. We will pass this onto Ryan and the Team.
5/5
GoogleStephanie from DJ has always been so friendly and helpful. They made the process of finding and moving into a flat so much easier especially with the current housing crisis. Stephanie has always been more than happy to deal with any issues and does so quickly. I would highly recommend!
Hi, thanks for the great feedback. I will pass this onto Stephanie.
5/5
TrustpilotWe have the pleasure of working with…
We have the pleasure of working with this company as a cleaning contractor serving in the Glasgow area. Our experience is great so far and the communication is amazing. The End of Tenancy Maintenance Team is great in coordinating all the jobs in an unique way showing a high level of professionalism
Thanks for the great review. I will make sure to pass this onto the team.
4/5
TrustpilotWe had a great experience with Iqbal…
We had a great experience with Iqbal imran when getting this new apartment it was great and smooth with much professionalism and transparency.. I truly appreciate the support in getting this place after the viewing of the apartment.
Thank you, Hadijat, for this excellent review. We will pass this onto Imran and the Team.
1/5
TrustpilotTerrible viewing/scheduling system.
Terrible viewing/scheduling system.I cannot get a viewing with them, I've set up a script to verify their new listings everywhere every minute, and I apply for viewings the minute properties come out in the market, but somehow the viewings slots are always full. No other letting agent has this problem.
Hi, due to the high demand this is very likely to be the case. If you can please contact me direct at richardtierney@djalexander.co.uk I can get the team to reach out to you and see how we can help. Kind Regards, Richard Tierney.
5/5
GoogleMy experience with DJ Alexander was amazing, professional and easy. I have been searching for a house for weeks and Stephanie McMillan came through for me. She was helpful and was there for any questions. Stephanie from DJ Alexander is truly and trust worthy. she made moving in a wonderful experience without stress. Thank you all and I highly recommend this company. They are my go-to go and wonderful person.
5/5
TrustpilotAbsolutely highly recommended!!
Absolutely highly recommended!!! Team DJ Alexander has been extremely efficient and helpful in securing a property for us. Giulia Ceccarelli has been outstanding. She kept us informed at every step of the way. She was very supportive during the whole process and answered all enquiries promptly.
5/5
TrustpilotI had a great experience with DJ…
I had a great experience with DJ Alexander. They replied really quickly and the referencing process was so easy with GoodLord. For sure recommend renting with them.
Thank you, Madison, for this excellent review. We will pass this onto the Team.
5/5
TrustpilotOur rep is Ellie
Our rep is Ellie - she was very helpful with advice and we got the flat we wanted the most. We are so pleased! DJ Alexander's process is easier and faster than most of the other letting agencies. Many thanks!
Thank you, Sarah, for this excellent review. We will pass this onto Ellie and the Team.
5/5
TrustpilotI had a really great experience working…
I had a really great experience working with Gemma-Louise Mavor when leaving an apartment that I was renting. She was very helpful and responsive and helped me with questions around the checkout report.
Thank you, Radostina, for this excellent review. We will pass this onto Gemma-Louise and the Team.
2/5
TrustpilotI had a very good experience at the…
I had a very good experience at the start of the transaction, but an equally appalling one by the time we concluded. Please be fair and honest, as it will go a long way in paving the way to acquire a great reputation of service.
Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service
5/5
TrustpilotDiane and Mark
Diane has given us a great viewing to one flat already and Mark has been great in helping us organise another viewing.
Hi Matthew, thank you for the great review!
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