Trusted Agent profile · Glasgow

DJ Alexander Glasgow reviews

4.2

★★★★★ Great

1,709 reviews across 2 platforms

303 Byres Road, Glasgow, G12 8UQ

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DJ Alexander's office in Glasgow, at 303 Byres Road, is rated 4.2 out of 5 across 1,709 reviews on two platforms, including 282 Google reviews rated 3.1.

Google logo

3.1 / 5

282

Reviews on Google

This office

Trustpilot logo

1,427

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service - Natalia

Have rented a property through DJ Alexander for few months now and kudos to the entire team for a fantastic and prompt service, special call out to Natalia Piekarska who s always been professional and helpful during her inspection visits , is very responsive for any queries and is always willing to guide and help at any given point, she s definitely an asset , great service and thank you for the positive experience.

Business · 19 March 2024

Agent replied · 10 June 2024

Thank you, Business Account, for this excellent review. We will pass this onto Natalia.

5/5

Trustpilot

Thanks to Gill Robertson-Cree we’ve…

Thanks to Gill Robertson-Cree we’ve secured the property and couldn’t be happier. Dj Alexander has been a great estate firm, would highly recommend. Thanks again Gill, good luck with your future endeavours

D · 8 November 2023

Agent replied · 10 June 2024

Thank you for this great review. We will pass this onto Gill and the Team.

5/5

Trustpilot

The team at Dj Alexander

The team at Dj Alexander, especially Lauren, were very helpful in securing my new flat.

William · 30 September 2024

Agent replied · 27 October 2024

Thank you, William, for this excellent review. We will pass this onto Lauren and the Team.

5/5

Trustpilot

Caroline was just AMAZING

Caroline was just AMAZING as an agent: showed me around, took negotiations on some furniture decisions with the landlady and closed the deal for us in a week from viewing to contract signed. I am very happy with how smooth all the process was, was expecting much more difficulties on my way to my first Glasgow rent. Caroline’s caring and friendly attitude also was a gift.

Русина · 18 September 2023

5/5

Google

All I can say is a massive thank you to Diane!! Super helpful acquiring my friend and I a new flat straight away. Very reliable and always responded quickly, made our hectic move such a smooth process. Cannot recommend her highly enough.

Freya · 14 December 2024

5/5

Trustpilot

A Very Welcoming Flat Viewing

During my search for a flat to rent I worked with several agencies that serve Glasgow City. I was most impressed with DJ Alexander. Their selection was excellent, the required security deposits are low, and all the people who work for DJ Alexander were always friendly and professional. I was especially pleased by the viewing I did with Caroline Connelly. She was friendly and professional and provided me with all the information I needed about the flat. She was also prompt and personable with the follow-up communication. It turned out that the flat she showed me was my second favourite and I went with a flat that I rented directly from the landlord. And here's the little thing that impressed me the most. When I sent a polite and friendly letter thanking Caroline for her time but letting her know that I would not be applying for the flat, unlike any other agent I worked with she didn't just disappear. Instead she sent me a gracious reply and I really appreciated that. Both landlords and renters want to be treated with kindness and like human beings and that's exactly how I was treated by Caroline at DJ Alexander. And that's why if I'm in the rental property market again I will turn to DJ Alexander first.

R · 6 November 2023

Agent replied · 10 June 2024

Thank you for this great review. We will pass this onto Caroline and the Team.

5/5

Trustpilot

Holly is a nice and patient agent who…

Holly is a nice and patient agent who explained everything to me. I’m very excited to move into my new flat

Lois · 26 August 2025

5/5

Trustpilot

Ashley is a very nice staff with…

Ashley is a very nice staff with compassionate in dealing with his clients. He pays a good attention to clients complaints with friendly smile.

Ukamak · 24 April 2024

Agent replied · 10 June 2024

Thank you, Ukamak, for this excellent review. We will pass this onto Ashley and the Team.

2/5

Trustpilot

Unresponsive letting agent

Since DJ Alexander bought out the letting agency that I have used for the last decade, the service I have received as a landlord has deteriorated from better than satisfactory to poor. While individual members of staff that I have dealt with have been helpful and courteous, the company's team-oriented organisation means that it is hard to know who to deal with, and no one takes responsibility for resolving issues that I raise about the service I am receiving. I rarely receive replies to emails, leaving a backlog of unresolved matters to accumulate that is causing stress and dissatisfaction.My impression is that DJ Alexander has far more clients to service than it has staff to cope.

Paul · 2 November 2023

Agent replied · 10 June 2024

Hi, I am happy to look into any issues or queries you may have had. Please contact me direct on richardtierney@djalexander.co.uk, if you would like me to look into anything further or help you. Kind regards, Richard Tierney, Director of Customer Service

5/5

Trustpilot

Great service and guided us through hiccups!

We sold our city centre flat with DJ this summer, with Sarah McIntyre leading the sale. We had our offer on a new place accepted on a Monday and DJs managed to get us on the market by the end of the week which was amazing. We then accepted a verbal offer by the following Friday. Unfortunately this person then delayed and eventually withdrew their offer but thankfully Sarah did a great job keeping other interested parties in the loop whilst we were awaiting the outcome and we were able to set a successful closing date the following week. Unfortunately the successful bidder later renegotiated their price due to a Buy-To-Let mortgage valuation but again Sarah handled all the communication brilliantly and despite the potential stress we felt very well taken care of. The sale was finally complete at the end of Sept and we wouldn't hesitate to use Sarah & DJs again, thanks!

