DJ Alexander Glasgow reviews

★★★★★ 1/5

Trustpilot

DO NOT USE as a landlord

DO NOT use as a landlord. I’ve had quite possibly the worst experience as a landlord when my property was transferred fromThe care of Getaghty-Gibb agents in summer 2023. They are impossible to get hold of, charge hidden fees, and don’t actually do anything to ‘manage’ the property at all. They will go ahead with work youve not signed off on and won’t bother to get quotes from different tradesmen to do simple tasks. They are clearly only interested in profits and completely disinterested in making sure managed properties are fit for purpose/marketable for prospective tenants.

Jillian · 14 February 2024

★★★★★ 5/5

Trustpilot

Polite, professional and helpful

Although it took a while to get through to D.J. Alexander, when I got through I spoke to Harry who was professional, patient and helpful. He answered any questions I had and allowed me to take my time to ensure I had asked and addressed all I needed to. I would recommend

CB · 15 June 2022

★★★★★ 5/5

Trustpilot

DJ Alexander have been great with my…

DJ Alexander have been great with my recent move. A special mention to Jemma Watt of the Aberdeen branch of was especially helpful and made my move that much more easier! Thanks Jemma!

Alexander · 19 January 2024

★★★★★ 5/5

Trustpilot

I have just secured a property with DJ…

I have just secured a property with DJ Alexander and it has been completely seamless. In a stressful market the team were informative, patient and helpful. Special thanks to Natalie Paul and Giulia and extra special thanks to Yasemin. I would highly recommend DJ Alexander and many thanks to them!

Fiona · 7 September 2022

★★★★★ 5/5

Trustpilot

Hall light sensor switch

The hall light switch is at the far end of the hall and, being a bit undteady on my feet, asked DJA if I could have a motion sensor switch installed. No problem. Lewis was the electrician and he came by and installed one but, it stayed on for 20 minutes before turning off. Lewis came back again, by this time it was on for 13 seconds, off for two seconds and back on again for 13 seconds, off for two seconds.....continually. He went off and got another switch but, it did the same. Oh my gosh ! Just out of the blue, he asked if I had another bulb. I thought to myself, "I can't believe a bulb would make any difference !" but.............I was wrong !Eureka ! THAT was the problem ! It's been working perfectly for two weeks now and is a huge improvement.

Gordon · 17 November 2022

★★★★★ 5/5

Trustpilot

Dealings with DJ Alexander since moving in

We are very lucky to have moved into a stunning property in the west end of Glasgow managed by DJ Alexander. Throughout our tenancy, we have had a number of issues arise such as a broken washing machine and the landlord requesting a refurbishment after our move-in date but this has been handled greatly by Tyler who has taken the time to explain everything step by step and has had engineers come out as soon as possible. Really helped put our minds at ease

Sonny · 2 February 2024

★★★★★ 5/5

Trustpilot

New Tenants with DJ Alexander…

We are new tenants with DJ Alexander and so far have been very impressed. There was an issue with a lack of hot water in the shower and the maintenance manager David Harcus had it sorted for us the same day. With other letting agents we have used we always had to wait days if not weeks for repairs.

Customer · 25 March 2021

★★★★★ 5/5

Trustpilot

Top class customer service!!

Great Service.This was unfortunatley quite a drawn out request due to availabiliblty of the landlord but Dale was very , very proactive and helped us get the situation sorted. I was kept informed every step of the way and never felt out of the loop.We now have new carpets throughout the house in our preferred colour.Top class customer service. Well done Steven O'Neil

Steven · 6 February 2020

★★★★★ 5/5

Trustpilot

Five stars all the way!

I recently had the pleasure of working with Lauren Brown and Laura Mctaggart in securing a rental property, and I couldn't be more impressed with their outstanding service. Lauren guided me through the entire process of finding the perfect rental, providing invaluable insights and expertise. Her dedication and professionalism truly set her apart.Equally commendable was Laura Mctaggart's assistance during the application process. She streamlined the entire procedure, making it seamless and stress-free. Laura's attention to detail and prompt communication made the application process a breeze.Together, Lauren and Laura make an unbeatable team, and I'm incredibly grateful for their efforts in ensuring I found and secured the ideal rental property. I wholeheartedly recommend their services to anyone in need of top-notch assistance in the real estate market. Five stars all the way!

Asfand · 29 January 2024

★★★★★ 5/5

Trustpilot

DJ Alexander is a very good company.

DJ Alexander is a very good company with reliable service and also wonderful by provision of quality properties to their clients. I would always like to have properties deal with this reputable company and willing to introduce friends and relatives to their good works. This experienced could only be known by her diligent and competent state Elaine Thompson very wonderful staff 👏 I thank you very much. Keep promoting your company with your excellent attitude .

Jude · 19 April 2024

★★★★★ 5/5

Trustpilot

Viewing

I booked a viewing with Connor Quinn which was a nice experience. He provided all the information I needed and advised me on how to make the application. I'm now proceeding with the next steps - hope everything goes fine:)

Chloe · 4 June 2026

★★★★★ 5/5

Trustpilot

The staff at DJ Alexander is highly…

The staff at DJ Alexander is highly professional, supportive and responsive to the requests/ issues raised. The maintenance services are excellent and respond very quickly and high quality repair/maintenance done upon request. I have been coordinating with Hannah Bayres at DJ Alexander during my tenancy and check out from the property and I had excellent experience through out this time.

