Countrywide Scotland Glasgow Sales reviews in Glasgow City

★★★★★ 1/5

Google

Id avoid at all costs. Scammers. Asking for more than five weeks rent upfront is ILLEGAL. Doesn't matter how indirectly you go about doing it. Frequently breaking the tenancy agreements and the …

B · 17 June 2025

★★★★★ 5/5

Google

Cannot fault Countrywide....I have been dealing with them for several years now... renting,buying and selling. Throughout the process I have always found the staff to be very courteous and trying their best for their clients....I would have no problem recommending their service... special thanks to Yvonne for all her hard work.

Liz · 27 October 2018

★★★★★ 5/5

Google

Highly recommended. Fiona, Ami and the team made finding a tenant for my property quick and hassle free.

Aaron · 14 January 2024

★★★★★ 1/5

Google

Absolute disgrace of a branch. Flat was filthy, infested and uninhabitable. Refused return of my rent even after promising. Dodged calls, refused callbacks, were rude, have lied to cover their own backs. Avoid this branch if you can!NegativeResponsiveness, Quality, Professionalism, Value

Ryan · 26 October 2021

★★★★★ 5/5

Google

Fantastic service and experience! I would like to thank Chrissie and all staff at Merchant City branch for great service!!!

Bartek · 26 October 2023

★★★★★ 5/5

Google

I recently used Countrywide to find a flat in Glasgow. I was very impressed with the level of service I received. The staff were very friendly and helpful, offering lots of advice and support throughout the whole process. The process was made very easy and straightforward, with the staff always willing to answer any questions I had. They were also very flexible with viewings, which was very helpful.

فيصل · 26 October 2023

★★★★★ 5/5

Google

Very helpful, professional and trustworthy agency. Staff is very kind an helpful. Special Thanks to Ami Mailley for helping all the time and going that extra mile to help me get apartment.

Meet · 26 October 2022

★★★★★ 5/5

Google

Excellent agency. I’ve used them in my capacity as a landlord several times over the years to help locate tenants, manage the tenancy agreements and administrative side of the process, to more recently having them support with the sale of my property in Glasgow city centre. Everyone I’ve spoken to from within the Glasgow office are extremely helpful and friendly. I never need to chase for an update as the team proactive and are excellent at keeping in contact and providing regular updates. I would recommend this agency to anyone - whether they are a landlord or are looking to buy or sell a property.PositiveProfessionalism

Emma · 26 October 2022

★★★★★ 4/5

Google

Really friendly and helpful team! Happy to answer all question no matter how big or small. Hannah Bonnar has been looking after us and has been great and supportive with the whole renting process! Thank you!!

Chay · 26 August 2024

★★★★★ 5/5

Google

Great people at countrywide. Second time renting with them and dealt with Ami and Chrissie who were both excellent.

Stephen · 26 October 2023

★★★★★ 5/5

Google

We recently rented our flat through the Countrywide letting team at Candleriggs, Glasgow. They made the journey stress free with their professionalism and friendliness. In particular, Aiden and Ami deserve a mention; they keep us informed with regular progress updates and guided us through the process seamlessly. Delighted with the service received!

Graham · 1 October 2025

★★★★★ 5/5

Google

City centre branch (Lauren) very helpful in ensuring sale went through smoothly. Also made sure questions and queries regarding the property were answered promptly once we had moved in.

Stephen · 26 October 2022

★★★★★ 5/5

Google

The recent change of tenancy on my flat went very smoothly. In particular Scott Johnston, Property Manager, is excellent. He’s a great communicator who handled all dealings in a professional, helpful and efficient manner. Ashton Dobie was also extremely efficient and helpful. Many thanks!

Margot · 27 October 2019

★★★★★ 5/5

Google

I would be more than happy to leave a review regarding my experience with Country wide. Nadia is currently helping me relocate to Glasgow. She has given me advice about the areas of Glasgow that would suite me and also been able to give me price and times of my daily commute to work. Working with Nadia has put my mind at ease and I can concentrate on the move, as she is in contact with me with a selection of flats for me to see. This is a service that I very much appreciate.