Anna · 30 October 2023

Agent replied · 10 June 2024

Thank you, Anna, for this great review. We will pass your feedback onto Sarah and the Team.

5/5

Trustpilot

Emily was so helpful quick to get…

Emily was so helpful quick to get everything done and made the experience of moving 10x better and easier. very grateful to have her helping us

Aiden · 6 March 2024

Agent replied · 10 June 2024

Thank you, Aiden, for this excellent review. We will pass this onto Emily.

5/5

Google

From first contact with sales agent Paige Holbein I have had a professional stressless experience. It has been my first time trying to rent a property but Paige has been such a helpful asset keeping me updated and even helping me simplifying the relevant paperwork. 5 star service by DJ Alexander and thank you Paige for making this such a smooth stressless transition.

Gary · 14 November 2023

5/5

Google

Aleksandra was an incredible help. Very efficient and happy to respond to any questions or concerns I had. I would highly recommend DJ Alexander to anyone looking for a new property.

Callum · 28 April 2025

5/5

Trustpilot

Kieran Mooney made my experience for…

Kieran Mooney made my experience for finding a new home very easy and fast. He was excellent at answering any questions we had and always replied very quickly.

Laura · 18 January 2024

Agent replied · 10 June 2024

Thank you, Laura, for this excellent review. We will pass this onto Kieran and the Team.

5/5

Trustpilot

Ellie was welcoming and very helpful…

Ellie was welcoming and very helpful during my viewing today as well as in the rest of the communications I have had with her. Great job!

Carmen · 29 February 2024

Agent replied · 10 June 2024

Thank you, Carmen, for this excellent review. We will pass this onto Ellie and the Team.

5/5

Trustpilot

First class service

First class service. Laura went above and beyond. Highly recommend. Made a normally difficult and stressful process straightforward and a joy. Thanks

Rainer · 16 May 2024

Agent replied · 10 June 2024

Thank you, Rainer, for this excellent review. We will pass this onto Laura and the Team.

5/5

Google

The best letting agents with proffessionals in their field and great customer service.i would recommend to everyone to use their service

Ezekiel · 15 January 2026

Agent replied · 16 April 2026

Thank you, Ezekiel, for this excellent review. We will pass this onto the Team.

5/5

Trustpilot

Thanks to Daniel and team Hanover

Thanks to Daniel and team Hanover, they manage our 90 flats with great skill, from checkout to new tenacy.they are on the ball with all reports and communication is first class.I would highly recommend them.

James · 25 July 2023

Agent replied · 10 June 2024

Thanks for the great review. I will pass this onto the team.

5/5

Trustpilot

Quick & efficient - Chloe Mitchell

Recently rented through DJ Alexander. Chloe Mitchell was great helping me get through the paperwork and answering my questions. Everything was done quickly and efficiently.

Mohammed · 15 March 2024

Agent replied · 10 June 2024

Thank you, Mohammed, for this excellent review. We will pass this onto Chloe and the Team.

5/5

Trustpilot

Excellent service from Brandon

The agent Brandon was fabulous in helping us secure our flat! Explained everything very clearly and made us feel extremely positive and welcoming. If we had any concerns Brandon would be the first point of contact to resolve! Well done DJ Alexander great hire!!!

Amber · 25 October 2024

5/5

Trustpilot

Seamless flat inspection

The inspection of our flat was conducted seamlessly, with clear and effective communication regarding any issues discovered relayed promptly to the landlord. This proactive approach not only facilitated swift resolution but also fostered a sense of trust and cooperation. Additionally, the assistance provided in replacing furniture proved invaluable, enhancing the functionality and spaciousness of our living environment. Overall, the experience was highly commendable, leaving us grateful for the outstanding support received.

Catherine · 19 April 2024

Agent replied · 10 June 2024

Thank you, Catherine, for this excellent review. We will pass this onto the Team.

5/5

Trustpilot

Thank you Alister

I would like to thank and acknowledge Alister for his excellent service. Alister is everything you would wish your estate agent to be! He absolutely went above and beyond to help me secure a flat and took all my requests into consideration and gave me honest advice. His communication was excellent and he responded back to all my queries in record time!Thank you Alister for being an absolute star. Well done DJ Alexander for having staff like him!

Halee · 19 June 2022

5/5

Trustpilot

Just started renting out

Just started renting out with DJ-A and Apropos. Very pleased with the service from their staff and contractors, especially Stephen, Elliot and Evie. Between them they have looked after everything. Good advice and gudance has been gven and proven right so far. This is very much appreciated by me and Mrs Oh.

GaryOh · 12 July 2021

Agent replied · 10 June 2024

Hi Gary, thanks for the great review and taking the time to write this. I will pass on the feedback to the team.

5/5

Trustpilot

Helpful Staff

The staff were very helpful throughout the application process - Especially Chloe Mitchell

William · 3 October 2024

Agent replied · 27 October 2024

Thank you, William, for this excellent review. We will pass this onto Chloe and the Team.

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