SUHAIL · 24 December 2025

★★★★★ 5/5

Trustpilot

I chose DJ Alexander because they were local and, judging by the number of their “For Sale” boards around, I thought must have good experience of the market.

I found their website was designed to give major prominence to the house being sold rather than advertising themselves. From my initial phone call, to them to getting the house on the market was a slick and efficient process. The brochure was excellent, particularly the photography. I got a large number of bookings for viewing from the first day, all dealt with by the firm, and I was notified of these, and the feedback. I received an early note of interest and I was advised by DJ Alexander on a suitable negotiated price for me to take it off the market, with a very satisfactory result. The three way communication with them and the lawyer, by email right up to settlement was very satisfactory. I have no hesitation in recommending them.

Sue · 19 January 2024

★★★★★ 1/5

Trustpilot

Horrendous

Horrendous. Worst agency I have ever dealt with. Difficult to get hold of via phone. Complex online system for reporting issues. Non responsive or very poor and negligent response to urgent issues. Long winded and obstructive processes for resolving issues. “Urgent” matters (heating, plumbing, boiler issues) have consistently taken up to 4 months to be addressed. I have now put in an online request for what is classed as a “non urgent” matter (where I have simply requested permission for one of the provided mattresses to be moved into storage in the garage/ loft so that I can use my own, as I have suffered severe back pain due to the provided mattress being old and of poor quality), and I am dreading the wait that it will take before someone from the agency takes 5 minutes to contact the owner to inform them of my request!

Mrs · 16 January 2024

★★★★★ 5/5

Trustpilot

Sarah, Property Manager , Edinburgh

Sarah, is an absolutely fantastic property manager. Her service is genuinely exceptional !! She genuinely cares and anytime there has been an issue or a request she has dealt with it promptly and always provides updates. Never once felt like I’ve had to chase her for anything or that I’ve waited days and days for an update - she communicates consistently and I always know what is going on. . She is also lovely in person and incredibly professional and clearly passionate about what she does. 10 stars from me.

Annie · 16 January 2024

★★★★★ 5/5

Trustpilot

Kieran was a great help

Kieran was a great help. On time, friendly and knowledgeable about the property making the moving in process as smooth as possible.

Lewis · 25 July 2024

★★★★★ 1/5

Trustpilot

ATROCITY, REPORTING BAD REVIEW

D J Alexander did report my review on Trustpilot upon sharing the bad experience I had with them, but thanks to Trustpilot for standing strong in fairways.

HP · 25 April 2024

★★★★★ 5/5

Trustpilot

We are happy with the experience and…

We are happy with the experience and prompt response to queries. We are hoping to have a good stay in the accomodation. Thanks to Finn Anthony for his guide.

Oluwaseyifunmi · 13 March 2024

★★★★★ 5/5

Trustpilot

Harry hits a home run ! …

I have recently dealt with Harry Perkins whilst arranging a new tenancy for overseas clients, I have been more than delighted with the efficiency and professionalism shown by Harry throughout the whole process. A real credit to the company. Well Done Harry !

Phil · 24 March 2023

★★★★★ 5/5

Trustpilot

Gill was amazing

Went through the application process again for a new property and Gill was so helpful and understanding. Tried to continually help me with all the issues that kept arising.

Thomas · 11 March 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure of renting…

I recently had the pleasure of renting a new place through DJ Alexander Letting, and I am compelled to express my gratitude for the outstanding service I received.From the beginning, the team at DJ Alexander was incredibly prompt in responding to all our queries, providing valuable assistance throughout the renting process. A special mention is due for Chloe Mitchell, a true angel in human form. Chloe not only offered excellent service but went above and beyond in ensuring the entire process went smoothly. Her dedication and follow-up were commendable.In a world where exceptional service is sometimes hard to come by, DJ Alexander and Chloe Mitchell have set a remarkable standard. Their professionalism and commitment have left a lasting positive impression.I wholeheartedly recommend DJ Alexander Letting to anyone seeking top-notch service in the realm of property management.

Kunle · 5 January 2024

★★★★★ 5/5

Trustpilot

Laura Mctaggart

Laura Mctaggart was so patient with me. She took the time to answer all my questions and made sure I understood everything. She also provided clear instructions and guidance in every step, making the application process stress-free!

Noor · 8 September 2023

★★★★★ 5/5

Trustpilot

Great customer service by Sandie Whyte

Great customer service by Sandie Whyte. Very prompt responses to mails and my lease process was so seamless. I particularly like that she added a smile(emoji) in my mail to confirm that the process was now complete. That totally made my day. Thank you Sandie...

Tina · 11 January 2023

★★★★★ 1/5

Trustpilot

Poor standards of a company

Poor standards of a company , late payments , late statements , staff don’t reply to emails or messages on your online account , hard to get hold off by phone or by email , tell you about repairs needing done to your property 2months after the tenant reported the issue .

Jamie · 23 February 2026