Yvonne · 28 October 2015

★★★★★ 1/5

Google

Avoid this letting agency at all costs!! I have rented a property with countrywide for the past 12 months with absolutely no contact from them whatsoever!! Staff at the Candleriggs branch were extremely rude and patronising to my partner and I who were renting for the first time. There is no sense of urgency on there part everything takes so long to process and you are never filled in on the progress of events. After living in the property for 12 months I was offered to extend the lease on the basis of a rent increase!! Another thing on the lead up to the expiry of my lease its almost as if countrywide were trying to avoid me. I have been calling non stop leaving multiple voicemails regarding deposit and return of keys and have yet to gain a response!!! The lease has expired yesterday and I have a feeling they have a sneaky money grabbing trick up there sleeves! I I am absolutely appalled at this service and would recommend to all future buyers to stay well clear of this letting agency.

Kayleigh · 28 October 2014

★★★★★ 5/5

Google

This is the second time that I have used the City Living branch of Countrywide to sell a home and the second time that I have been really glad that I did so. As you would expect, I had the usual visits from several Estate Agents based in and around the city centre of Glasgow, but have to say that from the first moment that I spoke with Nicola and her team, I was confident that they had a clearer understanding of the market and a much more realistic approach to managing my expectations. Selling your home can be a fraught experience, especially in the current economic climate. Nicola and her team kept me abreast of feedback from viewers in a timely fashion and I believe they did everything in their power to promote my property in as targeted a fashion as possible. I have absolutely no hesitation in recommending Nicola and her team. With a market which is so changeable, you really need people who are at the top of their game to make sure that they are achieving the best possible price - you need Nicola at Cityliving.

Alasdair · 27 December 2013

★★★★★ 5/5

Google

Very Friendly staff, guide you always accordingly.

Asmaar · 17 December 2025

★★★★★ 5/5

Google

Thank you Lucy and Ashton for making everything as seamless as possible! Had some crease with paperwork and with their support we were able to iron those out in no time, much appreciated!PositiveProfessionalism

Liam · 26 October 2021

★★★★★ 1/5

Google

Was a nightmare when you needed a repair. Was left nearly a month with no boiler working when I moved in was freezing in February. The communication between landlords and them is terrible. I had to wash my dishes boiling a kettle the whole time and was made to buy my own plug in heaters. Was a nice area I lived in so stayed longer than I should have. But left my first rental from them and quite clearly there procedures and customer services needs to improve. Cus I’ll never rent another property again with country wide. Please dodge the bullet or get a professional to do a viewing with you before taking a property. Felt taken advantage of.NegativeProfessionalism

Mikey · 26 October 2021

★★★★★ 5/5

Google

I have been dealing with the Countrywide Merchant City branch for over 6 years now. They have been fantastic since day one and have let out my properties for many years. Nadia Scott and Fiona Scott are tremendous industry professionals who have their fingers on the pulse of each latest trend. They have also been quick to assure me with any problems that have arisen over the years as well. By far the best letting agent I have dealt with. I won’t be leaving anytime soon.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 26 October 2021

★★★★★ 5/5

Google

I have used Countrywide each time I have been renting out my flats and they are truly brilliant. On every occasion they have found me lovely tenants within a week of listing my property. They work hard and know the market well. Fiona Scott always keeps me informed of everything that’s happening with my rentals and goes out of her way to ensure my flats are listed and rented as soon as possible and that I have all the necessary landlord requirements in place.PositiveResponsiveness, Quality, Professionalism

Jenna · 26 October 2021

★★★★★ 5/5

Google

Friendly, efficient and quality. Great service all round. As a student on a in need of a sharp move in before the start of term a <2 week turnaround from initial contact for a viewing to move in was admirable. Friendly service from all involved (Suraen viewing agent, Amy, Craig and Lois) and always helpful and professional. Can't recommend enough.

M · 26 October 2023

★★★★★ 5/5

Google

Excellent service from Hannah & Lois who found a new tenant and completed all paperwork/procedures and tenant move-in in less than 1-week. Would highly recommend using the Countrywide team

Derek · 3 April 2025

★★★★★ 1/5

Google

Terrible experience, recommend selling with any alternative agency for better rates, better service and surveyors who will actually do their job properly. Still in a 3 month headache with this office for a sale which another agency started and wrapped up all within 3 weeks - ridiculous waste of time and money. Save yourself the hassle and go elsewhere.

Leanne · 26 October 2023